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FAQ
Q: How secure is my data?
A: UseJunior employs enterprise-grade security measures to protect all data. For detailed information about our security practices and compliance programs, please visit our Trust Center.
Q: What file formats are supported?
A: Junior supports Word documents (.doc, .docx), PDFs, Excel spreadsheets, text files, and most common document formats.
Q: How long are my documents retained?
A: Documents are retained for a limited period to support follow-up questions and are subject to our data retention policies. For specific details, please refer to our Trust Center.
Q: Can I request custom playbooks for my organization?
A: Yes! Contact our team to discuss custom playbook development for your specific needs.
Q: Is there a limit to how many documents I can send?
A: While there's no strict limit on the number of documents, Junior works best with up to 10 documents per request. For larger volume needs, please contact us.
For additional support or questions, contact [email protected]