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Manually cancel a registration

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adavidramos edited this page Oct 4, 2012 · 3 revisions

To cancel someone's registration:

  1. Find the admin page for the class. Open the Registrations area.

  2. Find the registration that belongs to the person who you're trying to remove. Check the "cancelled" box.

  3. Check to see if there's a waitlist. If there's a waitlist for the course, you'll need to promote someone off of the waitlist. If there's no waitlist, skip to Step 7.

  4. Under the Registrations area, find the next person on the waitlist. The registrations are listed by date/time submitted.

  5. Unheck the "waitlist" box for that registration.

  6. Email the person to tell them that they're in the class, since they won't get the automated "you're off the waitlist!" email.

  7. Press the "Save" button.

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