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Alexandra Nikandrova committed Feb 3, 2025
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Expand Up @@ -27,38 +27,6 @@ For your {ocp} cluster, see link:https://docs.redhat.com/documentation/en-us/ope

For more about deprecations and removals, see xref:../release_notes/acm_deprecate_remove.adoc#deprecations-removals-acm[Deprecations and removals for {acm-short}].

[#grafana-dashboard-missing]
== Grafana dashboard missing
//2.12:14639

A Grafana dashboard might fail to load after you run the Grafana instance. Complete the following steps:

. To verify whether a dashboard failed to load, check the logs by running the following command:

+
[source,bash]
----
oc logs observability-grafana-68f8489659-m79rv -c grafana-dashboard-loader -n open-cluster-management-observability
...
E1017 12:55:24.532493 1 dashboard_controller.go:147] dashboard: sample-dashboard could not be created after retrying 40 times
----

. To fix the dashboard failure, redeploy Grafana by scaling the number of replicas to `0`. The `multicluster-observability-operator` pod automatically scales the deployment to the desired number of replicas that is defined in the `MultiClusterObservability` resource. Run the following command:

+
[source,bash]
----
oc scale deployment observability-grafana -n open-cluster-management-observability --replicas=0
----

. To verify that the dashboard loads correctly after redployment, run the following command to check the logs of all Grafana pods and ensure no error message appears:

+
[source,bash]
----
oc logs observability-grafana-68f8489659-h6jd9 -c grafana-dashboard-loader -n open-cluster-management-observability | grep "could not be created"
----

[#retention-change]
== Retention change causes data loss
//2.11:11048
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