A full stack application developed with Next.js, TypeScript, and a Firebase backend.
The project scenario was to design a system to triage, facilitate, and respond to customer support inquiries for B2C retailer services. We developed a solution for businesses to scale and modernize their way of communicating with customers.
- Next.js
- TypeScript
- Tailwind CSS
- Stream Chat SDK
- Node.js
- Firebase Firestore NoSQL Database
- Firebase Cloud Functions
- Twilio SMS API and SendGrid
- Zapier Email API