Allow better ticket channel name customisation #93
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I'm pretty sure these are everything I need to change but lmk if I missed any places I needed to add this change as well |
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Hey @imLuckii, thank you for your contribution!
This is definitely a good change since it allows better customization of the ticket channel names, though I think the default option you put is a bit too long for most users so before merging this PR I'd appreciate it if you can make the default option fallback to CATEGORY-TICKETCOUNT (${category.name}-{TICKETCOUNT}) which is also the default channel name for most ticket bots.
This is great improvement, in the future I may consider redoing ticket channel names to make it even more customizable but this will do well for now, thanks again!
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I've made the changes you requested |
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Thank you for the contribution, following the merge of this PR I'll add a minor fix to the code so that lowercase or uppercase does not matter anymore in the ticket names since I noticed it was also an issue previously, your commit pointed me towards this now, I appreciate that.
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Glad to have helped |
Pretty self-explanatory but here are the new options
CATEGORY-USERNAME(will be called category-USERNAME such as general-ralphkb)CATEGORY-TICKETCOUNT(will be called category-TICKETCOUNT such as general-12348)USERNAME-TICKETCOUNT(will be called USERNAME-TICKETCOUNT such as ralphkb-12348)USERNAME-CATEGORY(will be called USERNAME-category such as ralphkb-general)USERNAME-CATEGORY-TICKETCOUNT(will be called USERNAME-category-TICKETCOUNT such as ralphkb-general-12348)DEFAULT(will be called category-USERNAME-TICKETCOUNT such as general-ralphkb-12348)Let me know if you like any changes. I understand this might not get implemented as it'll break the config when existing user upgrade, but, most likely they'll adapt to this and it'll help new users have a better customisation of the ticket channel name as when I started using the bot, I had to manually add these options.