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Snap Camera Error Log

Patrick Trumpis edited this page Mar 9, 2025 · 1 revision

Snap Camera Errors

Application and Lens errors of Snap Camera will appear in the error log file.
This log file will automatically reset and clear all previous errors every time you start Snap Camera.

Log File Locations

Windows

%USERPROFILE%\AppData\Local\Snap\Snap Camera\Log.txt

macOS

/Users/{YOUR_USER_NAME}/Library/Preferences/Snap/Snap Camera/Log.txt

Common Error Messages

Here is a quick overview of Snap Camera's common log error messages and how to fix them.


Failed to get remote asset

  • Explanation

    The lens was created with references to additional external asset files required to display the lens.
  • How to Fix

    You need to download the missing Snap Camera Assets

Lens not loaded exception: Unknown blend mode

  • Explanation

    You tried to activate a new lens that was created with Lens Studio 4.44 or higher.
  • How to Fix

    You can read about valid Lens Blend Modes and fix invalid values with Snap Lens Tool.
    Look into the Discussions section for tutorials.

Checksum doesn't match

  • Explanation

    Your Snap Camera application was not successfully patched with the Signature Patch.
  • How to Fix

    You need to apply the Signature Patch by following the instruction on the page.