Merge pull request #54 from aqeel-khalid/ticket-management

Ticket Management Canvas App

samples/ticket-management/README.md

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+# Ticket Management Canvas Application
+
+## Summary
+
+TicketFlow is a cutting-edge support ticket management app designed to streamline and enhance your customer support processes. Say goodbye to chaotic email threads and missed requests; with TicketFlow, managing support tickets has never been more efficient.
+
+📢 This project has been a labor of love, and it's now ready for you to explore. With this app, you can:
+
+🎙️ Solve Issues
+
+📱 Manage Support Tickets
+
+
+![image](./assets/Screenshot%202023-11-10%20214327.png)
+
+
+## Applies to
+
+![Power Apps](https://img.shields.io/badge/Power%20Apps-Yes-green "Yes")
+
+## Compatibility
+![Premium License](https://img.shields.io/badge/Premium%20License-Required-green.svg "Premium license required")
+![Experimental Features](https://img.shields.io/badge/Experimental%20Features-No-red.svg "Does not rely on experimental features")
+
+## Contributors
+
+* [Aqeel Khalid](https://github.com/aqeel-khalid)
+
+## Version history
+
+Version|Date|Comments
+-------|----|--------
+1.0|November 11, 2023|Initial release
+
+## Prerequisites
+
+SharPoint List:
+Tickets
+
+## Solution Components
+
+The following solution components are used in this sample:
+
+Component|Type
+---------|-----
+SharePoint Site | Environment Variable
+Tickets | List
+Ticket Managment | Canvas Application
+
+## Minimal Path to Awesome
+
+1. [Download](./solution/mvp-content-sharing.zip) the solution `.zip` from the `solution` folder.
+2. Within **https://make.powerapps.com**, import the `.zip` file via **Solutions** > **Import solution** > **Browse** and select the `.zip` file you just downloaded.
+3. Follow the on-screen instructions to deploy the application.
+4. Access the Incident Reporting Canvas App and start reporting incidents.
+
+## Using the Source Code
+
+You can also use the [Power Apps CLI](https://aka.ms/pac/docs) to pack the source code by following these steps:
+
+1. Clone the repository to a local drive.
+2. Pack the source files back into `.zip` file:
+   ```bash
+   pac solution pack --folder pathtosourcefolder --zipfile pathtosolution  --processCanvasApps
+   ```
+
+## Features
+
+This sample illustrates the following concepts:
+
+* Streamlined messaging process
+* Visually appealing phone layout UI/UX
+* Real-time collaboration
+
+## Help
+
+We do not support samples, but this community is always willing to help, and we want to improve these samples. We use GitHub to track issues, which makes it easy for  community members to volunteer their time and help resolve issues.
+
+If you encounter any issues while using this sample, you can [create a new issue](https://github.com/pnp/powerapps-samples/issues/new?assignees=&labels=Needs%3A+Triage+%3Amag%3A%2Ctype%3Abug-suspected&template=bug-report.yml&sample=ticket-management&authors=@shaheerahmadch&title=ticket-management%20-%20).
+
+For questions regarding this sample, [create a new question](https://github.com/pnp/powerapps-samples/issues/new?assignees=&labels=Needs%3A+Triage+%3Amag%3A%2Ctype%3Abug-suspected&template=question.yml&sample=ticket-management&authors=@shaheerahmadch&title=ticket-management%20-%20).
+
+Finally, if you have an idea for improvement, [make a suggestion](https://github.com/pnp/powerapps-samples/issues/new?assignees=&labels=Needs%3A+Triage+%3Amag%3A%2Ctype%3Abug-suspected&template=suggestion.yml&sample=ticket-management&authors=@shaheerahmadch&title=ticket-management%20-%20).
+
+## Disclaimer
+
+**THIS CODE IS PROVIDED *AS IS* WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR NON-INFRINGEMENT.**

samples/ticket-management/assets/sample.json

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+[
+  {
+    "$schema": "https://developer.microsoft.com/en-us/json-schemas/pnp/samples/v1.0/metadata-schema.json",
+    "name": "pnp-powerapps-samples-ticket-management",
+    "version": "1.0.0.0",
+    "source": "pnp",
+    "creationDateTime": "2023-01-11T00:00:00.000Z",
+    "updateDateTime": "2023-01-11T00:00:00.000Z",
+    "title": "Ticket Management Canvas Application",
+    "shortDescription": "Support ticket management canvas app.",
+    "longDescription": [
+      "Support ticket management canvas app."
+    ],
+    "url": "https://github.com/pnp/powerapps-samples/tree/main/samples/ticket-management",
+    "products": [
+      "Power Apps",
+      "Power Platform"
+    ],
+    "tags": [
+      "POWERAPPS","TEMPALTE"
+    ],
+    "categories": [
+      "POWERAPPS"
+    ],
+    "metadata": [
+      {
+        "key": "POWERAPPS-MANIFEST-VERSION",
+        "value": "0.20"
+      },
+      {
+        "key": "POWERAPPS-TYPE",
+        "value": "Canvas"
+      },
+      {
+        "key": "POWERAPPS-EXPERIMENTAL",
+        "value": "No"
+      },
+      {
+        "key": "POWERAPPS-PREMIUM",
+        "value": "No"
+      },
+      {
+        "key": "POWERAPPS-ONPREM",
+        "value": "No"
+      },
+      {
+        "key": "POWERAPPS-CUSTOMCONNECTOR",
+        "value": "No"
+      }
+    ],
+    "thumbnails": [
+      {
+        "type": "image",
+        "order": 100,
+        "url": "https://github.com/pnp/powerapps-samples/blob/main/samples/ticket-management/assets/preview.png?raw=true",
+        "alt": "Preview"
+      }
+    ],
+    "authors": [
+      {
+        "gitHubAccount": "aqeel-khalid",
+        "name": "Aqeel Khalid",
+        "pictureUrl": "https://github.com/aqeel-khalid"
+      }
+    ],
+    "references": [
+      {
+        "name": "Create a component for canvas apps",
+        "description": "Components are reusable building blocks for canvas apps so that app makers can create custom controls to use inside an app, or across apps using a component library",
+        "url": "https://docs.microsoft.com/powerapps/maker/canvas-apps/"
+      },
+      {
+        "name": "Overview of creating apps in Power Apps",
+        "description": "Power Apps is a high-productivity development platform for business apps.",
+        "url": "https://docs.microsoft.com/powerapps/maker/"
+      },
+      {
+        "name": "Power Apps canvas apps documentation",
+        "description": "Design and build a business app from a canvas in Microsoft Power Apps with data from a variety of sources without writing any code using traditional programming languages, such as C#.",
+        "url": "https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/"
+      }
+    ]
+  }
+]

samples/ticket-management/sourcecode/.gitignore

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+# See https://help.github.com/articles/ignoring-files/ for more about ignoring files.
+
+# msbuild output directories
+/bin
+/obj
+
+# MSBuild Binary and Structured Log
+*.binlog

samples/ticket-management/sourcecode/TicketManagment.cdsproj

@@ -0,0 +1,54 @@
+<?xml version="1.0" encoding="utf-8"?>
+<Project ToolsVersion="15.0" DefaultTargets="Build" xmlns="http://schemas.microsoft.com/developer/msbuild/2003">
+  <PropertyGroup>
+    <PowerAppsTargetsPath>$(MSBuildExtensionsPath)\Microsoft\VisualStudio\v$(VisualStudioVersion)\PowerApps</PowerAppsTargetsPath>
+  </PropertyGroup>
+
+  <Import Project="$(MSBuildExtensionsPath)\$(MSBuildToolsVersion)\Microsoft.Common.props" />
+  <Import Project="$(PowerAppsTargetsPath)\Microsoft.PowerApps.VisualStudio.Solution.props" Condition="Exists('$(PowerAppsTargetsPath)\Microsoft.PowerApps.VisualStudio.Solution.props')" />
+
+  <PropertyGroup>
+    <ProjectGuid>f73374f3-27d5-44de-9cd2-e436715e9501</ProjectGuid>
+    <TargetFrameworkVersion>v4.6.2</TargetFrameworkVersion>
+    <!--Remove TargetFramework when this is available in 16.1-->
+    <TargetFramework>net462</TargetFramework>
+    <RestoreProjectStyle>PackageReference</RestoreProjectStyle>
+    <SolutionRootPath>src</SolutionRootPath>
+  </PropertyGroup>
+
+  <!-- 
+    Solution Packager overrides, un-comment to use: SolutionPackagerType (Managed, Unmanaged, Both)
+    Solution Localization Control, if you want to enabled localization of your solution, un-comment SolutionPackageEnableLocalization and set the value to true. - Requires use of -loc flag on Solution Clone or Sync
+  -->
+  <!--
+  <PropertyGroup>
+    <SolutionPackageType>Managed</SolutionPackageType>
+    <SolutionPackageEnableLocalization>false</SolutionPackageEnableLocalization>
+  </PropertyGroup>
+  -->
+
+  <ItemGroup>
+    <PackageReference Include="Microsoft.PowerApps.MSBuild.Solution" Version="1.*" />
+    <PackageReference Include="Microsoft.NETFramework.ReferenceAssemblies" Version="1.0.0" PrivateAssets="All" />
+  </ItemGroup>
+
+  <ItemGroup>
+    <ExcludeDirectories Include="$(MSBuildThisFileDirectory)\.gitignore" />
+    <ExcludeDirectories Include="$(MSBuildThisFileDirectory)\bin\**" />
+    <ExcludeDirectories Include="$(MSBuildThisFileDirectory)\obj\**" />
+    <ExcludeDirectories Include="$(MSBuildThisFileDirectory)\*.cdsproj" />
+    <ExcludeDirectories Include="$(MSBuildThisFileDirectory)\*.cdsproj.user" />
+    <ExcludeDirectories Include="$(MSBuildThisFileDirectory)\*.sln" />
+  </ItemGroup>
+
+  <ItemGroup>
+    <None Include="$(MSBuildThisFileDirectory)\**" Exclude="@(ExcludeDirectories)" />
+    <Content Include="$(SolutionPackageZipFilePath)">
+      <CopyToOutputDirectory>PreserveNewest</CopyToOutputDirectory>
+    </Content>
+  </ItemGroup>
+
+  <Import Project="$(MSBuildToolsPath)\Microsoft.Common.targets" />
+  <Import Project="$(PowerAppsTargetsPath)\Microsoft.PowerApps.VisualStudio.Solution.targets" Condition="Exists('$(PowerAppsTargetsPath)\Microsoft.PowerApps.VisualStudio.Solution.targets')" />
+
+</Project>

samples/ticket-management/sourcecode/src/CanvasApps/src/tic_ticketmanagment_c8d53/CanvasManifest.json

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+{
+  "FormatVersion": "0.24",
+  "Header": {
+    "AnalysisOptions": {
+      "DataflowAnalysisEnabled": false,
+      "DataflowAnalysisFlagStateToggledByUser": false
+    },
+    "DocVersion": "1.334",
+    "MinVersionToLoad": "1.331",
+    "MSAppStructureVersion": "2.0"
+  },
+  "Properties": {
+    "AppCreationSource": "AppFromScratch",
+    "AppDescription": "",
+    "AppPreviewFlagsMap": {
+      "aibuilderserviceenrollment": false,
+      "allowmultiplescreensincanvaspages": false,
+      "appinsightserrortracing": false,
+      "appinstrumentationcorrelationtracing": false,
+      "autocreateenvironmentvariables": false,
+      "behaviorpropertyui": false,
+      "blockmovingcontrol": true,
+      "cdsdataformatting": false,
+      "classiccontrols": false,
+      "consistentreturnschemafortabularfunctions": true,
+      "copyandmerge": false,
+      "dataflowanalysisenabled": false,
+      "datatablev2control": true,
+      "dataverseactionsenabled": true,
+      "delaycontrolrendering": true,
+      "delayloadscreens": true,
+      "disablecdsfileandlargeimage": false,
+      "dynamicschema": false,
+      "enableappembeddingux": false,
+      "enablechatbotfeature": true,
+      "enablecomponentnamemaps": false,
+      "enablecomponentscopeoldbehavior": false,
+      "enablecopilotcontrol": true,
+      "enabledataverseoffline": false,
+      "enableeditcacherefreshfrequency": false,
+      "enableexcelonlinebusinessv2connector": true,
+      "enableexperimentaldataverseoffline": true,
+      "enableideaspanel": true,
+      "enablelegacybarcodescanner": false,
+      "enableonstart": true,
+      "enableonstartnavigate": false,
+      "enablepcfmoderndatasets": true,
+      "enablerowscopeonetonexpand": false,
+      "enablerpawarecomponentdependency": true,
+      "enablerulespanel": false,
+      "enableruntimepolicies": true,
+      "enablesaveloadcleardataonweb": true,
+      "enableupdateifdelegation": false,
+      "enhancedgalleryinitialization": true,
+      "errorhandling": true,
+      "expandedsavedatasupport": true,
+      "exportimportcomponents2": true,
+      "externalmessage": false,
+      "fluentv9controls": false,
+      "fluentv9controlspreview": false,
+      "formuladataprefetch": true,
+      "formularepair": false,
+      "generatedebugpublishedapp": false,
+      "herocontrols": false,
+      "improvedmediacapture": true,
+      "improvedtabstopbehavior": false,
+      "isemptyrequirestableargument": true,
+      "keeprecentscreensloaded": false,
+      "longlivingcache": false,
+      "mobilenativerendering": false,
+      "namedformulas": true,
+      "nativecdsexperimental": true,
+      "onegrid": false,
+      "optimizedforteamsmeeting": false,
+      "packagemodernruntime": false,
+      "parallelcodegen": false,
+      "pdffunction": false,
+      "powerfxdecimal": false,
+      "powerfxv1": false,
+      "projectionmapping": true,
+      "reactformulabar": false,
+      "reliableconcurrent": true,
+      "reservedkeywords": false,
+      "reverttooldpowerautomate": false,
+      "rtlinstudiopreview": false,
+      "rtlsupport": false,
+      "smartemaildatacard": false,
+      "supportcolumnnamesasidentifiers": false,
+      "tabledoesntwraprecords": true,
+      "untypedobject": true,
+      "usedisplaynamemetadata": true,
+      "useenforcesavedatalimits": true,
+      "useexperimentalcdsconnector": true,
+      "useexperimentalsqlconnector": true,
+      "useguiddatatypes": true,
+      "usenonblockingonstartrule": true,
+      "webbarcodescanner": false,
+      "zeroalltabindexes": false
+    },
+    "Author": "",
+    "BindingErrorCount": 0,
+    "ContainsThirdPartyPcfControls": false,
+    "DefaultConnectedDataSourceMaxGetRowsCount": 500,
+    "DocumentAppType": "DesktopOrTablet",
+    "DocumentLayoutHeight": 768,
+    "DocumentLayoutLockOrientation": false,
+    "DocumentLayoutMaintainAspectRatio": true,
+    "DocumentLayoutOrientation": "landscape",
+    "DocumentLayoutScaleToFit": true,
+    "DocumentLayoutWidth": 1366,
+    "DocumentType": "App",
+    "EnableInstrumentation": false,
+    "FileID": "eb6996b6-671c-42a2-9c5d-aa4afca704dc",
+    "Id": "eb6996b6-671c-42a2-9c5d-aa4afca704dc",
+    "InstrumentationKey": "",
+    "ManualOfflineProfileId": "",
+    "Name": "Ticket Managment",
+    "OriginatingVersion": "1.334",
+    "ParserErrorCount": 0,
+    "ShowStatusBar": false
+  },
+  "PublishInfo": {
+    "AppName": "Ticket Managment",
+    "BackgroundColor": "RGBA(0,176,240,1)",
+    "IconColor": "RGBA(255,255,255,1)",
+    "IconName": "Edit",
+    "LogoFileName": "",
+    "PublishDataLocally": false,
+    "PublishResourcesLocally": false,
+    "PublishTarget": "player",
+    "UserLocale": "en-US"
+  },
+  "ScreenOrder": [
+    "Screen1",
+    "Screen2",
+    "Screen3"
+  ]
+}

samples/ticket-management/sourcecode/src/CanvasApps/src/tic_ticketmanagment_c8d53/ComponentReferences.json

@@ -0,0 +1 @@
+[]