Skip to content

docs: Update helpdesk links #518

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Draft
neelima-j wants to merge 2 commits into
base: 0.9-dev
Choose a base branch
from
Draft

docs: Update helpdesk links #518

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
188532c
docs: Update helpdesk links
Mar 27, 2026
2276cdc
delete accidentally uploaded files
Mar 27, 2026
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
2 changes: 1 addition & 1 deletion docs/guidance/evaluating.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -8,7 +8,7 @@ It is not possible to fully automate checks of whether disclosures from a partic

## Getting started

*The following steps might require support from a technical expert. You can also contact the OC4IDS Helpdesk ([data@open-contracting.org](mailto:data@open-contracting.org)) for guidance.*
*The following steps might require support from a technical expert. You can also contact the [OC4IDS Helpdesk](../../support) for guidance.*

### (1) Check your data formats

Expand Down
2 changes: 1 addition & 1 deletion docs/guidance/identifiers.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -40,7 +40,7 @@ Project identifiers in OC4IDS need to be globally unique; this means that, acros

If local project identifiers are available in existing systems or data, these ought to be reused to create globally unique project identifiers for use in OC4IDS. Otherwise, if local project identifiers are not available, publishers are allowed to assign local identifiers to projects in the new systems used to generate OC4IDS data.

To make local project identifiers globally unique for use in OC4IDS, a publisher requests a project identifier prefix from the [OC4IDS Helpdesk](mailto:data@open-contracting.org). The publisher needs to then use the assigned prefix in all its project identifiers, according to following structure: `[project identifier prefix]-[local project identifier]`.
To make local project identifiers globally unique for use in OC4IDS, a publisher requests a project identifier prefix from the [OC4IDS Helpdesk](../../support). The publisher needs to then use the assigned prefix in all its project identifiers, according to following structure: `[project identifier prefix]-[local project identifier]`.

For example: CoST Honduras requests a project identifier prefix from the OC4IDS Helpdesk. The OC4IDS Helpdesk assigns the randomly-generated prefix `oc4ids-qu8r7p`. CoST Honduras then creates globally unique project identifiers, by combining its assigned prefix with each local project identifier from its SISOCS system.

Expand Down
2 changes: 1 addition & 1 deletion docs/guidance/language.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -37,7 +37,7 @@ The fields whose values can be translated are listed in the [internationalizatio

In order to ease access for non-English speakers, instead of using the field *names* as column headers (which are always in English), you can use the field *titles*.

The titles are currently available in English and Spanish. If you would like to translate the titles to your own language, please [contact the OC4IDS Helpdesk](mailto:data@open-contracting.org).
The titles are currently available in English and Spanish. If you would like to translate the titles to your own language, please contact the [OC4IDS Helpdesk](../../support).

For example, this CSV excerpt uses field titles from the Spanish translation of OC4IDS:

Expand Down
2 changes: 1 addition & 1 deletion docs/guidance/publishing.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -16,7 +16,7 @@ For example, [Highways England](https://highwaysengland.co.uk/roads/) provides l

## Getting started

*Some of the following steps might require support from a technical expert. You can also contact the OC4IDS Helpdesk ([data@open-contracting.org](mailto:data@open-contracting.org)) for guidance.*
*Some of the following steps might require support from a technical expert. You can also contact the [OC4IDS Helpdesk](../../support) for guidance.*

### (1) Make a commitment

Expand Down
2 changes: 1 addition & 1 deletion docs/guidance/using.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -16,7 +16,7 @@ Even when an OCDS publisher does not provide data for every stage of the contrac

## Getting started

*The following steps might require support from a technical expert. You can also contact the OC4IDS Helpdesk ([data@open-contracting.org](mailto:data@open-contracting.org)) for guidance.*
*The following steps might require support from a technical expert. You can also contact the [OC4IDS Helpdesk](../../support) for guidance.*

### (1) Evaluate the Open Contracting Data

Expand Down
2 changes: 1 addition & 1 deletion docs/projects/index.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -182,5 +182,5 @@ Review the [CoST IDS mapping](https://standard.open-contracting.org/infrastructu
```{admonition} Are you ready to start using OC4IDS?
:class: Tip

Complete the [OC4IDS scoping template](https://www.open-contracting.org/resources/oc4ids-scoping-template/) and share it with the [OC4IDS helpdesk](mailto:data@open-contracting.org).
Complete the [OC4IDS scoping template](https://www.open-contracting.org/resources/oc4ids-scoping-template/) and share it with the [OC4IDS Helpdesk](../../support).
```
Loading