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[FW][IMP] sale_amazon: sell FBA and FBM at the same time #12924

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[FW][IMP] sale_amazon: sell FBA and FBM at the same time #12924

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12 changes: 0 additions & 12 deletions content/applications/sales/sales/amazon_connector/manage.rst
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Expand Up @@ -16,18 +16,6 @@ For *FBM* (Fulfilled by Merchant), the same is done for *Unshipped* and *Cancell
synchronized order, a sales order and customer are created in Odoo (if the customer is not already
registered in the database).

.. important::
The stock synchronization does **not** currently support selling the same product as :abbr:`FBM
(Fulfilled By Merchant)` *and* :abbr:`FBA (Fulfilled By Amazon)`.

At times, when stock is sent for all products, it triggers a stock problem with Amazon, where
Amazon incorrectly thinks the :abbr:`FBM (Fulfilled By Merchant)` product has some quantity in
:abbr:`FBM (Fulfilled By Merchant)`.

As a result, Amazon then sells it as :abbr:`FBM (Fulfilled By Merchant)`, instead of taking from
their own warehouse. Odoo developers are currently working on resolving this issue to avoid
future discrepancies.

.. note::
When an order is cancelled in Amazon, and was already synchronized in Odoo, the corresponding
sales order is automatically cancelled in Odoo.
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