adding event deletion guidance to docs #21980
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✅ Your PR has been mirrored to our repository as PR #21985. |
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✅ Your updates have been mirrored to our repository in PR #21985. |
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| If **sensitive data** (such as **PII**) has been unintentionally sent to New Relic and already stored in **NRDB**, you cannot delete it yourself. | ||
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| Once log data is written to the database, it is **not directly manageable or deletable by customers**. If you find that sensitive information has been ingested and stored, please contact [**New Relic Support**](https://docs.newrelic.com/docs/licenses/license-information/general-usage-licenses/global-technical-support-offerings/) for assistance with data removal. |
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I suggest to merge both paragraphs into one:
You cannot delete sensitive data, such as Personally Identifiable Information (PII), yourself after it has been stored in NRDB. If you find that sensitive data has been ingested, you must contact New Relic Support for assistance with its removal.
src/content/docs/security/security-privacy/data-privacy/new-relic-personal-data-requests.mdx
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| If **sensitive data** (such as **PII**) has been unintentionally sent to New Relic and already stored in **NRDB**, you cannot delete it yourself. | ||
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| Once log data is written to the database, it is **not directly manageable or deletable by customers**. If you find that sensitive information has been ingested and stored, please contact [**New Relic Support**](https://docs.newrelic.com/docs/licenses/license-information/general-usage-licenses/global-technical-support-offerings/) for assistance with data removal. |
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same suggestion as above:
You cannot delete sensitive data, such as Personally Identifiable Information (PII), yourself after it has been stored in NRDB. If you find that sensitive data has been ingested, you must contact New Relic Support for assistance with its removal.
WriteMayur
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✅ Your updates have been mirrored to our repository in PR #21985. |
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I am looking to add to two of our docs, some small guidance to customers on how to request to delete sensitive data already ingested into new relic.
Please follow conventional commit standards
in your commit messages and pull request title.
Give us some context
links to related docs, screenshots, etc.