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Update ticket_create_json.rb #71

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33df522
Update ticket_create_json.rb
parikshit223933 Jan 4, 2021
3972a9e
Update ticket_create_json.rb
parikshit223933 Apr 20, 2021
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5 changes: 4 additions & 1 deletion Ruby/ticket_create_json.rb
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Original file line number Diff line number Diff line change
Expand Up @@ -17,7 +17,10 @@
description: 'test ticket creation with attachments',
subject: 'new ticket sample',
cc_emails: ['myemail@testexample.com', 'test@testexample.com'],
email: 'test@test.com' }.to_json
email: 'test@test.com',
custom_fields: { cf_product_price: 20,
cf_product_color: 'green' } # Assuming that there are two custom fields "Product Price" and "Product Color".
}.to_json

freshdesk_api_path = 'api/v2/tickets'

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