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Fix custom-fields to support tags in Ticket Creation #66

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Fix custom-fields to support tags in Ticket Creation #66

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6 changes: 4 additions & 2 deletions NodeJs/create_ticket_custom_fields_and_attachements.js
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Original file line number Diff line number Diff line change
Expand Up @@ -11,14 +11,16 @@ var PATH = "/api/v2/tickets";
var enocoding_method = "base64";
var auth = "Basic " + new Buffer(API_KEY + ":" + 'X').toString(enocoding_method);
var URL = "https://" + FD_ENDPOINT + ".freshdesk.com"+ PATH;

var tags = ['Testing1', 'Testing2'];
var custom_fields = {'department': 'IT'};
var fields = {
'email': 'email@yourdomain.com',
'subject': 'Ticket subject',
'description': 'Ticket description.',
'status': 2,
'priority': 1,
'custom_fields[department]':'IT'
'tags': tags,
'custom_fields':custom_fields
}

var headers = {
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