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User Interface (UI): Modern, responsive HTML/CSS/JS UI designed with Claude AI support
Artificial Intelligence (AI) & ML:
ML.NET (No-Show & Overbooking forecasting engine)
Llama-3.1-8b (Smart Travel Assistant / Chatbot)
Session Management: Session state implementation for tracking user search, filtering, and multi-step check-in processes
📐 Design Patterns Used
🗂️ Repository Pattern
Database operations for each entity (Flight, Passenger, Reservation, etc.) are encapsulated using dedicated Repository classes. This decouples the data access layer from the business logic, enhancing testability and maintainability.
🔄 Unit of Work
During reservation creation and check-in workflows, multiple database transactions are managed atomically:
Creating reservation records
Locking and updating selected seats
Calculating extra service costs (baggage, meals) and updating payment statuses
Coordinated through the Unit of Work pattern, these operations maintain full data consistency.
The payment system and AI forecasting models utilize a combination of Factory and Strategy design patterns:
Factory: Instantiates the appropriate payment provider or AI analytical strategy.
Strategy: Encapsulates dynamic overbooking and risk prediction algorithms for various flight routes and slots without modifying client code.
🔗 Chain of Responsibility (Reservation & Check-In Validation)
Prior to committing a reservation or check-in, validation handlers execute sequentially:
Flight Status Check: Is the flight active and scheduled?
Capacity & Overbooking Check: Is seat availability within the allowed overbooking threshold?
Passenger & PNR Verification: Does the provided PNR match valid passenger details?
Each handler performs its specific validation and passes the request to the next handler if successful.
Triggers upon critical system events such as successful reservation completion, flight status updates, or high-risk overbooking detections:
📋 Generates audit and operational logs
📧 Dispatches Email and SMS notifications
🤖 Sends live alert metrics to the AI Risk Intelligence Dashboard
🗄️ Database Model (Entities)
Entity
Description
Flight
Flight metadata, routes, departure/arrival times, capacity, and base pricing
Passenger
Passenger personal details, gender, type (Adult/Child), and contact information
Reservation
Flight booking records and generated PNR codes
CheckIn
Check-in statuses, selected seats, baggage, and meal preferences
SeatMap / Slot
Aircraft seating layouts and slot-based occupancy rates
OverbookingForecast
Predictive No-Show and Overbooking metrics generated by ML.NET
AIChatHistory
User interaction logs and recommendation history from the AI Travel Assistant
DTOs (Data Transfer Objects): Implemented across layers to prevent over-exposing domain entities and ensure secure data transmission.
⚙️ System Features
👤 Customer / Passenger Portal
AI Travel Assistant (Llama 3.1): Natural language interaction for personalized city guides, restaurants, tourist attractions, hotels, and transit recommendations.
Real-Time Weather & Local Time Integration: Live weather conditions, humidity, wind speeds, and local time displays based on the destination city.
Interactive 5-Step Check-In: Intuitive visual seat selection wizard covering Baggage, Seat Selection, Meals, Additional Services, and Final Confirmation.
Dynamic Price Calculation: Real-time summary updates based on selected baggage allowances and optional add-ons.
🔑 Admin Dashboard & AI Analytics
Flight Management (CRUD): Comprehensive list management with filtering options by flight status (Scheduled, Completed, Delayed, Cancelled) and airline, plus flight creation and editing capabilities.
Passenger Roster & PNR Management: View passenger manifestations per flight, monitor check-in/payment states, edit passenger info, and export data directly to Excel.
Manual Booking Creation: Administrative override capability to draft new flight reservations manually.
AI Overbooking & Risk Intelligence Center (ML.NET):
Predictive forecasting for flight demand and passenger density based on historical flight logs and No-Show patterns.
Slot-level (Morning / Evening) risk classification and No-Show rate evaluations.