fix: soften intercom response enforcement to prevent chat loops - #23
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Rule #7 and the per-message directive both used MUST/DO NOT language that compelled agents to always respond to intercom messages. Combined with inboundTrigger=always, this created infinite reply loops where agents exchanged pleasantries indefinitely. Changes: - Rule #7: replace MUST with conditional — only reply when there's substance to contribute; never just to acknowledge receipt - Directive: replace forceful DO NOT with gentle reminder — respond only if meaningful, otherwise continue working - Ask messages still require prompt replies since the sender is blocked Co-authored-by: scarlet-tahr-17 <scarlet-tahr-17@pi-agent.local>
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Rule #7 and the per-message context directive both used forceful MUST/DO NOT language that compelled agents to always respond to every intercom message. Combined with
inboundTrigger=always, this created infinite reply loops where agents exchanged pleasantries endlessly.Changes
Rule #7 (system prompt): Replace "MUST respond" with conditional — agents should only reply when there's substance to contribute (questions, decisions, findings, help). Never reply just to acknowledge receipt, say thanks, or "close the loop." Ask messages still require prompt replies since the sender is blocked.
Per-message directive (context event handler): Replace the forceful "⚠️ DO NOT reply in normal chat. You MUST respond using the intercom tool" with a gentle reminder to respond only if meaningful, otherwise continue working.
Behavior
send("task done")ask("which API?")send("found a bug")— scarlet-tahr-17