Bulk Delete Data Snap-In

DISCLAIMER This action is irreversible—please proceed with this automation only with the utmost caution.

Overview

The Bulk Delete Data Snap-In allows users to delete large volumes of Tickets, Issues, Accounts, or Contacts with a single command. It is designed for efficiency and reliability, providing a streamlined process for data cleanup.

How the Snap-In Works

1. Command-Based Execution:
   Triggered using the bulk_delete command in the timeline, specifying the type of data to delete (e.g., Tickets, Issues, etc.).

2. Tag-Based Filtering:
   Data to be deleted is filtered using tags specified during the configuration.

3. Parallel Deletion:
   Items are deleted concurrently using Promise.allSettled for efficient execution.

4. Error Handling:
   Any failed deletions are logged, and summaries are provided for user review.

5. Feedback and Updates:
   Status updates are added as timeline comments, ensuring users can track the deletion progress.

How to Use

1. Installing the Snap-In:

   • Go to the DevRev marketplace and install the Bulk Delete Data snap-in.

2. Configure the Snap-In:

   • Specify the tags to filter data.
   • Specify which group of users has access

3. Execute the Command:

   • Use the command bulk_delete <data_type> (e.g., bulk_delete Tickets) in the timeline to trigger the process.

4. Select the Object type:

   • Select the data type you want to delete and make sure the tags displayed are the tags of the data that you wish to delete displayed in the timeline.

5. Review Results:

   • Check the timeline for comments summarizing the deletion status, including any errors or skipped items.

6. Repeat if Needed:

   • For large volumes (e.g., Accounts), rerun the command if some items were not deleted.

7. Constraints:

   • In the case of accounts, the accounts linked to a ticket cannot be deleted through the command unless all the tickets linked to it are unlinked.