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Add files via upload
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@sebdivinity
sebdivinity authored May 2, 2018
1 parent ab8c9a1 commit b650383
Showing 1 changed file with 181 additions and 0 deletions.
181 changes: 181 additions & 0 deletions script/bOffice - updateTicket.php
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<?php
session_start();
require "../conf.inc.php";
require "../functions.php";
preventXSS($_POST);
print_r($_POST);

$listOfError = [];

if(isset($_POST["updateTicket"]) && isset($_POST["ticketId"])){ // This part handle if a new message is sent
$ticket = ticketInformationBackOffice($_POST);
if(empty($ticket)){
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["ticketId"]);
}

elseif($ticket["state"] == 2){
$listOfError[] = 6;
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["ticketId"]);
}

elseif($ticket["state"] == 0){
$_POST["updateTicket"] = trim($_POST["updateTicket"]);
if(strlen($_POST["updateTicket"]) == 0){
$listOfError[] = 1;
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["ticketId"]);
}
else{
$time = getTimeForLog();
$userInfo = getInfo("member_id, member_lastname, member_firstname");
$connection = connectDB();
$query = $connection->prepare("UPDATE ticket SET ticket_content= :content, last_update= NOW(), author_last_update= :author_last_update WHERE ticket_id= :id");
$query->execute([
"content"=>$ticket["ticket_content"]."<br><u>".$userInfo["member_firstname"]." ".$userInfo["member_lastname"]." le ".$time." :</u> <br>".$_POST["updateTicket"]."<br>",
"id"=>$_POST["ticketId"],
"author_last_update"=>$userInfo["member_id"]
]);

header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["ticketId"]);
}
}

elseif($ticket["state"] == 1){
$listOfError[]= 2;
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["ticketId"]);
}

else{
$listOfError[] = 3;
header("Location :../bOffice - ticket.php?ticket_id=".$_POST["ticketId"]);
}
}

elseif(isset($_POST["reopenTicket"])){ // This part handle if a ticket is reopen
$ticket = ticketInformationBackOffice($_POST);
if(empty($ticket)){
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["reopenTicket"]);
}

elseif($ticket["state"] == 2){
$listOfError[] = 6;
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["reopenTicket"]);
}

elseif($ticket["state"] == 0){
$listOfError[] = 4;
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["reopenTicket"]);
}

else{
$time = getTimeForLog();
$userInfo = getInfo("member_id,member_firstname,member_lastname");
$connection = connectDB();
$query = $connection->prepare("UPDATE TICKET set state= :state, ticket_content= :content, last_update= NOW(), author_last_update= :author_last_update WHERE ticket_id= :id");
$query->execute([
"state"=>0,
"content"=>$ticket["ticket_content"]."<br><i>".$userInfo["member_firstname"]." ".$userInfo["member_lastname"]." a réouvert le ticket le ".$time."<br></i>",
"id"=>$_POST["reopenTicket"],
"author_last_update"=>$userInfo["member_id"]
]);

header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["reopenTicket"]);
}
}

elseif(isset($_POST["closeTicket"])){ // This part handle if a ticket is close
$ticket = ticketInformationBackOffice($_POST);
if(empty($ticket)){
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["closeTicket"]);
}

elseif($ticket["state"] == 2){
$listOfError[] = 6;
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["closeTicket"]);
}

elseif($ticket["state"] == 1){
$listOfError[] = 5;
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["closeTicket"]);
}

else{
$time = getTimeForLog();
$userInfo = getInfo("member_id, member_lastname, member_firstname");
$connection = connectDB();
$query = $connection->prepare("UPDATE ticket SET state= :status, ticket_content= :content, last_update= NOW(), author_last_update= :author_last_update WHERE ticket_id= :id");
$query->execute([
"status"=>1,
"content"=>$ticket["ticket_content"]."<br><i>".$userInfo["member_firstname"]." ".$userInfo["member_lastname"]." a fermé le ticket le ".$time."</i><br>",
"id"=>$_POST["closeTicket"],
"author_last_update"=>$userInfo["member_id"]
]);

header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["closeTicket"]);
}
}


elseif(isset($_POST["defCloseTicket"])){ // This part handle if a ticket is definitely close
$ticket = ticketInformationBackOffice($_POST);
if(empty($ticket)){
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["defCloseTicket"]);
}

elseif($ticket["state"] == 2){
$listOfError[] = 6;
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["defCloseTicket"]);
}

else{
$time = getTimeForLog();
$userInfo = getInfo("member_id, member_lastname, member_firstname");
$connection = connectDB();
$query = $connection->prepare("UPDATE ticket SET state= :status, ticket_content= :content, last_update= NOW(), author_last_update= :author_last_update WHERE ticket_id= :id");
$query->execute([
"status"=>2,
"content"=>$ticket["ticket_content"]."<br><b><i>".$userInfo["member_firstname"]." ".$userInfo["member_lastname"]." a définitivement fermé ce ticket le ".$time."</i></b><br>",
"id"=>$_POST["defCloseTicket"],
"author_last_update"=>$userInfo["member_id"]
]);

header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["defCloseTicket"]);
}
}

elseif(isset($_POST["backToTreatment"])){ // This part is handle if a ticket is sent back to treatment (It will appears back in the part "A traiter")
$ticket = ticketInformationBackOffice($_POST);
if(empty($ticket)){
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["backToTreatment"]);
}

elseif($ticket["state"] == 2){
$listOfError[] = 6;
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["backToTreatment"]);
}

elseif($ticket["state"] == 3 || ($ticket["state"] == 0 && $ticket["author_last_update"] == $ticket["member"])){
$listOfError[] = 7;
header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["backToTreatment"]);
}

else{
$time = getTimeForLog();
$userInfo = getInfo("member_id, member_lastname, member_firstname");
$connection = connectDB();
$query = $connection->prepare("UPDATE ticket SET state= :status, last_update= NOW(), author_last_update= :author_last_update WHERE ticket_id= :id");
$query->execute([
"status"=>3,
"id"=>$_POST["backToTreatment"],
"author_last_update"=>$userInfo["member_id"]
]);

header("Location: ../bOffice - ticket.php?ticket_id=".$_POST["backToTreatment"]);
}
}

else{ // If no actions known by the script is sent then the user is sent back on his previous location with an error message
$_SESSION["falseTicket"] = true;
isset($_SESSION["location"])? Header("Location: ../".$_SESSION["location"]): Header("Location: ../bOffice - ticketsToDo.php");
}

$_SESSION["ticketError"] = $listOfError;

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