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edbde5b
[ADD] Includes a way to classify claims adding the concept of type an…
Aug 31, 2015
656d461
[UPD] prefix versions with 8.0
sbidoul Oct 9, 2015
978dd56
crm_claim_type: migration v9
Apr 27, 2016
ff5ce67
[FIX] remove en.po that was erroneously created by transbot
sbidoul Aug 15, 2016
a156e63
[MIG] Rename manifest files
pedrobaeza Oct 6, 2016
a21139c
[MIG] crm_claim_type: Migration to 10.0
Oct 5, 2017
46a6d76
[ENH] manifest file and remove copyrights from init file
Oct 17, 2017
c93c994
[MIG] crm_claim_type: Migration to 11.0
larmar Feb 20, 2018
929a343
[MIG] crm_claim_type: Migration to 12.0
Tardo Jun 17, 2019
d976733
[FIX] make license links secure and remove utf8 encoding comments
skeller1 May 12, 2020
0b9b483
[IMP] crm_claim_type: black, isort, prettier
mamcode Jun 13, 2020
28a5d40
[MIG] crm_claim_type: Migration to 13.0
mamcode Jun 13, 2020
e4a06f3
[IMP] crm_claim_type: black, isort, prettier
Jul 20, 2022
b7bd7c0
[MIG] crm_claim_type: Migration to 15.0
Jul 20, 2022
00a4eb1
Translated using Weblate (Catalan)
pere-aquarian Sep 30, 2022
4f88d17
Translated using Weblate (Italian)
francesco-ooops Jan 2, 2023
ba0e7a5
Translated using Weblate (Slovenian)
sysadminmatmoz Mar 31, 2023
63f231d
[MIG] crm_claim_type: Migration to 16.0
May 22, 2023
19d31e8
Translated using Weblate (Italian)
mymage Nov 12, 2023
0ef01ae
Translated using Weblate (Swedish)
jakobkrabbe Feb 23, 2024
3de26c3
Translated using Weblate (Portuguese (Brazil))
Jun 11, 2024
5488c8b
[IMP] crm_claim_type: pre-commit auto fixes
BernatObrador Aug 12, 2024
203cd68
[MIG] crm_claim_type: Migration to 17.0
BernatObrador Aug 12, 2024
72d4399
[UPD] Update crm_claim_type.pot
Nov 14, 2025
384f8ce
[BOT] post-merge updates
OCA-git-bot Nov 14, 2025
8bfaa15
[MIG] crm_claim_type: Migration to 18.0
luciaavanzosc Jan 13, 2026
ab2d465
Merge PR #717 into 18.0
OCA-git-bot Mar 20, 2026
ba21bd7
[UPD] Update crm_phonecall.pot
Mar 20, 2026
bf59c97
[BOT] post-merge updates
OCA-git-bot Mar 20, 2026
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1 change: 1 addition & 0 deletions README.md
Original file line number Diff line number Diff line change
Expand Up @@ -22,6 +22,7 @@ Available addons
addon | version | maintainers | summary
--- | --- | --- | ---
[crm_claim](crm_claim/) | 18.0.1.0.0 | | Track your customers/vendors claims and grievances.
[crm_claim_type](crm_claim_type/) | 18.0.1.0.1 | | Claim types for CRM
[crm_date_deadline_required](crm_date_deadline_required/) | 18.0.1.0.0 | <a href='https://github.com/EmilioPascual'><img src='https://github.com/EmilioPascual.png' width='32' height='32' style='border-radius:50%;' alt='EmilioPascual'/></a> <a href='https://github.com/rafaelbn'><img src='https://github.com/rafaelbn.png' width='32' height='32' style='border-radius:50%;' alt='rafaelbn'/></a> | Field date deadline required in the opportunity
[crm_industry](crm_industry/) | 18.0.1.0.2 | | Link leads/opportunities to industries
[crm_lead_code](crm_lead_code/) | 18.0.1.0.0 | | Sequential Code for Leads / Opportunities
Expand Down
115 changes: 115 additions & 0 deletions crm_claim_type/README.rst
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.. image:: https://odoo-community.org/readme-banner-image
:target: https://odoo-community.org/get-involved?utm_source=readme
:alt: Odoo Community Association

===============
CRM Claim Types
===============

..
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! This file is generated by oca-gen-addon-readme !!
!! changes will be overwritten. !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! source digest: sha256:2b88dbd5fb4d5971db875c342d8342792531e49680ca76820655a2f9aac5d330
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
:target: https://odoo-community.org/page/development-status
:alt: Beta
.. |badge2| image:: https://img.shields.io/badge/license-AGPL--3-blue.png
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
:alt: License: AGPL-3
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fcrm-lightgray.png?logo=github
:target: https://github.com/OCA/crm/tree/18.0/crm_claim_type
:alt: OCA/crm
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
:target: https://translation.odoo-community.org/projects/crm-18-0/crm-18-0-crm_claim_type
:alt: Translate me on Weblate
.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
:target: https://runboat.odoo-community.org/builds?repo=OCA/crm&target_branch=18.0
:alt: Try me on Runboat

|badge1| |badge2| |badge3| |badge4| |badge5|

Provides a way to classify claims by type and to configure claim stages
depending on claim types.

Includes Customer, Supplier and Other claim types by default, as well as
stages configuration.

**Table of contents**

.. contents::
:local:

Configuration
=============

This module does not require any special configuration. It contains a
predefined set of claim types.

If you want to add your own claim types, go to **CRM > Configuration >
Claim > Claim Types**.

Usage
=====

To use this module, you need to:

- Go to **CRM > After Sale > Claims**, create a claim and fill out at
least **Claim Subject** and **Claim Type** fields.
- Or select an existing claim and fill out all relevant information.

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/crm/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/crm/issues/new?body=module:%20crm_claim_type%0Aversion:%2018.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
-------

* Vauxoo
* Ursa Information Systems

Contributors
------------

- Yanina Aular <yanina.aular@vauxoo.com>
- Osval Reyes <osval@vauxoo.com>
- Bhavesh Odedra <bodedra@ursainfosystems.com>
- Martin Wilderoth <martin.wilderoth@linserv.se>
- Alexandre Díaz <alexandre.diaz@tecnativa.com>
- Manuel Marquez <buzondemam@gmail.com>
- `Pesol <https://www.pesol.es>`__:

- Jonathan Oscategui Taza <info@pesol.es>

- `APSL-Nagarro <https://apsl.tech>`__:

- Bernat Obrador <bobrador@apsl.net>

Maintainers
-----------

This module is maintained by the OCA.

.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

This module is part of the `OCA/crm <https://github.com/OCA/crm/tree/18.0/crm_claim_type>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
1 change: 1 addition & 0 deletions crm_claim_type/__init__.py
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@@ -0,0 +1 @@
from . import models
27 changes: 27 additions & 0 deletions crm_claim_type/__manifest__.py
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@@ -0,0 +1,27 @@
# Copyright 2015 Vauxoo: Yanina Aular <yani@vauxoo.com>,
# Copyright 2015 Vauxoo: Osval Reyes <osval@vauxoo.com>
# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl.html).

{
"name": "CRM Claim Types",
"category": "Customer Relationship Management",
"summary": "Claim types for CRM",
"author": "Vauxoo, "
"Ursa Information Systems, "
"Odoo Community Association (OCA)",
"website": "https://github.com/OCA/crm",
"license": "AGPL-3",
"version": "18.0.1.0.1",
"depends": ["crm_claim"],
"data": [
"data/crm_claim_type.xml",
"data/crm_claim_stage.xml",
"security/ir.model.access.csv",
"views/crm_claim.xml",
"views/crm_claim_stage.xml",
"views/crm_claim_type.xml",
],
"demo": ["demo/crm_claim.xml", "demo/crm_claim_stage.xml"],
"installable": True,
"auto_install": False,
}
15 changes: 15 additions & 0 deletions crm_claim_type/data/crm_claim_stage.xml
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@@ -0,0 +1,15 @@
<?xml version="1.0" encoding="UTF-8" ?>
<odoo noupdate="1">
<record id="crm_claim.stage_claim1" model="crm.claim.stage">
<field name="claim_common">1</field>
</record>
<record id="crm_claim.stage_claim5" model="crm.claim.stage">
<field name="claim_common">1</field>
</record>
<record id="crm_claim.stage_claim2" model="crm.claim.stage">
<field name="claim_type" ref="crm_claim_type.crm_claim_type_supplier" />
</record>
<record id="crm_claim.stage_claim3" model="crm.claim.stage">
<field name="claim_type" ref="crm_claim_type.crm_claim_type_supplier" />
</record>
</odoo>
15 changes: 15 additions & 0 deletions crm_claim_type/data/crm_claim_type.xml
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@@ -0,0 +1,15 @@
<?xml version="1.0" encoding="UTF-8" ?>
<odoo noupdate="1">
<record id="crm_claim_type_customer" model="crm.claim.type">
<field name="name">Customer</field>
<field name="active">1</field>
</record>
<record id="crm_claim_type_supplier" model="crm.claim.type">
<field name="name">Supplier</field>
<field name="active">1</field>
</record>
<record id="crm_claim_type_other" model="crm.claim.type">
<field name="name">Other</field>
<field name="active">1</field>
</record>
</odoo>
24 changes: 24 additions & 0 deletions crm_claim_type/demo/crm_claim.xml
Original file line number Diff line number Diff line change
@@ -0,0 +1,24 @@
<?xml version="1.0" ?>
<odoo>
<record id="crm_claim.crm_claim_1" model="crm.claim">
<field name="claim_type" ref="crm_claim_type.crm_claim_type_customer" />
</record>
<record id="crm_claim.crm_claim_2" model="crm.claim">
<field name="claim_type" ref="crm_claim_type.crm_claim_type_customer" />
</record>
<record id="crm_claim.crm_claim_3" model="crm.claim">
<field name="claim_type" ref="crm_claim_type.crm_claim_type_customer" />
</record>
<record id="crm_claim.crm_claim_4" model="crm.claim">
<field name="claim_type" ref="crm_claim_type.crm_claim_type_customer" />
</record>
<record id="crm_claim.crm_claim_5" model="crm.claim">
<field name="claim_type" ref="crm_claim_type.crm_claim_type_customer" />
</record>
<record id="crm_claim.crm_claim_6" model="crm.claim">
<field name="claim_type" ref="crm_claim_type.crm_claim_type_customer" />
</record>
<record id="crm_claim.crm_claim_7" model="crm.claim">
<field name="claim_type" ref="crm_claim_type.crm_claim_type_customer" />
</record>
</odoo>
13 changes: 13 additions & 0 deletions crm_claim_type/demo/crm_claim_stage.xml
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@@ -0,0 +1,13 @@
<?xml version="1.0" encoding="UTF-8" ?>
<odoo noupdate="1">
<record id="stage_claim10" model="crm.claim.stage">
<field name="claim_type" ref="crm_claim_type.crm_claim_type_other" />
<field name="name">Accepted</field>
<field name="sequence">90</field>
</record>
<record id="stage_claim11" model="crm.claim.stage">
<field name="claim_type" ref="crm_claim_type.crm_claim_type_supplier" />
<field name="name">Done</field>
<field name="sequence">100</field>
</record>
</odoo>
161 changes: 161 additions & 0 deletions crm_claim_type/i18n/am.po
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@@ -0,0 +1,161 @@
# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * crm_claim_type
#
# Translators:
msgid ""
msgstr ""
"Project-Id-Version: crm (9.0)\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2016-07-02 13:33+0000\n"
"PO-Revision-Date: 2016-05-04 09:31+0000\n"
"Last-Translator: <>\n"
"Language-Team: Amharic (http://www.transifex.com/oca/OCA-crm-9-0/language/"
"am/)\n"
"Language: am\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=(n > 1);\n"

#. module: crm_claim_type
#: model:crm.claim.stage,name:crm_claim_type.stage_claim10
msgid "Accepted"
msgstr ""

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_type__active
msgid "Active"
msgstr ""

#. module: crm_claim_type
#: model:ir.model,name:crm_claim_type.model_crm_claim
msgid "Claim"
msgstr ""

#. module: crm_claim_type
#: model:ir.model,name:crm_claim_type.model_crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim__claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_stage__claim_type
#: model_terms:ir.ui.view,arch_db:crm_claim_type.crm_stage_claim_type_search
msgid "Claim Type"
msgstr ""

#. module: crm_claim_type
#: model:ir.actions.act_window,name:crm_claim_type.crm_claim_type_act
#: model:ir.ui.menu,name:crm_claim_type.menu_crm_claim_type_act
msgid "Claim Types"
msgstr ""

#. module: crm_claim_type
#: model:ir.model.fields,help:crm_claim_type.field_crm_claim__claim_type
#: model:ir.model.fields,help:crm_claim_type.field_crm_claim_stage__claim_type
msgid "Claim classification"
msgstr ""

#. module: crm_claim_type
#: model:ir.model,name:crm_claim_type.model_crm_claim_stage
msgid "Claim stages"
msgstr ""

#. module: crm_claim_type
#: model_terms:ir.ui.view,arch_db:crm_claim_type.crm_claim_type_form
msgid "Claim type"
msgstr ""

#. module: crm_claim_type
#: model_terms:ir.ui.view,arch_db:crm_claim_type.crm_claim_type_tree
msgid "Claim types"
msgstr ""

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_stage__claim_common
msgid "Common to All Claim Types"
msgstr ""

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_type__create_uid
msgid "Created by"
msgstr "Creado por"

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_type__create_date
msgid "Created on"
msgstr "Creado en"

#. module: crm_claim_type
#: model:crm.claim.type,name:crm_claim_type.crm_claim_type_customer
msgid "Customer"
msgstr ""

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_type__description
msgid "Description"
msgstr ""

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_type__display_name
msgid "Display Name"
msgstr ""

#. module: crm_claim_type
#: model:crm.claim.stage,name:crm_claim_type.stage_claim11
msgid "Done"
msgstr ""

#. module: crm_claim_type
#: model_terms:ir.ui.view,arch_db:crm_claim_type.crm_stage_claim_type_search
msgid "Group By"
msgstr ""

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_type__id
msgid "ID"
msgstr "ID"

#. module: crm_claim_type
#: model:ir.model.fields,help:crm_claim_type.field_crm_claim_stage__claim_common
msgid ""
"If you check this field, this stage will be proposed by default on each "
"claim type."
msgstr ""

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_type____last_update
msgid "Last Modified on"
msgstr ""

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_type__write_uid
msgid "Last Updated by"
msgstr "Última actualización por"

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_type__write_date
msgid "Last Updated on"
msgstr "Última actualización en"

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim_type__name
msgid "Name"
msgstr ""

#. module: crm_claim_type
#: model:crm.claim.type,name:crm_claim_type.crm_claim_type_other
msgid "Other"
msgstr ""

#. module: crm_claim_type
#: model_terms:ir.ui.view,arch_db:crm_claim_type.crm_stage_claim_type_search
msgid "Search Stages"
msgstr ""

#. module: crm_claim_type
#: model:ir.model.fields,field_description:crm_claim_type.field_crm_claim__stage_id
msgid "Stage"
msgstr ""

#. module: crm_claim_type
#: model:crm.claim.type,name:crm_claim_type.crm_claim_type_supplier
msgid "Supplier"
msgstr ""
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