Merge pull request #63 from 18F/pdb/olu

Notes on early access to OLU

_pages/welcome-to-18f/classes/gsa-tools-equipment-and-transit.md

@@ -167,7 +167,19 @@ While this process can take up to eight days, the upshot is that your conference
 
 [Online University (OLU)](https://gsaolu.gsa.gov/) is where you'll take mandatory trainings for federal employees.
 
-To register for OLU, you will need to have an active CHRIS account (see “CHRIS,” above). Once your CHRIS account is active, it can take up to seven weeks for your OLU account to be created. If you still haven’t received an OLU email two months after starting and you already have a CHRIS account, follow the `Need help logging in?` link on the OLU homepage and request access via live chat.
+To register for OLU, navigate to https://gsaolu.gsa.gov. You'll need to be on a GSA network to reach it. Then
+follow the link, "Need help logging in to OLU..."
+
+![OLU front page](/images/olu/olu1.png)
+
+From the "Alternative Support Options" drop-down menu, select "Request GSA Online University Login"
+
+![OLU Alt support](/images/olu/olu2.png)
+
+Finally, complete the form, submit and await your temporary password and further
+instructions by email.
+
+![OLU registration form](/images/olu/olu3.png)
 
 18F employees are required to take the [following courses](/professional-development-and-training/#mandatory-training).
 

_pages/welcome-to-18f/classes/professional-development-and-training.md

@@ -22,7 +22,7 @@ There are many training and professional development opportunities available to
 
 ## Mandatory training
 
-All General Services Administration (GSA) employees are required to take mandatory training courses providing critical information about how we work in the federal space. To take these courses, please log into [GSA’s Online University (OLU)](https://gsaolu.gsa.gov/login.asp). Please note: You may not have access to this for your first four to six weeks at 18F. Mandatory trainings include: 
+All General Services Administration (GSA) employees are required to take mandatory training courses providing critical information about how we work in the federal space. To take these courses, please log into [GSA’s Online University (OLU)](https://gsaolu.gsa.gov/login.asp). Please note: You may not have access to this for your first four to six weeks at 18F, although you can try [these steps to gain early access to OLU](/gsa-tools-equipment-and-transit/#online-university). Mandatory trainings include: 
 
 <table>
   <thead>
@@ -130,7 +130,7 @@ That said, 18F will consider all requests for training, but it’s the responsib
 
 Once your IDP is approved, enter your speaking or training request in [our team spreadsheet](https://docs.google.com/spreadsheets/d/1Y0336rKQ4FiTFhoQynRjoVuJFzXEgaV0QcHqaNd-Eis/edit#gid=751771132). Please complete the entire form, except for columns B (supervisor approval), D (presence of red flags), Q (notes), R (identification of red flags), and S (steps to approval).
 
-If you don’t complete all the required columns, there will likely delay the processing of your request. 
+If you don’t complete all the required columns, there will likely delay the processing of your request.
 
 Within one week of submitting your request, you should hear back from [Pia](mailto: [email protected]) about the status of your request and whether you have any red flags to resolve.