Fail to get baseplate device information issue

[mulempyo]

hi, I`m using ydlidar X4-Pro. I launch X4-Pro.launch in docker system but I have "fail to get baseplate device information!" issue

I start docker image with --privileged,--device=/dev/ttyUSB0, so /dev/ttyUSB0 port exist in my docker system.

this is my issue log

... logging to /root/.ros/log/60fa0b8a-de17-11ef-9a91-cafb8a0a3429/roslaunch-..-desktop-27128.log
Checking log directory for disk usage. This may take a while.
Press Ctrl-C to interrupt
Done checking log file disk usage. Usage is <1GB.

started roslaunch server http://..-desktop:34513/

SUMMARY

PARAMETERS

• /rosdistro: melodic
• /rosversion: 1.14.13
• /ydlidar_lidar_publisher/abnormal_check_count: 4
• /ydlidar_lidar_publisher/angle_max: 180.0
• /ydlidar_lidar_publisher/angle_min: -180.0
• /ydlidar_lidar_publisher/auto_reconnect: True
• /ydlidar_lidar_publisher/baudrate: 128000
• /ydlidar_lidar_publisher/device_type: 0
• /ydlidar_lidar_publisher/frame_id: laser_link
• /ydlidar_lidar_publisher/frequency: 10.0
• /ydlidar_lidar_publisher/ignore_array:
• /ydlidar_lidar_publisher/intensity: False
• /ydlidar_lidar_publisher/invalid_range_is_inf: False
• /ydlidar_lidar_publisher/inverted: False
• /ydlidar_lidar_publisher/isSingleChannel: True
• /ydlidar_lidar_publisher/lidar_type: 1
• /ydlidar_lidar_publisher/point_cloud_preservative: False
• /ydlidar_lidar_publisher/port: /dev/ttyUSB0
• /ydlidar_lidar_publisher/range_max: 12.0
• /ydlidar_lidar_publisher/range_min: 0.1
• /ydlidar_lidar_publisher/resolution_fixed: True
• /ydlidar_lidar_publisher/reversion: False
• /ydlidar_lidar_publisher/sample_rate: 5
• /ydlidar_lidar_publisher/support_motor_dtr: False

NODES
/
base_link_to_laser4 (tf/static_transform_publisher)
ydlidar_lidar_publisher (ydlidar_ros_driver/ydlidar_ros_driver_node)

auto-starting new master
process[master]: started with pid [27142]
ROS_MASTER_URI=http://localhost:11311

setting /run_id to 60fa0b8a-de17-11ef-9a91-cafb8a0a3429
process[rosout-1]: started with pid [27155]
started core service [/rosout]
process[ydlidar_lidar_publisher-2]: started with pid [27169]
[ INFO] [1738137751.915737694]: YDLIDAR ROS Driver Version: 1.0.2
[2025-01-29 08:02:32][info] SDK initializing
[2025-01-29 08:02:32][info] SDK has been initialized
[2025-01-29 08:02:32][info] SDK Version: 1.2.10
[2025-01-29 08:02:32][info] Connect elapsed time 1 ms
[2025-01-29 08:02:32][info] Lidar successfully connected [/dev/ttyUSB0:128000]
[2025-01-29 08:02:32][info] Lidar running correctly! The health status good
[2025-01-29 08:02:32][error] Fail to get baseplate device information!
[2025-01-29 08:02:32][info] Check status, Elapsed time 0 ms
[2025-01-29 08:02:32][info] Lidar init success, Elapsed time [1]ms
process[base_link_to_laser4-3]: started with pid [27173]
[2025-01-29 08:02:32][info] [YDLIDAR] Create thread 0x92FFD180
[2025-01-29 08:02:33][info] Successed to start scan mode, Elapsed time 1061 ms
[2025-01-29 08:02:33][info] Module device info
Firmware version: 3.1
Hardware version: 3
Model: S2PRO
Serial: 2021091400020352
[2025-01-29 08:02:33][info] Scan Frequency: 10.00Hz
[2025-01-29 08:02:33][info] Fixed Size: 720
[2025-01-29 08:02:33][info] Sample Rate: 5.00K
[2025-01-29 08:02:33][info] Scan Frequency: 10.00Hz
[2025-01-29 08:02:33][info] Fixed Size: 720
[2025-01-29 08:02:33][info] Sample Rate: 5.00K
[2025-01-29 08:02:33][info] Scan Frequency: 10.00Hz
[2025-01-29 08:02:33][info] Fixed Size: 720
[2025-01-29 08:02:33][info] Sample Rate: 5.00K
[2025-01-29 08:02:33][info] Single Fixed Size: 420
[2025-01-29 08:02:33][info] Sample Rate: 5.00K
[2025-01-29 08:02:33][info] Successed to check the lidar, Elapsed time 332 ms
[2025-01-29 08:02:33][info] Now lidar is scanning...

help me...

[mulempyo]

sorry, I solved this issue

[tolongshiz]

i have the same problem,could you tell me how did you solved this issue?

[mulempyo]

i have the same problem,could you tell me how did you solved this issue?

I encounter issue when i run sensor driver in docker image, I ignored this issue, it is not important issue when you run sensor driver

[tolongshiz]

but,i can not run it.i find many ways,could you see it?i will rearly be happy

[mulempyo]

i think reason is " [2025-03-01 10:27:21][error] Error, cannot retrieve lidar health code -1", "[2025-03-01 10:27:28][error] Failed to start scan mode -1" because i have "fail to get baseplate device information" error, but it can ignored.

solution: check your tf. start ydlidar_ros2_driver launch file, and then, 1. ros2 run tf2_tools view_frames.py 2. evince frames.pdf

you can see tf picture. if you can`t see tf_link "base_link" to "laser_frame", it is tf error.

[fsafsaffsafasd]

i have the same problem,could you tell me how did you solved this issue?我也有同样的问题，你能告诉我你是怎么解决的吗？

I encounter issue when i run sensor driver in docker image, I ignored this issue, it is not important issue when you run sensor driver我在 docker 镜像中运行传感器驱动时遇到问题，我忽略了这个问题，运行传感器驱动时这不是重要问题

您好，我能够请教您这个问题是怎么解决的嘛，我使用的是虚拟机ubuntu22.04，激光雷达在window系统下测试是可以工作的，然后在linux下，我将他的驱动库什么的安装了。
然后执行命令ros2 run ydlidar_ros2_driver ydlidar_ros2_driver_node --ros-args -p port:=/dev/ttyCH340 -p baudrate:=115200 -p lidar_type:=6
，告知我无法获取到底盘设备信息（我可以获取到健康状态），即使听从gpt的指引，屏蔽了获取底盘的操作，但是依旧会报错。
我试过了许多在网络上可以查找到的回答，实际上清晰明确的告知解决了的只有您这个帖子，请问你是怎么做到的，如果你可以帮助我我将非常感谢