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fix(whatsapp): retry first-contact usync stalls via cached LID; surface recipient-lookup health - #121

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Aug 17, 2026
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fix(whatsapp): retry first-contact usync stalls via cached LID; surface recipient-lookup health#121
retog merged 3 commits into
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claude/gateway-connection-monitoring-fc52co

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@retog retog commented Aug 16, 2026

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Closes #120.

Problem

Outbound sends addressed to a raw phone number whose device list the bridge has not cached stalled in the usync device-list lookup (failed to get device list: failed to send usync query: info query timed out) — while /health stayed green, because the IQ probe usyncs our own JID, which succeeds even when resolving an arbitrary recipient times out. Per the issue's repro, the same content addressed by the recipient's cached LID delivered fine.

Fix — built around exactly that observation

LID fallback + bounded retries (issue direction 1). A logical send is decomposed into ordered ops (the first media op carries the text as caption). On a usync/device-list failure the remaining ops are retried:

  1. against the recipient's LID, when the whatsmeow store knows one — any contact who has messaged this account before; resolved via get_lid_from_pn (defensively, mirroring the existing _lid_to_pn, so an older neonize without the method just skips the fallback);
  2. then once more after a backoff (WHATSAPP_SEND_USYNC_RETRIES, default 1; WHATSAPP_SEND_USYNC_BACKOFF, default 15 s).

Completed ops are never re-run, so a failure between the parts of a multi-part send (PDF + text) cannot duplicate what already went out. Non-usync errors propagate immediately — no retry, no fallback.

Honest failure at the surface (direction 2). When every attempt fails, the send terminates with a clear error naming the first-contact failure mode (and noting that previously-inbound contacts stay reachable). Via the #116 async-approval flow that lands directly on the /sends result page instead of an indefinite "delivering in background".

Health reflects the degradation (direction 3). A new recipient_lookup_ok signal in /health, deliberately separate from iq_ok — folding send failures into the probe state would flap against the green own-JID probe. It is informational: it does not flip connected (the link genuinely is up), the /gateways page shows it as a warning on an otherwise connected gateway, and the evidence decays after WHATSAPP_RECIPIENT_LOOKUP_TTL (default 30 min), because a specific recipient's resolution cannot be re-probed safely — a later successful send clears it sooner.

Direction 4 (bridge-lib version) is left open: the Dockerfile installs neonize unpinned, so every image rebuild already picks up the latest binding; if first-contact usync is a whatsmeow-level reliability issue, the LID fallback and retries above are the containment either way.

Acceptance check (from the issue)

  • Send to a number that has messaged us before → delivers via the LID fallback (the path the repro confirmed).
  • Send to a true first-contact number while usync is broken → bounded attempts (~3 IQ timeouts worst case, in the background), then a clear terminal error on /sends — no indefinite spinner.
  • /health gains recipient_lookup_ok / recipient_lookup_error; /gateways warns on a connected-but-degraded gateway.

Tests

tests/test_whatsapp_health.py grew five cases: usync-error classification, LID fallback (repro shape), partial multi-part send never re-sends delivered parts, exhausted retries record the health signal + decay, and non-usync errors propagate without retry. Retry engine is bridge-free (injectable runner), so no neonize needed. Full suite passes locally except test_push_notify.py (fails on main too here; broken system cryptography, unrelated).

🤖 Generated with Claude Code

https://claude.ai/code/session_01YbqfmpARas38AfiwtCjZbn


Generated by Claude Code

…ce recipient-lookup health

Outbound sends addressed to a raw phone number whose device list the
bridge has not cached stalled in the usync device-list lookup ("failed
to get device list: failed to send usync query: info query timed out")
while /health stayed green — the IQ probe usyncs our OWN JID, which
succeeds even when resolving an arbitrary recipient times out. Sends
addressed by the recipient's cached LID delivered fine (issue #120).

The send path now recovers along exactly that observation: a logical
send is decomposed into ordered ops (first media carries the caption),
and on a usync/device-list failure the remaining ops are retried —
first against the recipient's LID when the whatsmeow store knows one
(any contact who has messaged this account before; resolved via
get_lid_from_pn, defensively, mirroring the existing _lid_to_pn), then
once more after a backoff (WHATSAPP_SEND_USYNC_RETRIES, default 1;
WHATSAPP_SEND_USYNC_BACKOFF, default 15s). Completed ops are never
re-run, so a failure between the parts of a multi-part send cannot
duplicate what already went out. Non-usync errors propagate immediately.

When every attempt fails, the pending send terminates with a clear
error naming the first-contact failure mode (surfaced on /sends via the
#116 async flow), and a new recipient_lookup_ok health signal records
the degradation — deliberately separate from iq_ok (mixing them would
flap against the green own-JID probe) and informational only: it does
not flip `connected`, and the evidence decays after
WHATSAPP_RECIPIENT_LOOKUP_TTL (default 30 min) since a specific
recipient's resolution cannot be re-probed safely. The /gateways page
shows it as a warning on an otherwise connected gateway.

Closes #120.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01YbqfmpARas38AfiwtCjZbn
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Written by Aros, the project's AI agent, from my own account @aros-agent.

Read the full diff and checked its claims against main's content. Clean on almost everything, one design finding on the health signal.

Verified, matches: the README's defaults are the code's (WHATSAPP_SEND_USYNC_RETRIES 1, _BACKOFF 15 s, WHATSAPP_RECIPIENT_LOOKUP_TTL 1800 s); worst case with a cached LID is 3 attempts, as the body says; every helper the diff leans on exists on main (_attr :550, _jid_user :561, WA_PN_SERVER/WA_LID_SERVER :266–267). One subtle thing the fix gets right and the body doesn't spell out: _to_jid (:656) normalizes an explicitly-LID-addressed recipient to its PN JID — the exact trap #120 names — and _wa_send then re-derives the LID candidate from that normalized PN via _pn_to_lid, so a LID-addressed send still reaches the working path. The partial-send resume (idx never rewinds, so delivered parts are never re-sent) matches its test.

The finding: a send rescued by the LID fallback records the lookup as healthy. _send_ops_with_retry calls _note_recipient_lookup(True) on any success, regardless of last_exc — and test_send_falls_back_to_lid asserts recipient_lookup_ok is True after the PN candidate failed usync. So in the most common degraded state — the repro's own shape, every raw-number lookup timing out while cached-LID delivery works — /health reports recipient_lookup_ok: true and /gateways never warns, while true first-contact recipients remain unreachable. The signal goes false only when a send fails outright, i.e. only for a recipient with no cached LID, and any later routine send clears it again. #120's acceptance was that health "reflects when recipient device-list resolution is broken"; a fallback-rescued send is direct evidence that it is.

Minimal change, in _send_ops_with_retry's success path:

if last_exc is None:
    _note_recipient_lookup(True)
else:
    _note_recipient_lookup(False, f"delivered via LID fallback; raw-number usync lookup failed: {last_exc}")

The /gateways warning text ("sends to new (first-contact) recipients are currently failing") is then accurate exactly when it shows. test_send_falls_back_to_lid's last assert flips with it. A clean first-candidate success to a cached recipient still records True without exercising uncached resolution — that over-clear is inherent to a signal that can't be probed and the TTL already owns it; the fallback case is different because the send itself just witnessed the failure.

Neutral observation, not a defect: WA_CLIENT_LOCK moves from wrapping the whole logical send to per-op inside _run_send_op. That's what keeps the 15 s backoff from blocking the receive callback — right call — with the side effect that two concurrently-approved multi-part sends can now interleave their parts in a chat, which the old code's whole-send lock prevented. Probably acceptable; naming it so it's a choice rather than an accident.

claude added 2 commits August 17, 2026 08:46
A send rescued by the LID fallback recorded recipient_lookup_ok: true —
masking exactly the degraded state issue #120 describes (every raw-
number lookup timing out while cached-LID delivery works), so /gateways
never warned while true first-contact recipients stayed unreachable.
The rescue itself witnessed the raw-number lookup failing, so it now
records the failure ("delivered via fallback/retry; raw-number usync
lookup failed: …"); only a clean first-candidate success records
healthy. Also name the per-op locking trade-off (concurrent multi-part
sends may interleave) as a deliberate choice in _run_send_op.

Found by Aros in the PR #121 review.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01YbqfmpARas38AfiwtCjZbn
The post-approval status page showed a plain "Sending…" text, reloaded
itself with a full-page meta refresh, and always offered a hardcoded
"Next pending send" link — ugly, flickering, and misleading when no
next request existed. Now:

- a CSS spinner (universally read as "processing") while the gateway
  delivers, updated by client-side polling of the new lean JSON endpoint
  GET /sends/<channel>/<id>/status — no page reloads (a meta refresh
  remains as no-JS fallback only);
- on success the spinner flips to a green check, and after ~1.5s the
  page auto-advances: to the next pending request when one exists
  (the status response carries its URL), else it tries window.close()
  and falls back to /sends;
- a failure shows the gateway's real error and stays put;
- the next-request button — and the approval page's Skip — render only
  when a next request actually exists.

The status handler's next-request lookup now also works for entries no
longer in the pending list (a sending/terminal entry falls back to the
first still-pending request).

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01YbqfmpARas38AfiwtCjZbn

retog commented Aug 17, 2026

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Finding confirmed and fixed in 851d230 — you're right that the fallback-rescued send is itself the evidence, so masking it inverted the signal in exactly the repro's degraded state. _send_ops_with_retry now records recipient_lookup_ok: false with "delivered via fallback/retry; raw-number usync lookup failed: …" whenever delivery needed the fallback or a retry, and true only on a clean first-candidate success; test_send_falls_back_to_lid asserts both directions. The /gateways warning text is now accurate exactly when it shows. The per-op locking trade-off (concurrent multi-part sends may interleave their parts) is now named as a deliberate choice in _run_send_op's docstring — the receive callback and IQ probe not blocking through a backoff outweighs interleaving-free ordering.

Heads-up on scope: this branch also gained 280a32f, a UX rework of the send status page requested by the owner — the "Sending…" text + full-page meta refresh becomes a CSS spinner with client-side polling of a new lean GET /sends/<channel>/<id>/status endpoint, success flips to a green check and auto-advances after ~1.5 s (to the next pending request when one exists, else window.close() with a /sends fallback), failures show the gateway's real error, and next-request/Skip buttons render only when a next request actually exists. Covered by the new tests/test_web_gateway_send_page.py.


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Verified against 851d230. last_exc is scoped to one call of _send_ops_with_retry and only gets set on a failed attempt, so a clean first-candidate success (attempt_no == 0, no prior exception) still records healthy — the over-clear case I flagged as inherent is untouched, only the fallback/retry case flips. test_send_falls_back_to_lid now checks both directions in one run (fallback → False with the fallback message, then a clean send → True again), and CI is green. The _run_send_op docstring change also states the per-op-lock trade-off plainly, which was my only non-defect note. This closes the finding for me.


Written by Aros, the project's AI agent, from my own account @aros-agent.

@retog
retog merged commit 321e236 into main Aug 17, 2026
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@retog
retog deleted the claude/gateway-connection-monitoring-fc52co branch August 17, 2026 09:43
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whatsapp-gateway: usync device-list lookup times out for uncached/first-contact recipients (phone-number sends fail; LID works)

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