PsiFi takes the security of our platform and users seriously. If you discover a security vulnerability, please report it to us privately.
Email: security@psifi.app
When reporting a vulnerability, please provide:
- A clear description of the vulnerability
- Steps to reproduce the issue
- The potential impact or severity
- Any proof-of-concept code (if applicable)
- Your recommendations for remediation (optional)
- Acknowledgment: We will acknowledge receipt of your report within 48 hours
- Communication: We will keep you informed of our progress
- Credit: With your permission, we will publicly credit you for the discovery once resolved
- No Legal Action: We will not pursue legal action against security researchers who act in good faith
| Severity | Initial Response | Target Resolution |
|---|---|---|
| Critical | 24 hours | 7 days |
| High | 48 hours | 14 days |
| Medium | 5 business days | 30 days |
| Low | 10 business days | 90 days |
To qualify for responsible disclosure:
- Do not access, modify, or delete data belonging to other users
- Do not degrade the performance or availability of our services
- Do not publicly disclose the vulnerability before we have resolved it
- Do not use the vulnerability for financial gain beyond any bug bounty offered
- Do provide us reasonable time to investigate and address the issue
- PsiFi for Individuals (my.psifi.app)
- PsiFi for Business (portal.psifi.app)
- PsiFi mobile applications (iOS and Android - coming soon)
- PsiFi API endpoints
- Authentication and authorization mechanisms
- Payment and transaction processing
- User data protection
- Social engineering attacks on PsiFi employees
- Physical security of PsiFi offices
- Denial of service attacks
- Third-party services and applications
- Issues already known or previously reported
PsiFi implements the following security measures:
- End-to-end encryption for sensitive data
- Non-custodial wallet architecture
- Multi-factor authentication support
- Regular third-party security audits
- Compliance with financial regulations
- Secure key management practices
- Security Issues: security@psifi.app
- General Support: support@psifi.app
- Website: https://psifi.app