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Troubleshooting

Simon Roy edited this page Oct 5, 2022 · 2 revisions

Since we cannot test on every platform, here is some fixes for errors we've stumble upon. If none of them help or fix your issue, you can always come ask for help in our discord server.

Please, try to fix your issue yourself before asking for help.

Miscs

"Command not found" when executing grace##

If you get a similar message when executing grace [command] and you are sure that you installed Grace correctly by running pip install -e . from the project root directory, try executing the script manually by doing python bin/grace [command]

MacOS

SSL certificat verify failed

If you ran into this issue while installing ntlk or when simply running grace do those steps.

1. Open a terminal
2. Execute `sudo /Applications/Python\ 3.X/Install\ Certificates.command; exit;` (replace X by the version of Python 3 you are using)
3. Retry the command that lead to this error.