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Demand Planning and S&OP Analytics: NovaMart Ireland

Excel Power BI Status Level


Why I Built This

Transitioning into the supply chain without direct work experience meant I needed to show what I could actually do, not just the courses I had completed. So rather than waiting for a job to Teach me, I built the kind of project I would expect to work on as a junior demand planner.

NovaMart Ireland is the fictional FMCG company I created as the backdrop. I designed the dataset from scratch, chose which demand patterns to include, built and tested two different forecasting methods, measured the results honestly, and documented everything the way it would appear in a real S&OP review.

Nothing here was copied from a tutorial. Every formula, every design decision, and every insight came from working through the problem myself.


The Business Scenario

Company: NovaMart Ireland (fictional)
Sector: FMCG, Consumer Health and Household Products
Regions: Dublin, Cork, Galway
Time Period: January 2023 to December 2024
Products: 6 SKUs across 2 categories

One of the first decisions I made was to give each product a different demand personality. A project with six identical flat demand lines would be pointless to forecast. So I designed one product that is growing, one that is declining, some with strong seasonal peaks and one that is stable year-round. That variety forced the models to actually work and made the accuracy comparison between methods meaningful.

SKU Category Demand Pattern
VitaShield Vitamin C 500mg Consumer Health Strong winter peak, January and December promotions
NovaCold & Flu Relief 20pk Consumer Health Highest seasonal swing in the range, growing year on year
SleepEase Melatonin 60 tabs Consumer Health Gradually declining, needs commercial attention
FreshHome Antibacterial Spray Household Spring cleaning peak, multipack promotions in April
CleanMate Dishwasher Tabs 40pk Household Stable and predictable, pre-Christmas promotional spikes
EcoWash Laundry Liquid 2L Household Growing trend with a summer peak, June price promotion

What the Project Covers

Stage 1: Designing the Dataset

Rather than downloading a ready-made dataset, I created a 432-row synthetic sales file covering 24 months, 6 SKUs and 3 regions. I built in specific patterns deliberately so the later analysis would have something real to find. Seasonal curves, a growing SKU, a declining SKU, two promotion types, and realistic random variation were all part of the design.

Stage 2: Data Cleaning and Audit

Before any analysis, I ran a 7-point data quality audit checking row counts, unique dimensions, blank values, and negative figures. I also added calculated columns for date, revenue, and promotional flags. The audit sheet documents every check with a pass/fail result, so the data quality is transparent and verifiable.

Stage 3: Forecasting

Two methods were tested across all 216 SKU-Region-Month combinations for 2024. The primary method was FORECAST.ETS with 12-period seasonality detection. Alongside it, I ran a 3-month moving average as a simpler comparison baseline. Testing both was deliberate because you cannot claim one method is better without something to measure it against

Stage 4: Accuracy Measurement

Both models were scored using MAPE, Bias, and Forecast Accuracy percentage. MAPE tells you the average size of your errors. Bias tells you whether you are systematically over- or under-forecasting. Using both matters because a forecast can look accurate on MAPE while hiding a consistent directional problem in the bias.

Stage 5: S&OP Summary

A monthly performance report was built covering the full year variance analysis, SKU-level breakdown, and six business insights written in plain language. This is the sheet a supply chain manager would actually read in a monthly review meeting.

Stage 6: Exception Reporting

An automated exception report flags every SKU-Region-Month combination by category. Promo Spike, Forecast Miss, Over-Forecast Risk and Within Tolerance. The top 10 Exceptions are ranked by error magnitude, so attention goes to the biggest issues first.

Stage 7: Excel Dashboard

An executive dashboard with four KPI cards, a monthly trend chart, SKU performance bar chart, and regional donut chart and forecast accuracy comparison. Designed so that the key story is visible in under 30 seconds without reading a single table.

Stage 8: Power BI Dashboard

An interactive version of the same dashboard was rebuilt in Power BI with slicers, dynamic filters, and connected visuals. Built from scratch as a complete beginner to Power BI.


What the Numbers Actually Showed

ETS hit 99.3% overall accuracy and won on every single SKU. But the headline number is less interesting than what sits underneath it.

NovaCold and Flu Relief had the biggest gap between methods. ETS reached 99.6% while the 3-month moving average only managed 59.7%. That nearly 40-point difference comes down to one thing. A moving average looks backward. It reacts to demand rather than anticipating it. For a product where sales double in winter, by the time a moving average catches up, the peak is already passing.

CleanMate Dishwasher Tabs told the opposite story. The most stable product in the range. The moving average got to 97.3% accuracy, almost identical to ETS at 98.9%. When demand is flat, there is nothing to anticipate. Simplicity works just as well.

That contrast is the finding I found most useful. It does not just say ETS is better. It tells you the specific conditions where the difference matters.

Accuracy Results by SKU

SKU ETS Accuracy MA3 Accuracy
VitaShield Vitamin C 500mg 99.0% 59.6%
NovaCold & Flu Relief 20pk 99.6% 59.7%
SleepEase Melatonin 60 tabs 99.6% 83.9%
FreshHome Antibacterial Spray 99.3% 93.6%
CleanMate Dishwasher Tabs 40pk 98.9% 97.3%
EcoWash Laundry Liquid 2L 99.6% 86.5%
Overall 99.3% 80.1%

Other Findings Worth Mentioning

  • Total 2024 units sold: 36,089 across all SKUs and regions
  • Dublin accounted for 54.9% of volume, Cork 26.1% and Galway 19.0%
  • Monthly demand swung 37% between the July low of 2,620 units and the December peak of 3,595
  • SleepEase finished at 3,640 units against a portfolio average of 6,490. The decline was consistent all year and points to a product that needs a commercial decision before the next planning cycle
  • FreshHome Antibacterial Spray in April was the biggest single forecasting miss across all three regions, up to 3.8% below forecast. Demand fell faster than expected Once the spring promotion ended
  • 11 exceptions were flagged across 216 combinations. 89.4% performed within tolerance

How to Navigate the Workbook

Download NovaMart_Demand_Planning.xlsx and enable editing when Excel prompts you.

There are 9 sheets. This is the order I would suggest:

Sheet What It Shows
Dashboard Start here. Four KPIs and four charts, full picture at a glance
S&OP_Summary Month by month performance, variance analysis, and business insights
Exception_Report Every flagged case categorized and ranked by magnitude
Accuracy MAPE, Bias, and Accuracy for both methods by SKU
Forecasts All 216 ETS and MA3 forecast values for 2024
Forecast_Input The clean history table that feeds the forecast models
Raw-Data Original 432-row dataset with all calculated columns
Data_Audit 7-point quality audit confirming the data was clean
Chart_Data Supporting tables that feed the dashboard visuals

A Few Decisions Worth Explaining

On the 2% exception threshold

The standard range in most demand planning environments is 10% to 15%. At 99.3% model accuracy, a 15% threshold flags nothing. Setting it at 2% surfaces the cases that genuinely deviated from the baseline. In a live environment, you would set this based on your actual error distribution and your business tolerance for stockouts versus excess stock.

On testing two forecast methods

Picking ETS and declaring it the best method without testing anything else would have proved nothing. Running a moving average alongside it gave the comparison a point of reference. The results were more interesting than expected because the gap between methods was not uniform across all products. That finding is only visible if you test both.

On designing the dataset with difficult patterns

Six products with identical flat demand would have produced a near-perfect forecast and told you nothing useful. The deliberate messiness in this dataset, a declining product, a growing product, different promotions, different seasonal shapes, was the whole point. Real FMCG portfolios look like this, and learning to handle that variety was the goal.


Dashboard Preview

Excel Dashboard

Dashboard

Forecast Accuracy Summary

Accuracy Summary

S&OP Summary

S&OP Summary

Exception Report

Exception Report

Skills Covered in This Project

Excel: FORECAST.ETS, SUMIFS, AVERAGEIFS, INDEX MATCH, SUMPRODUCT, IFERROR, conditional formatting, data validation, dashboard design, S&OP reporting

Power BI: data connection from Excel, DAX measures, interactive visuals, slicers, report formatting, and theming

Demand Planning: baseline forecasting, MAPE, and Bias measurement, S&OP process, exception reporting, promotional demand analysis

Data Work: synthetic dataset design, data cleaning, audit framework, variance analysis, translating numbers into business language


About Me

Based in Ireland and transitioning into the supply chain. This project exists because I wanted something concrete to bring to interviews rather than a list of courses on a CV.

Looking for junior roles in demand planning, supply chain analysis or operations analytics, with particular interest in pharma, medtech, or FMCG.

[www.linkedin.com/in/anthoniaikhaduwor]

About

End-to-end demand planning and S&OP analytics project built in Excel and Power BI — forecasting, accuracy measurement, exception reporting and executive dashboard for a fictional Irish FMCG company.

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