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Login: Empty screen #450

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JuliaFreitagBGSt opened this issue Dec 30, 2024 · 2 comments
Open

Login: Empty screen #450

JuliaFreitagBGSt opened this issue Dec 30, 2024 · 2 comments
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Lead:verdigado For this user story / issue, verdigado has the lead. single case Issue couldn't be reproduced and is a single case - postponed to next release Type:Bug Something isn't working
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@JuliaFreitagBGSt
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After pressing Login only a gray screen appears. (Screenshot)
Workaround bottom right on the three dots -> Open in Fennec -> Reload -> Confirm popup that you want to open the link in another app. The user was already logged in in the browser, so he was there immediately after the reload. Maybe it has something to do with the fact that he uses Fennec/Firefox instead of Chrome or similar.

Device used: ONEPLUS A5010 (5T), Android, Version 14

Screenshot_20241229_172613_Fennec

Could someone check and reproduce this?

@JuliaFreitagBGSt JuliaFreitagBGSt added the Type:Bug Something isn't working label Dec 30, 2024
@JuliaFreitagBGSt JuliaFreitagBGSt added this to the Release 0* milestone Dec 30, 2024
@JuliaFreitagBGSt JuliaFreitagBGSt modified the milestones: Release 0*, Release 1 Jan 7, 2025
@steffenkleinle steffenkleinle added the Lead:verdigado For this user story / issue, verdigado has the lead. label Jan 24, 2025
@steffenkleinle
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I think I actually could reproduce this at some point on my device. A workaround is to press the three dots in the bottom right, hit open in firefox/fennce and reload the whole page. That should trigger the open in app to redirect to the grüne app.

Not sure if there is an easy fix for this though.

@JuliaFreitagBGSt
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I a going to mark this as a single case, contact the user and postpone this Issue to Release 2 for now @steffenkleinle fyi

@JuliaFreitagBGSt JuliaFreitagBGSt added the single case Issue couldn't be reproduced and is a single case - postponed to next release label Jan 24, 2025
@JuliaFreitagBGSt JuliaFreitagBGSt modified the milestones: Release 1, Release 2 Jan 24, 2025
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Labels
Lead:verdigado For this user story / issue, verdigado has the lead. single case Issue couldn't be reproduced and is a single case - postponed to next release Type:Bug Something isn't working
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