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Sameer Naik
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Merge pull request #102 from triggermesh/zd-event-update
Update Zendesk Source Docs to Include an Event Sample.
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docs/sources/zendesk.md

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@@ -62,13 +62,95 @@ of the TriggerMesh Zendesk event source as soon as a corresponding action happen
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## Event Types
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The Zendesk event source emits events of the following type:
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### `com.zendesk.ticket.created`
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When a new ticket is created in Zendesk a registred source will emit an event of type `com.zendesk.ticket.created`. An example event of this type can be found below.
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```
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☁️ cloudevents.Event
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Validation: valid
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Context Attributes,
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specversion: 1.0
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type: com.zendesk.ticket.created
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source: triggermesh.zendesk.com/zdevntsrc
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id: aeb9d9c9-89a9-468f-b157-015160c03454
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time: 2021-01-29T15:10:08.500296727Z
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datacontenttype: application/json
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Extensions,
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knativearrivaltime: 2021-01-29T15:10:08.522619069Z
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Data,
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{
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"current_user": {
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"details": "",
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"email": "[email protected]",
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"external_id": "",
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"first_name": "Demo",
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"language": "English",
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"name": "Demo",
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"notes": "",
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"organization": {
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"details": "",
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"name": "",
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"notes": ""
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},
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"phone": ""
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},
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"satisfaction": {
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"current_comment": "",
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"current_rating": ""
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},
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"ticket": {
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"account": "TriggerMesh",
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"assignee": {
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"email": "[email protected]",
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"first_name": "Triggermesh",
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"last_name": "Developer",
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"name": "Triggermesh Developer"
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},
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"brand_name": "TriggerMesh",
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"cc_names": "",
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"ccs": "[]",
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"current_holiday_name": "Liquid error: internal",
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"description": "----------------------------------------------\n\nDemo, Jan 29, 2021, 11:10\n\nhello world",
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"due_date": "",
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"external_id": "",
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"group_name": "Support",
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"id": 343,
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"organization": {
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"details": "",
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"external_id": "",
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"name": "",
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"notes": ""
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},
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"priority": "",
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"requester": {
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"details": "",
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"email": "[email protected]",
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"external_id": "",
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"field": "",
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"first_name": "Demo",
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"language": "English",
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"last_name": "Demo",
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"name": "Demo",
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"phone": ""
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},
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"status": "Open",
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"tags": "oracle",
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"ticket_field_id": "",
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"ticket_field_option_title_id": "",
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"ticket_type": "Ticket",
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"title": "hello world",
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"url": "triggermesh.zendesk.com/agent/tickets/343",
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"via": "Web Form"
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}
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}
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```
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* `com.zendesk.ticket.created`
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[zd-token]: https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token-
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[zd-target]: https://support.zendesk.com/hc/en-us/articles/203662136-Notifying-external-targets
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[zd-trigger]: https://support.zendesk.com/hc/en-us/articles/203662226-Triggers-resources
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[zd-subdom]: https://support.zendesk.com/hc/en-us/articles/221682747-Where-can-I-find-my-Zendesk-subdomain-
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[tm-secret]: ../guides/secrets.md
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