Device Info
- Device Name : Alienware m15 R7 AMD
- CPU Name: AMD Ryzen 9 6900HX with Radeon Graphics
- Kernel version: Linux 7.0.3-arch1-2
- OS: EndeavourOS
Describe the bug
Device not found.
Error
2026-05-03 14:41:19.336 ( 0.030s) [ 41F1B300] AcpiUtils.cpp:76 ERR| Device not found: Alienware m15 R7 AMD
2026-05-03 14:41:19.336 ( 0.030s) [ 41F1B300] AcpiUtils.cpp:232 ERR| Device Found is currently not supported, please run "awcc test-modes --test-mode" and send the output to the developer
2026-05-03 14:41:19.336 ( 0.030s) [ 41F1B300] AcpiUtils.cpp:129 ERR| Device resolution failed
Resources:
- Output of
awcc test-modes --test-mode
2026-05-03 14:42:17.651 ( 0.012s) [ 8303300] AcpiUtils.cpp:148 WARN| Running in test mode - continuing despite device resolution failure
Device Name: Alienware m15 R7 AMD
Testing thermal modes...
0xa0 -> 0x0 (Balanced)
0xa1 -> 0x0 (Performance)
0xa2 -> -0x1 (Cool)
0xa3 -> 0x0 (Quiet)
0xa4 -> 0x0 (Full Speed)
0xa5 -> 0x0 (Battery Saver)
0xa6 -> -0x1 (Unknown)
0xa7 -> -0x1 (Unknown)
0xa8 -> -0x1 (Unknown)
0xa9 -> -0x1 (Unknown)
0xaa -> -0x1 (Unknown)
0xab -> 0x0 (G-Mode)
Generated thermal modes bitmap for database.json:
"thermalModes": "11101111"
Reverting to balanced.
2026-05-03 14:42:18.232 ( 0.593s) [ 8303300] Thermals.cpp:30 WARN| Current thermal mode is already set to: Balanced
- Output of
systemctl status awccd.service
● awccd.service - Alienware Command Centre Daemon
Loaded: loaded (/etc/systemd/system/awccd.service; enabled; preset: disabled)
Active: active (running) since Sun 2026-05-03 15:29:29 +06; 3min 7s ago
Invocation: b8335c77e2614fe8b8f5dfd6a5ecde9d
Docs: https://github.com/tr1xem/AWCC
Main PID: 1107 (awcc)
Tasks: 3 (limit: 37399)
Memory: 7.9M (peak: 12.2M)
CPU: 688ms
CGroup: /system.slice/awccd.service
└─1107 /usr/bin/awcc -d -v
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3274]: root: Executing command [USER=root] [TTY=unknown] [CWD=/] [COMMAND=/usr/bin/sh -c echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0xa2,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call]
May 03 15:32:15 slymuzzle-alienwarem15r7amd awcc[1107]: 2026-05-03 15:32:15.403 ( 165.722s) [ 528DE300] Daemon.cpp:226 INFO| Executing command: pkexec sh -c 'echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0xa4,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call'
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3279]: pam_unix(polkit-1:session): session opened for user root(uid=0) by (uid=0)
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3279]: root: Executing command [USER=root] [TTY=unknown] [CWD=/] [COMMAND=/usr/bin/sh -c echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0xa4,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call]
May 03 15:32:15 slymuzzle-alienwarem15r7amd awcc[1107]: 2026-05-03 15:32:15.427 ( 165.746s) [ 528DE300] Daemon.cpp:226 INFO| Executing command: pkexec sh -c 'echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0xab,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call'
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3283]: pam_unix(polkit-1:session): session opened for user root(uid=0) by (uid=0)
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3283]: root: Executing command [USER=root] [TTY=unknown] [CWD=/] [COMMAND=/usr/bin/sh -c echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0xab,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call]
May 03 15:32:15 slymuzzle-alienwarem15r7amd awcc[1107]: 2026-05-03 15:32:15.453 ( 165.772s) [ 528DE300] Daemon.cpp:226 INFO| Executing command: pkexec sh -c 'echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0x0,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call'
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3289]: pam_unix(polkit-1:session): session opened for user root(uid=0) by (uid=0)
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3289]: root: Executing command [USER=root] [TTY=unknown] [CWD=/] [COMMAND=/usr/bin/sh -c echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0x0,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call]
- Output of
lsmod | grep -E 'alienware_wmi|acpi_call'
alienware_wmi 45056 0
platform_profile 20480 1 alienware_wmi
wmi 40960 8 video,nvidia_wmi_ec_backlight,alienware_wmi,dell_wmi,wmi_bmof,dell_smm_hwmon,dell_smbios,dell_wmi_descriptor
acpi_call 20480 0
- Attach the acpi-dump here.
acpi.dump.gz
Additional context
Add any other context about the problem here.
Device Info
Describe the bug
Device not found.
Error
Resources:
awcc test-modes --test-modesystemctl status awccd.servicelsmod | grep -E 'alienware_wmi|acpi_call'acpi.dump.gz
Additional context
Add any other context about the problem here.