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[BUG] Alienware m15 R7 AMD #141

@slymuzzle

Description

@slymuzzle

Device Info

  • Device Name : Alienware m15 R7 AMD
  • CPU Name: AMD Ryzen 9 6900HX with Radeon Graphics
  • Kernel version: Linux 7.0.3-arch1-2
  • OS: EndeavourOS

Describe the bug
Device not found.

Error

2026-05-03 14:41:19.336 (   0.030s) [        41F1B300]          AcpiUtils.cpp:76     ERR| Device not found: Alienware m15 R7 AMD
2026-05-03 14:41:19.336 (   0.030s) [        41F1B300]          AcpiUtils.cpp:232    ERR| Device Found is currently not supported, please run "awcc test-modes --test-mode" and send the output to the developer
2026-05-03 14:41:19.336 (   0.030s) [        41F1B300]          AcpiUtils.cpp:129    ERR| Device resolution failed

Resources:

  • Output of awcc test-modes --test-mode
2026-05-03 14:42:17.651 (   0.012s) [         8303300]          AcpiUtils.cpp:148   WARN| Running in test mode - continuing despite device resolution failure
Device Name: Alienware m15 R7 AMD
Testing thermal modes...

0xa0 -> 0x0 (Balanced)
0xa1 -> 0x0 (Performance)
0xa2 -> -0x1 (Cool)
0xa3 -> 0x0 (Quiet)
0xa4 -> 0x0 (Full Speed)
0xa5 -> 0x0 (Battery Saver)
0xa6 -> -0x1 (Unknown)
0xa7 -> -0x1 (Unknown)
0xa8 -> -0x1 (Unknown)
0xa9 -> -0x1 (Unknown)
0xaa -> -0x1 (Unknown)
0xab -> 0x0 (G-Mode)

Generated thermal modes bitmap for database.json:
"thermalModes": "11101111"

Reverting to balanced.
2026-05-03 14:42:18.232 (   0.593s) [         8303300]           Thermals.cpp:30    WARN| Current thermal mode is already set to: Balanced
  • Output of systemctl status awccd.service
● awccd.service - Alienware Command Centre Daemon
     Loaded: loaded (/etc/systemd/system/awccd.service; enabled; preset: disabled)
     Active: active (running) since Sun 2026-05-03 15:29:29 +06; 3min 7s ago
 Invocation: b8335c77e2614fe8b8f5dfd6a5ecde9d
       Docs: https://github.com/tr1xem/AWCC
   Main PID: 1107 (awcc)
      Tasks: 3 (limit: 37399)
     Memory: 7.9M (peak: 12.2M)
        CPU: 688ms
     CGroup: /system.slice/awccd.service
             └─1107 /usr/bin/awcc -d -v

May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3274]: root: Executing command [USER=root] [TTY=unknown] [CWD=/] [COMMAND=/usr/bin/sh -c echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0xa2,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call]
May 03 15:32:15 slymuzzle-alienwarem15r7amd awcc[1107]: 2026-05-03 15:32:15.403 ( 165.722s) [        528DE300]             Daemon.cpp:226   INFO| Executing command: pkexec sh -c 'echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0xa4,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call'
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3279]: pam_unix(polkit-1:session): session opened for user root(uid=0) by (uid=0)
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3279]: root: Executing command [USER=root] [TTY=unknown] [CWD=/] [COMMAND=/usr/bin/sh -c echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0xa4,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call]
May 03 15:32:15 slymuzzle-alienwarem15r7amd awcc[1107]: 2026-05-03 15:32:15.427 ( 165.746s) [        528DE300]             Daemon.cpp:226   INFO| Executing command: pkexec sh -c 'echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0xab,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call'
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3283]: pam_unix(polkit-1:session): session opened for user root(uid=0) by (uid=0)
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3283]: root: Executing command [USER=root] [TTY=unknown] [CWD=/] [COMMAND=/usr/bin/sh -c echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0xab,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call]
May 03 15:32:15 slymuzzle-alienwarem15r7amd awcc[1107]: 2026-05-03 15:32:15.453 ( 165.772s) [        528DE300]             Daemon.cpp:226   INFO| Executing command: pkexec sh -c 'echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0x0,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call'
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3289]: pam_unix(polkit-1:session): session opened for user root(uid=0) by (uid=0)
May 03 15:32:15 slymuzzle-alienwarem15r7amd pkexec[3289]: root: Executing command [USER=root] [TTY=unknown] [CWD=/] [COMMAND=/usr/bin/sh -c echo "\_SB.AMW3.WMAX 0 0x15 {0x1,0x0,0x0,0x00}" > /proc/acpi/call && cat /proc/acpi/call]
  • Output of lsmod | grep -E 'alienware_wmi|acpi_call'
alienware_wmi          45056  0
platform_profile       20480  1 alienware_wmi
wmi                    40960  8 video,nvidia_wmi_ec_backlight,alienware_wmi,dell_wmi,wmi_bmof,dell_smm_hwmon,dell_smbios,dell_wmi_descriptor
acpi_call              20480  0
  • Attach the acpi-dump here.

acpi.dump.gz

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