Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

export errors on Windows/sluggish performance #2315

Closed
retorquere opened this issue Nov 20, 2022 · 22 comments
Closed

export errors on Windows/sluggish performance #2315

retorquere opened this issue Nov 20, 2022 · 22 comments
Labels

Comments

@retorquere
Copy link
Owner

retorquere commented Nov 20, 2022

.

@retorquere
Copy link
Owner Author

retorquere commented Mar 28, 2023 via email

@devon-research
Copy link

devon-research commented Mar 28, 2023 via email

@retorquere
Copy link
Owner Author

retorquere commented Mar 28, 2023

That means the translators were not cleaned up when you un-installed bbt (which would be a bug), or you are non-zotero-cloud-syncing the zotero profile and they came over from another PC.

@devon-research
Copy link

devon-research commented Mar 28, 2023 via email

@retorquere
Copy link
Owner Author

That's good news for me because if plugins disappear without user involvement that would be a zotero bug rather than a BBT bug 😏

@devon-research
Copy link

devon-research commented Mar 28, 2023 via email

@retorquere
Copy link
Owner Author

No, a reset of your translators from the zotero prefs and a restart will reinstall the bbt translators and you should be good to go.

@devon-research
Copy link

devon-research commented Mar 29, 2023 via email

@retorquere
Copy link
Owner Author

Select “Reset Translators” from the Advanced pane of the Zotero preferences.

@devon-research
Copy link

devon-research commented Mar 29, 2023 via email

@jingjieyeo
Copy link

Select “Reset Translators” from the Advanced pane of the Zotero preferences.

I had the same issue (Zotero 7.0.0-beta.16+1766f8bb5 and BBT Jul 3rd release) so I tried your suggestion to reset translators. But now export collections does not even show BBT even though I removed and re-installed the BBT add-on. Any ideas what the issue is? Should I re-install Zotero entirely?

@retorquere retorquere changed the title PSA: if you are getting export errors on Windows, disable the cache. PSA: if you are getting export errors on Windows, disable the cache (or install Zotero 7 beta). Oct 11, 2023
@retorquere
Copy link
Owner Author

Select “Reset Translators” from the Advanced pane of the Zotero preferences.

I had the same issue (Zotero 7.0.0-beta.16+1766f8bb5 and BBT Jul 3rd release) so I tried your suggestion to reset translators. But now export collections does not even show BBT even though I removed and re-installed the BBT add-on. Any ideas what the issue is? Should I re-install Zotero entirely?

Versions before the drop on #2829 do not work at all on b70+. Reinstalling Zotero won't fix that unless you're downgrading. But the fix on #2829 should make that irrelevant, I'm going to make a new release out of that right now.

@retorquere
Copy link
Owner Author

I have scheduled the work to address this for next week.

@chanlists
Copy link

Hi there,

I still cannot export my library on windows using zotero 6.0.36 and the latest BBT version. The message I get is "Ein Fehler ist aufgetreten bei dem Versuch, die ausgewählte Datei zu exportieren." ("An error occurred while attempting to export the selected file."). The export of the same library completes without issues and produces a 3.5MB bibtex file under linux. For the export, none of the checkboxes are checked. When I try zotero 7 beta 64 bit under windows, the export is just stuck forever. What else can I do here? Thanks and best wishes,

Christian

@retorquere
Copy link
Owner Author

With Zotero 7 beta, you can open a new issue, and send a debug log.

Copy link

github-actions bot commented Jun 8, 2024

🤖 this is your friendly neighborhood build bot announcing test build 6.7.203.2315.6419 ("wait for citation keys after import")

This update may name other issues, but the build just dropped here is for you; it just means problems already fixed in other issues have been folded into the work we are doing here. Install in Zotero by downloading test build 6.7.203.2315.6419, opening the Zotero "Tools" menu, selecting "Add-ons", open the gear menu in the top right, and select "Install Add-on From File...".

@retorquere
Copy link
Owner Author

This implements the first of the two caches. This should use less memory and be faster (after the cache fills). Working on the 2nd cache.

This was referenced Jun 17, 2024
Copy link

github-actions bot commented Jul 9, 2024

🤖 this is your friendly neighborhood build bot announcing test build 6.7.211.2315.6506 ("fix whopper")

This update may name other issues, but the build just dropped here is for you; it just means problems already fixed in other issues have been folded into the work we are doing here. Install in Zotero by downloading test build 6.7.211.2315.6506, opening the Zotero "Tools" menu, selecting "Add-ons", open the gear menu in the top right, and select "Install Add-on From File...".

@retorquere retorquere changed the title PSA: if you are getting export errors on Windows, disable the cache (or install Zotero 7 beta). If you are getting export errors on Windows, try the latest build dropped here (and/or install Zotero 7 beta). Jul 9, 2024
Repository owner deleted a comment from github-actions bot Jul 9, 2024
@retorquere
Copy link
Owner Author

Make sure to have background export on.

Copy link

🤖 this is your friendly neighborhood build bot announcing test build 6.7.214.2315.6592 ("upgrades")

This update may name other issues, but the build just dropped here is for you; it just means problems already fixed in other issues have been folded into the work we are doing here. Install in Zotero by downloading test build 6.7.214.2315.6592, opening the Zotero "Tools" menu, selecting "Add-ons", open the gear menu in the top right, and select "Install Add-on From File...".

@retorquere
Copy link
Owner Author

All cache upgrades have been finished in this build. I'd appreciate it if someone that previously had problems on Windows could test, but this is going into the next release.

@retorquere retorquere changed the title If you are getting export errors on Windows, try the latest build dropped here (and/or install Zotero 7 beta). export errors on Windows/sluggish performance Jul 28, 2024
Copy link

🤖 this is your friendly neighborhood build bot announcing test build 6.7.214.2315.6618 ("much prettier")

This update may name other issues, but the build just dropped here is for you; it just means problems already fixed in other issues have been folded into the work we are doing here. Install in Zotero by downloading test build 6.7.214.2315.6618, opening the Zotero "Tools" menu, selecting "Add-ons", open the gear menu in the top right, and select "Install Add-on From File...".

@retorquere retorquere unpinned this issue Aug 12, 2024
@github-actions github-actions bot locked as resolved and limited conversation to collaborators Sep 11, 2024
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
Projects
None yet
Development

No branches or pull requests

4 participants