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Nothing happens when clicking the submit button in step 9 #1
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@Moulhim, I Just ran through this and I submit two .txt files to the page in step 9 and it shows a submitted successfully screen and I can proceed. I will need more information to be able to reproduce. |
@eric Schabell: When I submit the documents no conformation page is shown to<mailto:[email protected]> me. But in the upper process steps indicator it jumps to the status Confirm.
[cid:e32ea5fe-8a62-4de8-8454-2ca0588de1f8]
So I proceed the demo steps 10, 11 and 12. In step 12 you have to login with the KYC Analyst credentials. So far so good but after login I do not see the new client record.
No record is shown which means I am not able to click on "Review".
[cid:e9cde5be-0c4e-4923-a43e-ecb2f264737a]
I hope this explanation helps to understand the issue I raised.
Much thanks in advance for your help.
Kind regards,
Moulhim Achahboune
…________________________________
Van: Eric D. Schabell <[email protected]>
Verzonden: dinsdag 23 januari 2018 21:12
Aan: redhatdemocentral/rhcs-client-onboarding-demo
CC: Moulhim Achahboune | HCS-Company; Mention
Onderwerp: Re: [redhatdemocentral/rhcs-client-onboarding-demo] Nothing happens when clicking the submit button in step 9 (#1)
@Moulhim<https://github.com/moulhim>, I Just ran through this and I submit two .txt files to the page in step 9 and it shows a submitted successfully screen and I can proceed. I will need more information to be able to reproduce.
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Dug into this with some of my Red Hat contacts, seems they have adjusted this step and it's now fully automated, so the follow-on actions in step 10 are no longer needed. An updated documentation / demo script PDF is in the work. Will update it in the project as soon as it's available. |
Ah right that explains. I very much appreciate your effort.
Kind regards,
Moulhim Achahboune
…________________________________
Van: Eric D. Schabell <[email protected]>
Verzonden: vrijdag 26 januari 2018 17:16:07
Aan: redhatdemocentral/rhcs-client-onboarding-demo
CC: Moulhim Achahboune | HCS-Company; Mention
Onderwerp: Re: [redhatdemocentral/rhcs-client-onboarding-demo] Nothing happens when clicking the submit button in step 9 (#1)
Dug into this with some of my Red Hat contacts, seems they have adjusted this step and it's now fully automated, so the follow-on actions in step 10 are no longer needed. An updated documentation / demo script PDF is in the work. Will update it in the project as soon as it's available.
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Found it hard to understand with no errors reported in the logs.... go figure! |
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I am experiencing a problem at step 9. After uploading 2 documents nothing happens after the submit button. The confirmation page does not appear. There is no possibility to proceed further because no records can be seen after login with KYC credentials (step 12 and 13).
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