Summary (Product Owner)

I have ingested 4 MP4 videos to figgy in individual ephemera folders. These 4 videos view fine for @tpendragon in chrome. they do not view/play/move at all in firefox (and timer stays at 0:00/0:00 for all videos) or Safari. All viewers should be able to work for these videos and the external stakeholders leading this grant-funded project.

Figgy Project Affected: https://figgy.princeton.edu/catalog/a18c497a-6df1-470d-abd7-69488d1e7aad
all the videos are in the box, at the bottom of this page: https://figgy.princeton.edu/catalog/0f912488-fa96-406f-9239-2d67fccddb02

@hackartisan tested other videos she located via figgy faceting and they play fine in firefox.

These also don't go into the "file type > video" facet for some reason

User Story (Product Owner, when applicable)

As a [persona], I want to [describe intent], so that [explain the big problem you are trying to solve and its benefit]

Impact (Product Owner)

Please include hard deadlines, if the exhibit is part of an event, the issue is stopping work, etc.

Priority recommendation (Product Owner)

• asap
• within the next 3 weeks
• PO will prioritize: Sudden Priority can wait until January 2025 workcycles.

Sudden Priority Justification (Product Owner)

Required if "asap" or "within the next 3 weeks" is checked. Add "Sudden Priority" and "dls-work-cycle" labels
This can wait until January 2025 workcycles

Implementation Notes

To be filled out by DLS.

Acceptance Criteria

• The videos play in firefox, safari, and chrome
• either these are faceted as "file type > video" or there's a separate ticket about that

First Step

• look at the network pane and console when playing the videos - there are errors to look at