diff --git a/.env b/.env
index 7637cb7..ebf7f39 100644
--- a/.env
+++ b/.env
@@ -1,13 +1,13 @@
-RAILS_HOST_NAME=scibot.test
+RAILS_HOST_NAME=localhost:3000
 BASE_URL=https://${RAILS_HOST_NAME}
-DATABASE_URL="postgres://${DATABASE_USER}:${DATABASE_PASSWORD}@${DATABASE_HOST}/${DATABASE_NAME}?pool=30"
+DATABASE_HOST=db
 DATABASE_NAME=scibot
 DATABASE_PASSWORD=testing123
 DATABASE_USER=postgres
-DATABASE_HOST=db
-RAILS_ENV=development
-RAILS_SECRET_TOKEN=
-SLACK_CLIENT_ID=
-SLACK_CLIENT_SECRET=
-SLACK_OAUTH_SCOPE=
-SLACK_SIGNING_SECRET=
+DATABASE_URL="postgres://${DATABASE_USER}:${DATABASE_PASSWORD}@${DATABASE_HOST}/${DATABASE_NAME}?pool=30"
+RAILS_SECRET_TOKEN=CHANGEME
+SLACK_CLIENT_ID=CHANGEME
+SLACK_CLIENT_SECRET=CHANGEME
+SLACK_SIGNING_SECRET=CHANGEME
+SLACK_OAUTH_SCOPE=users:read,channels:read,groups:read,chat:write,commands,incoming-webhook
+GITHUB_REPOSITORY=scientist-softserv/dev-ops
\ No newline at end of file
diff --git a/bot/actions.rb b/bot/actions.rb
index 261ae50..25bf2b3 100644
--- a/bot/actions.rb
+++ b/bot/actions.rb
@@ -1,3 +1,4 @@
 require_relative 'actions/default'
 require_relative 'actions/quiz'
 require_relative 'actions/modal'
+require_relative 'actions/ticket'
\ No newline at end of file
diff --git a/bot/actions/ticket.rb b/bot/actions/ticket.rb
new file mode 100644
index 0000000..3e5d683
--- /dev/null
+++ b/bot/actions/ticket.rb
@@ -0,0 +1,26 @@
+SlackRubyBotServer::Events.configure do |config|
+  config.on :action, 'block_actions' do |action|
+    payload = action[:payload]
+    action_id = payload["actions"][0]["action_id"]
+    channel_id = payload["channel"]["id"]
+    team_id = payload["team"]["id"]
+    user_id = payload["user"]["id"]
+    action.logger.info "Action #{action_id} has been processed in channel #{channel_id}"
+    team = Team.find_by(team_id: team_id)
+    slack_client = Slack::Web::Client.new(token: team.token)
+
+    case action_id
+    when 'create_issue'
+      # Handle the create issue action for /ticket
+      issue_title = payload["state"]["values"]["ticket_title"]["value"]
+      issue_description = payload["state"]["values"]["ticket_description"]["value"]
+
+      # scibot channel id for now
+      channel_id = 'C065NSAGFAM'
+      # Go to scibot channel and put the payload there.
+      slack_client.chat_postMessage(channel: channel_id, text: "Issue title: #{issue_title}\nIssue description: #{issue_description}")
+    end
+
+    nil
+  end
+end
\ No newline at end of file
diff --git a/bot/slash_commands.rb b/bot/slash_commands.rb
index 222ed28..72b3319 100644
--- a/bot/slash_commands.rb
+++ b/bot/slash_commands.rb
@@ -2,3 +2,4 @@
 require_relative 'slash_commands/ping'
 require_relative 'slash_commands/quiz'
 require_relative 'slash_commands/modal'
+require_relative 'slash_commands/ticket'
\ No newline at end of file
diff --git a/bot/slash_commands/ticket.rb b/bot/slash_commands/ticket.rb
new file mode 100644
index 0000000..c71eba6
--- /dev/null
+++ b/bot/slash_commands/ticket.rb
@@ -0,0 +1,76 @@
+def ticket_message(channel_id)
+  {
+    channel: channel_id,
+    "blocks": [
+      {
+        "type": "section",
+        "text": {
+          "type": "plain_text",
+          "text": "Please enter the title of the issue:",
+          "emoji": true
+        }
+      },
+      {
+        "type": "input",
+        "element": {
+          "type": "plain_text_input",
+          "action_id": "ticket_title"
+        },
+        "label": {
+          "type": "plain_text",
+          "text": "Title",
+          "emoji": true
+        }
+      },
+      {
+        "type": "section",
+        "text": {
+          "type": "plain_text",
+          "text": "Please enter the description of the issue:",
+          "emoji": true
+        }
+      },
+      {
+        "type": "input",
+        "element": {
+          "type": "plain_text_input",
+          "multiline": true,
+          "action_id": "ticket_description"
+        },
+        "label": {
+          "type": "plain_text",
+          "text": "Description",
+          "emoji": true
+        }
+      },
+      {
+        "type": "actions",
+        "elements": [
+          {
+            "type": "button",
+            "text": {
+              "type": "plain_text",
+              "text": "Create Issue",
+              "emoji": true
+            },
+            "value": "create_issue",
+            "action_id": "create_issue"
+          }
+        ]
+      }
+    ]
+  }
+end
+
+SlackRubyBotServer::Events.configure do |config|
+  config.on :command, '/ticket' do |command|
+    p command
+    team_id = command[:team_id]
+    channel_id = command[:channel_id]
+    command.logger.info "Someone started a ticket creation in channel #{channel_id}."
+    team = Team.find_by(team_id: team_id)
+    slack_client = Slack::Web::Client.new(token: team.token)
+    slack_client.chat_postMessage(ticket_message(channel_id))
+    nil
+  end
+end
diff --git a/db/seed.rb b/db/seed.rb
deleted file mode 100644
index 578c0b5..0000000
--- a/db/seed.rb
+++ /dev/null
@@ -1,27 +0,0 @@
-Group.find_or_create_by(name: 'devops') do |group|
-  group.description = "SoftServ DevOps Team"
-end
-
-Group.find_or_create_by(name: 'gcsupport') do |group|
-  group.description = "Glass Canvas Support Team"
-end
-
-Group.find_or_create_by(name: 'gcdev') do |group|
-  group.description = "Glass Canvas Dev Team"
-end
-
-Member.find_or_create_by(handle: 'rob') do |member|
-  member.name = "Rob Kaufman"
-  member.group = Group.find_by(name: 'devops')
-  member.member_id = "U0E347KGF"
-end
-
-Member.find_or_create_by(handle: 'crystal') do |member|
-  member.name = "Crystal Richardson"
-  member.group = Group.find_by(name: 'devops')
-end
-
-Member.find_or_create_by(handle: 'stefan') do |member|
-  member.name = "Stefan"
-  member.group = Group.find_by(name: 'gcdev')
-end
diff --git a/db/seeds.rb b/db/seeds.rb
index 578c0b5..5450474 100644
--- a/db/seeds.rb
+++ b/db/seeds.rb
@@ -1,27 +1,11 @@
-Group.find_or_create_by(name: 'devops') do |group|
-  group.description = "SoftServ DevOps Team"
-end
-
-Group.find_or_create_by(name: 'gcsupport') do |group|
-  group.description = "Glass Canvas Support Team"
-end
-
-Group.find_or_create_by(name: 'gcdev') do |group|
-  group.description = "Glass Canvas Dev Team"
-end
+# frozen_string_literal: true
 
-Member.find_or_create_by(handle: 'rob') do |member|
-  member.name = "Rob Kaufman"
-  member.group = Group.find_by(name: 'devops')
-  member.member_id = "U0E347KGF"
+Group.find_or_create_by(name: 'devops') do |group|
+  group.description = 'SoftServ DevOps Team'
 end
 
-Member.find_or_create_by(handle: 'crystal') do |member|
-  member.name = "Crystal Richardson"
+Member.find_or_create_by(member_id: 'U02QC5MTU8N') do |member|
+  member.handle = 'april'
+  member.name = 'April Rieger'
   member.group = Group.find_by(name: 'devops')
 end
-
-Member.find_or_create_by(handle: 'stefan') do |member|
-  member.name = "Stefan"
-  member.group = Group.find_by(name: 'gcdev')
-end