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<!doctype html><html><head><meta name="viewport" content="width=device-width, initial-scale=1"/><title>Audience Survey – Who uses Our World in Data, and for what purpose? - Our World in Data</title><meta name="description" content="Millions of people use Our World in Data every month. We looked at survey responses to understand who uses our work, and what for."/><link rel="canonical" href="https://ourworldindata.org/audience-survey-results"/><link rel="alternate" type="application/atom+xml" href="/atom.xml"/><link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png"/><meta property="fb:app_id" content="1149943818390250"/><meta property="og:url" content="https://ourworldindata.org/audience-survey-results"/><meta property="og:title" content="Audience Survey – Who uses Our World in Data, and for what purpose?"/><meta property="og:description" content="Millions of people use Our World in Data every month. We looked at survey responses to understand who uses our work, and what for."/><meta property="og:image" content="https://ourworldindata.org/app/uploads/2020/09/Audience-survey-results-1-768x402.png"/><meta property="og:site_name" content="Our World in Data"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:site" content="@OurWorldInData"/><meta name="twitter:creator" content="@OurWorldInData"/><meta name="twitter:title" content="Audience Survey – Who uses Our World in Data, and for what purpose?"/><meta name="twitter:description" content="Millions of people use Our World in Data every month. We looked at survey responses to understand who uses our work, and what for."/><meta name="twitter:image" content="https://ourworldindata.org/app/uploads/2020/09/Audience-survey-results-1-768x402.png"/><link href="https://fonts.googleapis.com/css?family=Lato:300,400,400i,700,700i|Playfair+Display:400,700&display=swap" rel="stylesheet"/><link rel="stylesheet" href="https://ourworldindata.org/assets/commons.css"/><link rel="stylesheet" href="https://ourworldindata.org/assets/owid.css"/></head><body class=""><header class="site-header"><div class="wrapper site-navigation-bar"><div class="site-logo"><a href="/">Our World<br/> in Data</a></div><nav class="site-navigation"><div class="topics-button-wrapper"><a href="/#entries" class="topics-button"><div class="label">Articles <br/><strong>by topic</strong></div><div class="icon"><svg width="12" height="6"><path d="M0,0 L12,0 L6,6 Z" fill="currentColor"></path></svg></div></a></div><div><div class="site-primary-navigation"><form 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256C448 273.7 433.7 288 416 288H32C14.33 288 0 273.7 0 256zM416 448H32C14.33 448 0 433.7 0 416C0 398.3 14.33 384 32 384H416C433.7 384 448 398.3 448 416C448 433.7 433.7 448 416 448z"></path></svg></button></div></div></header><div class="alert-banner"><div class="content"><div class="text"><strong>COVID-19 vaccinations, cases, excess mortality, and much more</strong></div><a href="/coronavirus#explore-the-global-situation" data-track-note="covid-banner-click">Explore our COVID-19 data</a></div></div><main><article class="page no-sidebar thin-banner"><div class="offset-header"><header class="article-header"><div class="article-titles"><h1 class="entry-title">Audience Survey – Who uses Our World in Data, and for what purpose?</h1></div></header></div><div class="content-wrapper"><div class="offset-content"><div class="content-and-footnotes"><div class="article-content"><section><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><div class="article-meta"><div class="excerpt">Millions of people use Our World in Data every month. We looked at survey responses to understand who uses our work, and what for.</div><div class="authors-byline"><a href="/team">by Ernst van Woerden</a></div><div class="published-updated"><time>October 05, 2020</time></div></div></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><h4 id="our-world-in-data-as-a-museum"><strong>Our World in Data as a museum</strong><a class="deep-link" href="#our-world-in-data-as-a-museum"></a></h4></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><p>Lately, I’ve been using the analogy of a museum to describe Our World in Data. A museum offers its visitors a variety of experiences: you can book a guided tour and hear all the detailed stories behind the artworks, explore for yourself and wander around without a predetermined purpose, or maybe you’re only interested in one specific exhibition, or even just a single work of art.</p><p>Our articles are the guided tour, our <a href="https://ourworldindata.org/coronavirus-data-explorer">data</a> <a href="https://ourworldindata.org/explorers/co2?tab=chart&xScale=linear&yScale=linear&stackMode=absolute&endpointsOnly=0&time=earliest..latest&country=China~United%20States~India~United%20Kingdom~World&region=World&Gas%20=CO%E2%82%82&Accounting%20=Production-based&Fuel%20=Total&Count%20=Per%20capita&Relative%20to%20world%20total%20=">explorers</a> (and charts, to some extent) allow for freeform discovery, and our search and navigation support quick and focused data lookups. </p><p>We are a multi-purpose publication, and we serve a large variety of visitors. We’re also a small team, so we need to be clear about our focus. Should we optimize for in-depth reading of our articles, remove all clutter, and offer a clean, distraction-free reading experience? Should we strive to offer as many interactive controls and options as possible for exploring our data, even on mobile? Or should we make it really easy and fast to look up specific data points? </p><p>Can we build one structure that offers a home to these very different user behaviors?</p></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><h4 id="the-what-the-who-and-the-how"><strong>The what, the who, and the how</strong><a class="deep-link" href="#the-what-the-who-and-the-how"></a></h4></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><p>Our analytics data tells us which pages are popular (these days <a href="https://ourworldindata.org/coronavirus" data-type="page" data-id="30223">COVID-19</a> is at the top), where our users are coming from (mostly Google), and on which device type people are more likely to interact with our visualizations (desktop). While that is highly useful data, it doesn’t give a clear idea of <strong>who our users are</strong>, and <strong>how they use Our World in Data</strong>. </p></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><h4 id="the-survey"><strong>The Survey</strong><a class="deep-link" href="#the-survey"></a></h4></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right">
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<p>On September 8, we sent out <a href="https://ourworldindata.org/help-us-improve-our-world-in-data">a survey to learn more about our audience</a>. The main questions we wanted to answer:</p>
<ul id="block-ec1191b9-d626-4c5b-81d9-4f0b88ac709c"><li>Who is our audience? What different types of users visit us, and what does the distribution of their occupations look like?</li><li>What do people visit us for? Do they mostly use the visualizations, or read the articles? How many of our users come to us to quickly look up information?</li><li>What’s the relation between our users’ occupations and how they use Our World in Data? Are there any key combinations we should focus on?</li></ul>
<p>We posted the survey on social media, on our website, and we featured it in <a href="https://staging-owid.netlify.app/subscribe">our newsletter</a>. And this is where the first interesting insight emerged: <strong>the most responses by far came from our newsletter.</strong> </p>
<p>This means our survey population is most likely not a representative sample of our total audience. In fact, it would be fair to assume that survey respondents are the more active part of our newsletter readers, which makes for an even more biased sample.</p>
<p>To see how this subset of active newsletter readers matches up to our total audience, we’ve contrasted the responses to data from our analytics, where possible. </p>
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<figure class="wp-block-image size-large is-resized"><img loading="lazy" src="https://ourworldindata.org/uploads/2020/10/total_responses.png" alt="Total survey responses" class="wp-image-36792" width="269" height="134" srcset="https://ourworldindata.org/uploads/2020/10/total_responses.png 620w, https://ourworldindata.org/uploads/2020/10/total_responses-400x199.png 400w, https://ourworldindata.org/uploads/2020/10/total_responses-150x75.png 150w" sizes="(max-width: 269px) 100vw, 269px" data-high-res-src="https://ourworldindata.org/uploads/2020/10/total_responses.png"><figcaption>The big jump at the start of the chart is when we sent out the newsletter.</figcaption></figure>
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</div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><h4 id="the-gist-of-it-our-newsletter-readers-are-power-users"><strong>The gist of it: our newsletter readers are power users</strong><a class="deep-link" href="#the-gist-of-it-our-newsletter-readers-are-power-users"></a></h4></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><p>These are they key differences between the newsletter readers and our total audience, as we know them through analytics:</p><ul><li>They visit us more often than average, mostly on desktop, and are mostly knowledge workers: business people, people in technology, the medical field, and educators and researchers.</li><li>Downloading data for further analysis is up to 12 times more popular for this group than it is for the average user, especially for business people and researchers.</li><li>Exploratory behavior and using us as a reference seem to be the most popular behaviors. </li><li>Desktop users spend about 3 times as much time on Our World in Data as mobile users, and are more likely to interact with our visualizations. In contrast, mobile use seems mainly about using us as a quick reference, or passively reading entries and looking at charts. Not entirely surprising, but good to confirm nonetheless.</li><li>The difference in sharing behavior of the survey respondents and our total audience is staggering: 80% vs 1% (although that 1% doesn’t include informal sharing, or sharing screenshots and links).</li><li>The survey audience reads and explores a larger variety of our topics than the average user. This might be partly because of the particular focus right now, the “average user” at the moment is probably someone mostly interested in COVID-19.</li></ul></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><h4 id="who-is-our-newsletter-audience"><strong>Who is our (newsletter) audience?</strong><a class="deep-link" href="#who-is-our-newsletter-audience"></a></h4></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right">
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<p>Business people and people in technology make up the majority of newsletter readers. In part, this is due to the fact that <a href="https://ourworldindata.org/grapher/employment-by-economic-sector" data-type="URL" data-id="https://ourworldindata.org/grapher/employment-by-economic-sector">most people in rich countries work in services</a>. Since we always have a big focus on health it makes sense that people from the medical field are interested in our work – the fact that we live through a pandemic might have increased this further. Researchers and educators also represent a sizable group, which makes sense as these two groups would have a natural interest in the world’s data on global problems and how to make progress. </p>
<p>Most newsletter readers say they visit us every month, which matches analytics data from our total audience. An interesting difference is that a much larger portion of newsletter readers seem to come back to Our World in Data on a weekly basis. We roughly send a newsletter every week, so that may not be a coincidence.</p>
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<figure class="wp-block-image size-full"><img loading="lazy" width="2340" height="1278" src="https://ourworldindata.org/uploads/2020/10/occupation-usage-frequency-1.png" alt="Occupation usage frequency 1" class="wp-image-36781" srcset="https://ourworldindata.org/uploads/2020/10/occupation-usage-frequency-1.png 2340w, https://ourworldindata.org/uploads/2020/10/occupation-usage-frequency-1-400x218.png 400w, https://ourworldindata.org/uploads/2020/10/occupation-usage-frequency-1-800x437.png 800w, https://ourworldindata.org/uploads/2020/10/occupation-usage-frequency-1-150x82.png 150w, https://ourworldindata.org/uploads/2020/10/occupation-usage-frequency-1-768x419.png 768w, https://ourworldindata.org/uploads/2020/10/occupation-usage-frequency-1-1536x839.png 1536w, https://ourworldindata.org/uploads/2020/10/occupation-usage-frequency-1-2048x1119.png 2048w" sizes="(max-width: 2340px) 100vw, 2340px" data-high-res-src="https://ourworldindata.org/uploads/2020/10/occupation-usage-frequency-1.png"></figure>
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</div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><h4 id="what-does-our-newsletter-audience-use-our-world-in-data-for"><strong>What does our (newsletter) audience use Our World in Data for?</strong><a class="deep-link" href="#what-does-our-newsletter-audience-use-our-world-in-data-for"></a></h4></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right">
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<p>Most respondents <strong>(25%)</strong> say they explore our data using our charts and visualizations. In our total audience, about <strong>16%</strong> of users interact with a visualization. A second popular use is fact-checking and referencing <strong>(22%).</strong> </p>
<p>Surprisingly, about <strong>17.5%</strong> of respondents say they download data to conduct their own analysis, whereas among our total audience, <strong>1.6% of sessions have a CSV download or a Github visit</strong> from our website. </p>
<p>Fact-checking, reading an article, and browsing are behaviors that are quite difficult to measure with analytics; is a high number of link clicks a sign of browsing around, or does it indicate someone on a mission to find a specific fact or data point? Does a short visit mean the user found what she is looking for, or that she got stuck and gave up quickly? </p>
<p>The survey provides us with a glimpse of how our (newsletter) audience uses Our World in Data, but to get to a more in-depth understanding, we’ll need to talk to our users in more detail (which I’m doing almost daily right now).</p>
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</div><img class="wp-block-full-content-width" src="https://ourworldindata.org/uploads/2020/10/user-activity.png" alt="What do our newsletter readers use Our World in Data for?" data-high-res-src="https://ourworldindata.org/uploads/2020/10/user-activity.png" loading="lazy"><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><h4 id="how-does-behavior-differ-across-occupations"><strong>How does behavior differ across occupations?</strong><a class="deep-link" href="#how-does-behavior-differ-across-occupations"></a></h4></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><p>Overall, exploring our visualizations and using us as a reference seem to be similarly popular amongst the three biggest occupation categories. </p><ul><li>Business people like to do their own analysis, compared to other categories.</li><li>Medical professionals and people in technology look at charts and specific data points; a difference between the two is that people in technology reportedly read more articles.</li><li>Retirees seem to do a lot of fact-checking and specific data point look-ups, but don’t conduct their own analysis.</li><li>Researchers mostly explore our data by using our visualizations.</li><li>Students read our articles, possibly because they have assignments that require a deeper understanding of a topic.</li><li>The policy and writer groups are small in numbers but potentially very high in impact and reach, respectively. </li></ul></div><div class="wp-block-column"></div></div><img class="wp-block-full-content-width" src="https://ourworldindata.org/uploads/2020/10/behavior-vs-occupation.png" alt="user behavior vs occupation" data-high-res-src="https://ourworldindata.org/uploads/2020/10/behavior-vs-occupation.png" loading="lazy"><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><h4 id="how-do-people-share-our-work"><strong>How do people share our work?</strong><a class="deep-link" href="#how-do-people-share-our-work"></a></h4></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right">
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<p>About <strong>80%</strong> of respondents say they share our work with others, mostly to explain things to friends, family, or coworkers. Two other notable sharing behaviors are sharing on social media or embedding a chart, as well as using our material in presentations and articles. <br><br>But again, data from our analytics paints a different picture: <strong>1% of users</strong> <strong>click on the share tab in a chart or download a PNG/SVG image of a chart.</strong> That of course doesn’t include screenshots, copying links directly from the browser address bar, and other forms of informal sharing such as word of mouth. But it’s unlikely that would add up to ~80% of users.<br>This again indicates our survey respondents are much more engaged than the average user. </p>
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</div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><h4 id="what-topics-have-our-users-read-about-and-explored-on-our-world-in-data"><strong>What topics have our users read about and explored on Our World in Data?</strong><a class="deep-link" href="#what-topics-have-our-users-read-about-and-explored-on-our-world-in-data"></a></h4></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right">
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<p>Unsurprisingly, COVID-19 is the most popular topic among respondents right now. However, there are several other topics that are popular as well. In fact, the survey audience seems to read and explore a much more varied array of topics than our full audience. Overall, about <strong>57% of page views are COVID-19 related</strong> currently. But for <strong>the survey audience, the share of responses in which COVID-19 is mentioned as a topic of interest, is only 19%.</strong></p>
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</div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><h4 id="where-do-we-go-from-here"><strong>Where do we go from here?</strong><a class="deep-link" href="#where-do-we-go-from-here"></a></h4></div><div class="wp-block-column"></div></div><div class="wp-block-columns is-style-sticky-right"><div class="wp-block-column"><p>The results of this survey provide some interesting avenues for further exploration. To really get to the why of a user’s visit, we need to talk to our users, ask follow up questions, and digest their answers. This is what we’re currently doing.</p></div><div class="wp-block-column"></div></div></section>
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