diff --git a/.changeset/smart-stamps-hope.md b/.changeset/smart-stamps-hope.md
new file mode 100644
index 000000000..eb26398a4
--- /dev/null
+++ b/.changeset/smart-stamps-hope.md
@@ -0,0 +1,5 @@
+---
+"@nmi-agro/fdm-app": minor
+---
+
+In case of a client error (400, 403 and 404) show a visually distinct page than for an error (500) to make it more clear to the user.
diff --git a/fdm-app/app/components/blocks/helpdesk/ticket-viewer.tsx b/fdm-app/app/components/blocks/helpdesk/ticket-viewer.tsx
index a4635b808..ad5e6eac8 100644
--- a/fdm-app/app/components/blocks/helpdesk/ticket-viewer.tsx
+++ b/fdm-app/app/components/blocks/helpdesk/ticket-viewer.tsx
@@ -276,10 +276,7 @@ export function TicketViewer({
}
return (
-
+
{/* Static sidebar — only rendered on xl+ screens */}
{isXl && (