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We're updating the info on the Select page to say the following in the Research section. Based on GOV with some additional wording.
Research
User research shows that some users struggle with the select component, especially people who use a keyboard to navigate and people with motor difficulties. The dropdown feature makes users work hard to see and understand their options and click the option they want.
Known issues and gaps
Research shows that users can struggle with selects, particularly when users have:
been unable to close the select
tried to type into the select
confused focused items with selected items
tried to pinch zoom select options on smaller devices
not understood that they can scroll down to see more items, or how to
Feedback that YouTube video we are linking to is no longer available:
Watch a video about how some users struggle with selects: Alice Bartlett: Burn your select tags. on https://service-manual.nhs.uk/design-system/components/select
Please can this be removed or replaced.
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