|
| 1 | +# Troubleshooting |
| 2 | + |
| 3 | +This page collects a few known issues and solutions for common problems that users might encounter when using napari. |
| 4 | +If you are facing an error that is not covered by this page, please check existing issues on the |
| 5 | +[napari repository](https://github.com/napari/napari/issues). If you can't find what you are looking for, |
| 6 | +please open a new issue. |
| 7 | + |
| 8 | +## Known issues |
| 9 | + |
| 10 | +### Resetting preferences and settings |
| 11 | + |
| 12 | +Changing napari versions—updating or downgrading—within an environment can cause issues with settings. These issues can |
| 13 | +manifest as napari failing to start. |
| 14 | + |
| 15 | +Likewise, issues with napari on multiple monitors or with window sizes are also due to settings. These issues can |
| 16 | +frequently be solved by resetting the settings back to default using the terminal command: |
| 17 | + |
| 18 | +```python |
| 19 | +napari --reset |
| 20 | +``` |
| 21 | + |
| 22 | +### torch + rosetta + napari crashes Python |
| 23 | + |
| 24 | +In some cases, when using napari on Mac M1 using Rosetta you may experience crashing when adding layers or using a script. |
| 25 | +If you observe this, you should run napari using the native arm64 Python interpreter (see [napari#7259](https://github.com/napari/napari/issues/7259). |
| 26 | + |
| 27 | +### "module napari has no attribute Viewer" |
| 28 | + |
| 29 | +This may happen when doing an editable install on top of a normal one, or when you have a local file called `napari.py`. |
| 30 | + |
| 31 | +To fix this, either rename the file or remove all previous napari versions in your environment before installing the editable version. |
| 32 | + |
| 33 | +### My image renders as all black/all white |
| 34 | + |
| 35 | +This can happen when the contrast limits are not set correctly. You can reset the contrast limits by right-clicking |
| 36 | +"contrast limits", then clicking the "Reset" button in the advanced contrast limits widget shown. |
| 37 | + |
| 38 | +See [](contrast-limits) for more information on contrast limits. |
| 39 | + |
| 40 | +### PermissionError when trying to launch napari on Windows |
| 41 | + |
| 42 | +If you have a PermissionError when trying to launch napari on Windows, it could be due to how numba deals with |
| 43 | +permissions. Try setting `NUMBA_CACHE_DIR` to an user-accessible location. |
| 44 | + |
| 45 | +See [napari#7288](https://github.com/napari/napari/issues/7288). |
| 46 | + |
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