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%% Based off `template.tex'.
%% Copyright 2006-2010 Arvind Naidu ([email protected]).
%%
%% Copyright 2010-2020 Arvind Naidu ([email protected]).
%
% This work may be distributed and/or modified under the
% conditions of the LaTeX Project Public License version 1.3c,
% available at http://www.latex-project.org/lppl/.
% Version: 20110122-4
\documentclass[11pt,a4paper,nolmodern,colorlinks=true,linkcolor=true]{moderncv}
\usepackage{ArvindNaidu}
\address{}{Kuala Lumpur, Malaysia}
\usepackage[english]{babel}
\linespread{0.9}
\newenvironment{tightitemize}
{\begin{itemize}
\setlength{\parskip}{0pt}}
{\end{itemize}}
% personal data
\title{\href{https://thebility.engineer}{The *bility Engineer}}
\extrainfo{%
\linkedin~\httplink{linkedin.com/in/naiduarvind}\\%
\octocat~\httplink{github.com/naiduarvind}\\%
~\httplink{managerreadme.com/readme/rvine\_naidu}\\%
} % optional, remove the line if not wanted
\myquote{Adoption is the best form of flattery!}{Arvind Naidu}
%\nopagenumbers{} % uncomment to suppress automatic page numbering for CVs longer than one page
%----------------------------------------------------------------------------------
% content
%----------------------------------------------------------------------------------
\begin{document}
\setmainfont{Minion Pro}
\setsansfont{Myriad Pro}
\hypersetup{urlcolor=blue }
\hyphenpenalty=10000
\maketitle
\section{Skills}
\subsection{Expert Skills}
\cvcomputer{\textbf{Configuration Management}}{Chef, Consul, Docker, Helm, Jsonnet, Kuztomize, Puppet, Terraform }
{\textbf{OSes}}{CentOS, Debian, FreeBSD, Arch Linux, NixOS, Mac}
\subsection{Development}
\cvcomputer{\textbf{Languages}}{C, Go, GNU Make, Haskell, Java, Perl, Python, Rego, Shell/Bash, Scala}
{\textbf{Web}}{HTML/XHTML, CSS, JavaScript, Ajax, Jquery, Bootstrap, PHP, Nuxt}
\cvcomputer{\textbf{Frameworks}}{Django, Google AppEngine, Hibernate, Laravel, SpringBoot, Spring}
{\textbf{Databases}}{MySQL, PostgreSQL, NoSQL (GQL), SPARQL}
\cvcomputer{\textbf{Formats}}{XML/XPath, SGML, YAML/JSON, RDF/RSS/FOAF, Protobuf, GQL}
{\textbf{Methods}}{BDD, Chaos Engineering, Critical Path Driven Development (CPDD), C4Model, DDD, Fuzzing Testing, MVC, OOP, Resiliency Engineering, TDD, Test in Production (Observability), UML}
\cvcomputer{\textbf{Source Management}}{Bazaar, Git, Mercurial, RCS/CVS, SVN}
{\textbf{Tools}}{Autotools, Cmake, Gforge, GitHub, Launchpad, PromLens, Trac, ZSH}
\subsection{Systems and Networks Administration}
\cvcomputer{\textbf{Web}}{Apache, Bind, Dansguardian, Lighttpd, Nginx, Squid, Varnish, VsFTPd}
{\textbf{Monitoring}}{BB4/Hobbit, Cacti, AWS CloudWatch, Grafana, Graphite, Logstash, Loki, Munin, Nagios, Prometheus}
\cvcomputer{\textbf{Mail}}{Postfix, Exim, SSMTP, AWS SES}
{\textbf{Backup}}{Amanda, BackupManager, Duplicity}
\cvcomputer{\textbf{CI / CD}}{ArgoCD, Augeas, Cfengine, CircleCI, FAI, FluxCD, Jenkins(X), Kickstart, MCollective, Prow, Puppet, Reprepro, Spinnaker}
{\textbf{Networks}}{DHCPd, Keepalived, OpenVPN, QUIC, VLANs, VPC}
\cvcomputer{\textbf{Operating Systems}}{GNU/Linux (Debian, Ubuntu, RedHat), MacOS X, Windows, *BSD}
{\textbf{Databases}}{BerkeleyDB, CouchDB, Graphite, InfluxDB, MySQL, Neo4j, PostgreSQL, SQLite}
\cvcomputer{\textbf{Virtualization}}{Amazon Web Services, Docker, Google Cloud Platform, Kubernetes, Nomad, OpenVZ, OpenShift, Openstack, Rancher, VMWare (Vsphere), Xen}
{\textbf{Security}}{OpenSSH, PGP/GnuPG, SSL, Vault}
\subsection{Office and Tools}
\cvcomputer{\textbf{Office}}{Gimp, Google Apps, Inkscape, Microsoft Office, OpenOffice/LibreOffice, }
{\textbf{Project Management}}{Architecture Migration Chars, Bounded Context Canvas, Core Domain Charts, Domain Message Flow, GanttProject, Jira, Structurizr, TaskJuggler, Systems Canvas, Trello, Wardley Maps, Wrike}
\cvcomputer{\textbf{Edition}}{\TeX{}, \LaTeX{}, \XeTeX{}, \LuaTeX{}}
{\textbf{Wikis}}{Confluence, Github Wiki, MediaWiki, MoinMoin}
\newpage
\section{Experience}
\subsection{Engineering Experience}
\tlcventry{2020}{0}{Head of Engineering \& Acting Operations Lead}{\href{https://mindvalley.com}{Mindvalley}}{}{}%
{
\begin{itemize}
\item Collaborated with the CPO to migrate engineering from Wrike to Jira adopting Kanban Flow and Scrum for brownfield and greenfield projects respectively quickly delivering measureable outcomes;
\item Worked with Product Marketing to develop a streamlined new product launch process with the help of Operations and Acquisition team reducing MTTL from 1 month to 1 day -- accredited by the CEO;
\item Conducted sessions to foster a highly collaborative culture with the TLMs adopting measurable CI/CD (GitOps) from 0 to 37 pipelines within 3 months bringing observability towards value stream;
\item Automated visibility of organisational costs adhering to ITSM and ITIL practices working with the CRO and COO that automatically tracks CAPEX and OPEX using Quickbooks, Jira and Data Studio;
\item Fostered the adoption of C4 Model for engineering backed by a continuously updated graph database listening to changes done on Github for ISO 27001 -- reducing MTTR in troubleshooting changes;
\item Led an effort with the CTO and CPO to develop good engineering practices, lean standardized guidelines, and (inter and intra)-departmental communications -- reducing clarifications driving deliverables quicker.
\end{itemize}
}
\tlcventry{2019}{2020}{Engineering Manager \& Acting Operations Lead}{\href{https://mindvalley.com}{Mindvalley}}{}{}%
{
\begin{itemize}
\item Established a cross-functional Operations team made up of IT, Infrastructure, Security, and QA which proved successful in reducing development time, release corrections, customer feature implementations and support requests (internal / external);
\item Overhauled hiring for engineering in collaboration with People team and TLMs instrumentating cost per hire in Greenhouse that helped remove culture fit interview bottleneck for backfilling Mobile team -- problem for a year and proving success again insourcing an application;
\item Automatically vizualised OPEX for engineering using a querying mechanism, Honeycomb with alert thresholds for each team associated to yearly budgets that subsequently surfaced cost per customer for the entire organisation;
\item Spearheaded ISO 270001 for IPO by dynamically documenting and streamlining processes from all departments embracing an automation first mindset with the help of Operations later establishing a lean Change Approval Board (CAB).
\end{itemize}
}
\tlcventry{2016}{2019}{Site Reliability Engineer}{\href{https://servicerocket.com}{ServiceRocket}}{}{\href{https://learndot.com}{Learndot}}%
{
\begin{itemize}
\item Spearheaded an R\&D initiative of a new scalable platform to completion and developed the migration pipeline of customers residing in legacy private cloud providing a reliable platform;
\item Devised visibility of costing on each service to the stakeholders that allowed insights to tooling usages ultimately developing mechanisms to eliminate waste across engineering by \$20k/year;
\item Cultivated ownership among engineers by simplifying observability using a one view, one truth principle on reliability regressions and security vulnerabilities by adopting tools with buy-in;
\item Embraced appropriately observable systems adopting the OpenTracing standard for instrumentation with members of the SRE team then cross-polinating to the development team;
\item Re-established trust between engineering and support teams by achieving consistent outcomes stabilizing the platform bringing customer pain points down by 90 percent.
\end{itemize}
}
\tlcventry{2016}{2017}{Systems Operations Engineer}{\href{https://servicerocket.com}{ServiceRocket}}{}{\href{https://learndot.com}{Learndot}}%
{
\begin{itemize}
\item Built CI/CD pipelines in Jenkins and Jira to fire-and forget automated deployments for customers with different artifact versions and ensuring version consistency between environments;
\item Centralized observability for over 40 customers to enhance engineers and support engineers experience in troubleshooting thus reducing intervention to instances for compliance;
\item Handled complex escalations involving some of the largest customers by adopting short-term fix and long-term prevention mindset;
\end{itemize}
}
\subsection{Other Experience}
\tlcventry{2018}{0}{Founding Partner}{Bespoke Motors Sdn Bhd}{}{}{%
\begin{tightitemize}%
\item Brick-and-mortar showroom for high quality luxury and exotic vehicles.
\end{tightitemize}}
\tlcventry{2009}{0}{Co-Founder}{FinchVPN}{}{}{%
\begin{tightitemize}%
\item Self-sustaining online service providing secure VPN connection to B2C and B2B clients.
\end{tightitemize}}
\tlcventry{2007}{0}{Founder}{Evozi}{}{}{%
\begin{tightitemize}%
\item Managing 6 remote developers to build applications (web and mobile) for clients;
\item Self-built apps include {\href{https://apps.evozi.com/apk-downloader/}{APK Downloader}}, {\href{https://play.google.com/store/apps/details?id=com.evozi.injector}{HTTP Injector}}, and {\href{https://play.google.com/store/apps/details?id=com.evozi.network}{Speed Indicator}}.
\end{tightitemize}}
\pagebreak
\section{Education}
\tllabelcventry{2012}{2016}{2012-2016}{Bachelor of Software Engineering (Hons.)}{\href{https://university.taylors.edu.my/}{Taylor's Lakeside University}}{Kuala Lumpur}{}{Special Tertiary Scholarship - 3.96 CGPA }
\tllabelcventry{2011}{2012}{2011-2012}{Foundation in Computing}{\href{https://university.taylors.edu.my/}{Taylor's Lakeside University}}{Kuala Lumpur}{}{Best Student Award with High Distinction - 3.75 CGPA}
\section{Personal Interests}
\cvhobby{Contributions}{\href{https://github.com/open-policy-agent/conftest}{Conftest}, \href{https://github.com/hashicorp}{Hashicorp}, \href{https://github.com/honeycombio}{Honeycomb}, \href{https://github.com/open-policy-agent}{Open Policy Agent}, \href{https://github.com/open-telemetry}{OpenTelemetry}, \href{https://github.com/ImpactInsights/valuestream}{Value-Stream}}
\cvhobby{Membership}{\href{https://www.downleft.com/vpeng-leaders/}{VP Engineers Pod }, \href{https://learn10xdev.slack.com}{Learn10xDev}}
\section{Public Speaking}
\tldatecventry{2019}{\href{https://youtu.be/17azhiILQT8?t=637}{Tug of War To Pull The Plug: Bare Metal To GKE Migration!}}{\href{https://www.facebook.com/gdgcloudkl}{GDGC KL}}{}{}{}
\tldatecventry{2019}{\href{https://www.beautiful.ai/-Lj-73V-Xwa7IoQ7yPcL/1}{Black Swans of EKS in Production (Day 118)}}{\href{https://www.facebook.com/groups/awsugmy}{AWS User Group Malaysia}}{}{}{}
\tldatecventry{2019}{\href{https://youtu.be/N8FI0qoouF8?t=2728}{The Journey of Being an SRE}}{\href{https://www.facebook.com/groups/devopsmalaysia}{DevOps Malaysia}}{}{}{}
\tldatecventry{2018}{\href{https://app.ludus.one/8fc92dec-9989-4a5b-95b2-820140dc7bd5}{Chaos Engineering}}{\href{http://servicerocket.com}{ServiceRocket Rocketspeak}}{}{}{}
\tldatecventry{2018}{\href{https://app.ludus.one/4cf64f1a-9fde-4354-814f-4d65c514876a}{Simplifying Observability on Regressions}}{\href{http://servicerocket.com}{ServiceRocket Hackweek}}{}{}{}
\section{Certifications}
\tldatecventry{2020}{Reactive Architecture Foundations}{\href{https://cognitiveclass.ai/courses/reactive-architecture-introduction}{IBM}}{}{}{}
\tldatecventry{2020}{FinOps Certified Practitioner}{\href{https://training.linuxfoundation.org/certification/certified-finops/}{The Linux Foundation}}{}{}{}
\tldatecventry{2020}{Principles of Reactive Architecture}{\href{https://cognitiveclass.ai/courses/reactive-architecture-introduction}{IBM}}{}{}{}
\tldatecventry{2020}{Visualising Software Architecture in C4Model Workshop}{\href{https://architectis.je}{Architectis}}{}{}{}
\tldatecventry{2019}{Red Hat Certified Specialist in OpenShift Administration}{\href{https://www.redhat.com/en/services/training/ex280-red-hat-certified-specialist-in-openshift-administration-exam}{Red Hat}}{}{}{}
\tldatecventry{2019}{Certified Kubernetes Administrator Program}{\href{https://www.cncf.io/certification/ckad/}{CNCF}}{}{}{}
\tldatecventry{2019}{ITIL{\LARGE\textregistered} v3 Foundation Examination}{\href{http://www.itil-officialsite.com/home/home.asp}{EXIN}}{}{}{}
\tldatecventry{2017}{Amazon Web Services Certified Solutions Architect - Professional}{\href{https://aws.amazon.com/certification/certified-solutions-architect-professional}{AWS}}{}{}{}
\tldatecventry{2016}{Certified Network Professional Security}{\href{https://www.cisco.com/c/en/us/training-events/training-certifications/certifications/professional/ccnp-security.html}{Cisco}}{}{}{}
\tldatecventry{2014}{Certified Network Associate Security}{\href{https://www.cisco.com/c/en/us/training-events/training-certifications/certifications/associate/ccna-security.html}{Cisco}}{}{}{}
\end{document}