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Wesley Ler: Recruit Completion Submission #1692

@qwerty-cmd

Description

@qwerty-cmd

Curriculum Completion Validation

  • I verify that I have completed the Agent Academy - Recruit curriculum.

Solution Verification

  • I verify that I have uploaded a screenshot of the IT Help Desk Agent overview page showing the configuration with my environment name shown into the field below.
  • I verify that I have uploaded a screenshot of the final solution file with my environment name shown into the field below.

Final Solution Screenshots

Image Image

Key Learnings and Takeaways

Understand what agents are in the context of Microsoft Copilot Studio
Explore how Large Language Models (LLMs), retrieval-augmented generation (RAG), and orchestration come together in an agent
Build both declarative and custom agents
Enhance agents with Topics, Adaptive Cards, and Agent Flows
Deploy agents to Microsoft Teams and Microsoft 365 Copilot

Challenges Faced

Occasional connection issues faced especially with mission 03

Final Thoughts

It was a fun assignment! This program feels alot similar to Azure Logic Apps.

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