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Have a user directory containing non-ascii characters, p. ex. c:\Users\Sören Bernstein\
Accept in-app Update message
Wait for it to complete download and try to update
Get Error-Message
App closes / crashes
Expected behavior
Finding the correctly downloaded file and update the app
Observed behavior
Got Error-Message, App closes / crashes afterwards. On restart, no update was performed.
Log Output
[2025-02-17 08:12:21.908] [error] Logger Log level set to: info
[2025-02-17 08:12:22.067] [error] Logger Log level set to: error
[2025-02-17 08:25:40.615] [error] [UpdateManager] Cannot download differentially, fallback to full download: Error: sha512 checksum mismatch, expected 76bH/sPjBguqdh07fJ2khBRw4gO1Utunrp2mKjNr2JDRz0RHLMc8QIjborhDp7sFBvIPwXA2NUh1RnURxTxqSw==, got WDXss7JCAitCk4zEigrtT7ILVqevrfYo1bRl9ueSKO7zJ6OlMvncz9EP8alu/PJ4/KiAmZ+5eaNZlMCCjQ8Cxw==
at t.newError (C:\Users\Sören Bernstein\AppData\Local\Programs\mattermost-desktop\resources\app.asar\index.js:2:948842)
at w.validate (C:\Users\Sören Bernstein\AppData\Local\Programs\mattermost-desktop\resources\app.asar\index.js:2:955388)
at WriteStream.<anonymous> (C:\Users\Sören Bernstein\AppData\Local\Programs\mattermost-desktop\resources\app.asar\index.js:2:1023557)
at WriteStream.emit (node:events:519:28)
at emitCloseNT (node:internal/streams/destroy:147:10)
at process.processTicksAndRejections (node:internal/process/task_queues:81:21)
[2025-02-17 08:26:04.357] [error] [UpdateManager] Error: Error: LiteralPath of C:\Users\S�ren Bernstein\AppData\Local\mattermost-desktop-updater\pending\temp-mattermost-desktop-setup-5.11.0-win.exe is different than C:\Users\Sören Bernstein\AppData\Local\mattermost-desktop-updater\pending\temp-mattermost-desktop-setup-5.11.0-win.exe
at C:\Users\Sören Bernstein\AppData\Local\Programs\mattermost-desktop\resources\app.asar\index.js:2:1051190
at ChildProcess.exithandler (node:child_process:414:7)
at ChildProcess.emit (node:events:519:28)
at maybeClose (node:internal/child_process:1105:16)
at ChildProcess._handle.onexit (node:internal/child_process:305:5)
[2025-02-17 08:26:04.358] [error] [UpdateManager] There was an error while trying to update Error: LiteralPath of C:\Users\S�ren Bernstein\AppData\Local\mattermost-desktop-updater\pending\temp-mattermost-desktop-setup-5.11.0-win.exe is different than C:\Users\Sören Bernstein\AppData\Local\mattermost-desktop-updater\pending\temp-mattermost-desktop-setup-5.11.0-win.exe
at C:\Users\Sören Bernstein\AppData\Local\Programs\mattermost-desktop\resources\app.asar\index.js:2:1051190
at ChildProcess.exithandler (node:child_process:414:7)
at ChildProcess.emit (node:events:519:28)
at maybeClose (node:internal/child_process:1105:16)
at ChildProcess._handle.onexit (node:internal/child_process:305:5)
Additional Information
Update worked a few versions ago flawlessly. Seems to be some kind of encoding error.
The text was updated successfully, but these errors were encountered:
Checks before filing an issue
Mattermost Desktop Version
5.10.2
Operating System
Windows 10 x64
Mattermost Server Version
EE 9.11.5
Steps to reproduce
Expected behavior
Finding the correctly downloaded file and update the app
Observed behavior
Got Error-Message, App closes / crashes afterwards. On restart, no update was performed.
Log Output
Additional Information
Update worked a few versions ago flawlessly. Seems to be some kind of encoding error.
The text was updated successfully, but these errors were encountered: