Summary
Adopters quickly grasp "agent receives a ticket, NCP routes it". It is a canonical example of a workflow that benefits from a deterministic graph. A second concrete example alongside lead-qualification (#29) gives adopters two distinct scenarios to learn from.
Acceptance criteria
Why this matters
Makes NCP feel practical without needing a complex demo. Ticket triage is a workflow most teams recognize and can imagine adopting.
Where to read
examples/graphs/echo-pipeline/ for the directory structure to mirror
docs/MCP_ADAPTER.md §5 for the response shape an MCP-compatible host will see
Summary
Adopters quickly grasp "agent receives a ticket, NCP routes it". It is a canonical example of a workflow that benefits from a deterministic graph. A second concrete example alongside lead-qualification (#29) gives adopters two distinct scenarios to learn from.
Acceptance criteria
examples/graphs/support-ticket-triage/graph.yaml.{ ticket_subject, ticket_body, customer_tier }.{ category, priority, confidence, suggested_queue, reason }.examples/graphs/support-ticket-triage/fixtures/.ncp-mcp-serverin a brief README in the graph directory.Why this matters
Makes NCP feel practical without needing a complex demo. Ticket triage is a workflow most teams recognize and can imagine adopting.
Where to read
examples/graphs/echo-pipeline/for the directory structure to mirrordocs/MCP_ADAPTER.md§5 for the response shape an MCP-compatible host will see