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User Guide: Getting Started with VID

Welcome to VID (Virtual ID). This guide will walk you through enrolling, managing, and verifying your digital identity.


1. Enrollment (Web Application)

Step 1: Landing Page

Navigate to the VID home page. Click "Get Started" to begin your journey.

Landing Page

Step 2: Personal Details

Enter your name, birthdate, and physical address. VID uses these details to match against your Mobile Network Operator's (MNO) KYC records.

Step 3: Identity Verification

Select your primary country and enter your existing National ID number (if available).

Enrollment Form

Step 4: Multi-SIM Bonding

Link your active SIM cards. We recommend adding at least two SIM cards to achieve a "High" trust grade.

Multi-SIM Input

Step 5: Privacy Consent & Biometric

Review the privacy terms. VID never stores your personal data. You may be asked to perform a quick face capture to verify you are a live person.

Face Capture


2. Understanding Your Trust Score

After submission, VID calls the CAMARA APIs via Nokia NaC. You will see a loading state while we verify your network signals.

Loading State

Once verified, your Trust Score will be displayed. This score represents the confidence level in your digital identity.

Trust Score


3. Your VID Certificate

Your certificate contains your unique VID ID and a secure QR code. You can save this as a PDF or show it on your screen for verification.

VID Certificate


4. Verification for Third Parties

When a bank or government agency scans your QR code, they are taken to a verification page. They will see your trust grade and nationality, but not your personal details.

Verification Result


5. Accessibility & Localization

VID is built for all Africans. You can switch the interface language at any time using the switcher in the navigation bar.

Language Switcher

Mobile Experience

VID is fully responsive and works perfectly on any mobile browser.

Mobile View


6. USSD Enrollment (Feature Phones)

If you don't have a smartphone, you can enroll by dialing *384*57911# on any mobile device.

USSD Dial USSD Language USSD Phone USSD Consent USSD Result