Since the upgrade from MacOS 15.7.3 to 15.7.4 this morning the
Drive does not appear in the Finder / Locations anymore
The ~/Library/CloudStorage/ folder is empty
The logs are truncated to the last restart of the internxt client.
com.internxt.InternxtDesktop.log
2026-02-12 14:02:55.599] [INFO] [AppDelegate.swift:630] [com.internxt.InternxtDesktop] [App] Got notifications permission
[2026-02-12 14:02:55.604] [INFO] [AppDelegate.swift:74] [com.internxt.InternxtDesktop] [App] App starting
[2026-02-12 14:02:55.604] [INFO] [AppDelegate.swift:686] [com.internxt.InternxtDesktop] [App] ========================================
[2026-02-12 14:02:55.604] [INFO] [AppDelegate.swift:687] [com.internxt.InternxtDesktop] [App] System Information
[2026-02-12 14:02:55.604] [INFO] [AppDelegate.swift:688] [com.internxt.InternxtDesktop] [App] ========================================
[2026-02-12 14:02:55.604] [INFO] [AppDelegate.swift:689] [com.internxt.InternxtDesktop] [App] macOS: 15.7.4
[2026-02-12 14:02:55.604] [INFO] [AppDelegate.swift:690] [com.internxt.InternxtDesktop] [App] Architecture: Apple Silicon (ARM64)
[2026-02-12 14:02:55.604] [INFO] [AppDelegate.swift:691] [com.internxt.InternxtDesktop] [App] App Version: 2.6.3
[2026-02-12 14:02:55.604] [INFO] [AppDelegate.swift:692] [com.internxt.InternxtDesktop] [App] ========================================
[2026-02-12 14:02:55.604] [INFO] [AppDelegate.swift:273] [com.internxt.InternxtDesktop] [App] Internxt installer was not found
[2026-02-12 14:02:55.779] [INFO] [AppDelegate.swift:113] [com.internxt.InternxtDesktop] [App] User is logged out, closing session
[2026-02-12 14:02:55.787] [DEBUG] [BackupsService.swift:671] [com.internxt.InternxtDesktop] [App] Going to stop backup upload
[2026-02-12 14:02:55.787] [DEBUG] [BackupsService.swift:680] [com.internxt.InternxtDesktop] [App] Going to stop backup download
[2026-02-12 14:02:55.790] [INFO] [FileProviderDomainManager.swift:56] [com.internxt.InternxtDesktop] [DomainManager] 🧹 Cleaning up FileProvider domain
[2026-02-12 14:02:55.795] [INFO] [AppDelegate.swift:130] [com.internxt.InternxtDesktop] [App] App did start successfully
[2026-02-12 14:02:55.827] [INFO] [AppDelegate.swift:158] [com.internxt.InternxtDesktop] [App] 📍 Got Device token for push notifications from AppDelegate
[2026-02-12 14:02:55.827] [ERROR] [AppDelegate.swift:164] [com.internxt.InternxtDesktop] [App] Cannot get AuthToken
[2026-02-12 14:02:55.827] [INFO] [AppDelegate.swift:158] [com.internxt.InternxtDesktop] [App] 📍 Got Device token for push notifications from AppDelegate
[2026-02-12 14:02:55.827] [ERROR] [AppDelegate.swift:164] [com.internxt.InternxtDesktop] [App] Cannot get AuthToken
[2026-02-12 14:03:55.659] [INFO] [AppDelegate.swift:108] [com.internxt.InternxtDesktop] [App] User is logged in, starting session
[2026-02-12 14:03:55.743] [ERROR] [AppDelegate.swift:366] [com.internxt.InternxtDesktop] [App] Failed to start the app: APIClientError(statusCode: -1, responseBody: 0 bytes, headers: [:], message: "An SSL error has occurred and a secure connection to the server cannot be made.")
[2026-02-12 14:03:55.782] [ERROR] [NotificationsManager.swift:72] [com.internxt.InternxtDesktop] [InternxtDesktopUIApp] ❌ Error get notifications: APIClientError(statusCode: -1, responseBody: 0 bytes, headers: [:], message: "An SSL error has occurred and a secure connection to the server cannot be made.")
[2026-02-12 14:03:55.783] [INFO] [FeaturesService.swift:33] [com.internxt.InternxtDesktop] [FeaturesService] Fetching features status from payment info
[2026-02-12 14:03:55.828] [INFO] [FeaturesService.swift:39] [com.internxt.InternxtDesktop] [FeaturesService] Backup feature status: false
[2026-02-12 14:03:55.828] [INFO] [FeaturesService.swift:46] [com.internxt.InternxtDesktop] [FeaturesService] Antivirus feature status: false
[2026-02-12 14:03:55.828] [INFO] [FeaturesService.swift:51] [com.internxt.InternxtDesktop] [FeaturesService] Cleaner feature status: false
[2026-02-12 14:03:55.828] [INFO] [FeaturesService.swift:58] [com.internxt.InternxtDesktop] [FeaturesService] Features status updated successfully
[2026-02-12 14:03:55.828] [INFO] [AppDelegate.swift:254] [com.internxt.InternxtDesktop] [App] 🔨 Initializing backups...
[2026-02-12 14:03:55.920] [INFO] [BackupsService.swift:307] [com.internxt.InternxtDesktop] [App] Device already registered, received a 409 status code from backend while registering the device
[2026-02-12 14:03:55.920] [INFO] [AppDelegate.swift:256] [com.internxt.InternxtDesktop] [App] ✅ Backups device registered
[2026-02-12 14:03:56.248] [ERROR] [AppDelegate.swift:586] [com.internxt.InternxtDesktop] [App] Cannot signal file provider, FileProvider manager not found
[2026-02-12 14:03:57.119] [INFO] [BackupsDeviceService.swift:29] [com.internxt.InternxtDesktop] [BackupsDevicesService] Found 5 devices as folder
[2026-02-12 14:03:57.120] [INFO] [BackupsService.swift:263] [com.internxt.InternxtDesktop] [App] Got 5 devices successfully
[2026-02-12 14:03:57.120] [INFO] [AppDelegate.swift:260] [com.internxt.InternxtDesktop] [App] ✅ Backups devices loaded
[2026-02-12 14:03:57.120] [INFO] [BackupsService.swift:278] [com.internxt.InternxtDesktop] [App] Device updated at date is: Optional("2025-03-11T10:42:26.000Z")
[2026-02-12 14:03:57.146] [INFO] [BackupsService.swift:229] [com.internxt.InternxtDesktop] [App] ["Got FoldersToBackup successfully", []]
[2026-02-12 14:03:57.146] [INFO] [AntivirusManager.swift:26] [com.internxt.InternxtDesktop] [InternxtDesktopUIApp] Antivirus Information
[2026-02-12 14:03:57.162] [INFO] [AppDelegate.swift:385] [com.internxt.InternxtDesktop] [App] ⚠️ Cleaner helper registration skipped (feature disabled)
[2026-02-12 14:03:57.162] [INFO] [AntivirusManager.swift:329] [com.internxt.InternxtDesktop] [InternxtDesktopUIApp] Download databases
[2026-02-12 14:03:57.162] [INFO] [AntivirusManager.swift:331] [com.internxt.InternxtDesktop] [InternxtDesktopUIApp] Status is locked
[2026-02-12 14:04:25.690] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:04:55.691] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:05:25.692] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:05:55.692] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:06:25.692] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:06:55.691] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:07:25.691] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:07:55.691] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:08:25.691] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:08:55.691] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:09:25.691] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:09:55.690] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:10:25.690] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:10:49.851] [ERROR] [AppDelegate.swift:586] [com.internxt.InternxtDesktop] [App] Cannot signal file provider, FileProvider manager not found
[2026-02-12 14:10:55.690] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:11:25.690] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:11:55.690] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:12:25.690] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:12:55.690] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:13:25.690] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
[2026-02-12 14:13:55.689] [INFO] [AppDelegate.swift:292] [com.internxt.InternxtDesktop] [App] Refreshing tokens...
com.internxt.errors.log
[2026-02-12 14:01:46.375] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:02:16.376] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:02:35.407] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.FileProviderError error 2.)
[2026-02-12 14:03:55.743] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] APIClientError -1 | An SSL error has occurred and a secure connection to the server cannot be made.
[2026-02-12 14:03:55.920] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] APIClientError 409 | Folder with the same name already exists | {"message":"Folder with the same name already exists","error":"Conflict","statusCode":409}
[2026-02-12 14:04:25.750] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:04:55.747] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:05:25.747] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:05:55.744] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:06:25.747] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:06:55.746] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:07:25.746] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:07:55.746] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:08:25.746] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:08:55.745] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:09:25.744] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:09:55.744] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:10:25.747] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:10:55.745] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:11:25.746] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:11:55.744] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:12:25.739] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:12:55.743] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:13:25.743] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:13:55.744] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:14:25.740] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:14:55.741] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:15:25.738] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:15:55.742] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:16:25.743] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:16:55.751] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:17:25.743] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:17:55.745] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:18:25.743] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:18:55.743] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:19:25.743] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
[2026-02-12 14:19:55.738] [ERROR] [Error.swift:14] [com.internxt.errors] [Sentry] The operation couldn’t be completed. (Internxt.AuthError error 0.)
Since the upgrade from MacOS 15.7.3 to 15.7.4 this morning the
Drive does not appear in the Finder / Locations anymore
The ~/Library/CloudStorage/ folder is empty
The logs are truncated to the last restart of the internxt client.