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Level Zero Runtime Crash on Ubuntu 24.04 (Arc A770M, xe driver) - bindless_heaps_helper.cpp #868

@markddrake

Description

@markddrake

I am running a clean installation of Ubuntu 24.04 LTS on an Intel NUC 12 Enthusiast (Serpent Canyon) with an Arc A770M dGPU.

The Intel graphics stack was installed via the recommended ppa:kobuk-team/intel-graphics PPA.

sudo apt update
sudo apt install -y software-properties-common dirmngr

# Add the Intel Graphics PPA
sudo add-apt-repository -y ppa:kobuk-team/intel-graphics

# Update package lists
sudo apt update

sudo apt install -y intel-opencl-icd libze-intel-gpu1 xpu-smi intel-media-va-driver-non-free


Update Grub to force the xe driver
vi /etc/default/grub
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i915.force_probe=!5690 xe.force_probe=5690"
update-grub

reboot

The correct xe kernel driver has been successfully forced for the dGPU.

Problem: The Level Zero compute runtime is crashing immediately upon attempting to run diagnostics, making all compute applications unusable.

Steps to Reproduce:

Ensure libze-intel-gpu1 is installed from the PPA.

Ensure xe is loaded for the dGPU (lspci -k confirms xe).

Run the diagnostic tool: /usr/bin/xpu-smi diag -d 0 -l 2

Observed Result:

Abort was called at 70 line in file:
./shared/source/helpers/bindless_heaps_helper.cpp
Aborted (core dumped)
System Details:

OS: Ubuntu 24.04 LTS

Kernel:
markddrake@deep-thought:~$ uname -r
6.8.0-87-generic

Hardware: Intel NUC 12 Enthusiast Kit (Serpent Canyon), Arc A770M

markddrake@deep-thought:~$ uname -r
6.8.0-87-generic

root@deep-thought:/home/markddrake# /usr/bin/xpu-smi diag -d 0 -l 2
Abort was called at 70 line in file:
./shared/source/helpers/bindless_heaps_helper.cpp
Aborted (core dumped)
root@deep-thought:/home/markddrake#

Please let me know if you additional info or the core ?

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