New (awesome!) backup plugin not uploading to the cloud

[ajlennon]

The problem

Hi there,

My HA just updated and I love the new backup plugin. Encryption, exclusion of media/shared, removal of older backups, and upload to the cloud. JUST what I've been needing.

However the backups are working locally but not uploading to the cloud. I am wondering if this just hasn't been "turned on" yet (I do have a subscription).

Can anybody please advise? Thanks!

What version of Home Assistant Core has the issue?

core-2025.1.0

What was the last working version of Home Assistant Core?

The last one

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Backup

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @home-assistant/core, mind taking a look at this issue as it has been labeled with an integration (backup) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of backup can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign backup Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

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backup documentation
backup source
_{^{(message by IssueLinks)}}

[home-assistant]

Hey there @home-assistant/cloud, mind taking a look at this issue as it has been labeled with an integration (cloud) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of cloud can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign cloud Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

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cloud documentation
cloud source
_{^{(message by IssueLinks)}}

[gfn256]

What is the size of your backup? AFAIK there is a 5GB limit for that cloud backup.

[ajlennon]

Not that big. A bit over half a gig

[ajlennon]

Oh look at that! It's started working :) I'll close this down and reopen if it stops again :)