Unable start Intel XTU

[nikitavedre]

Showing Error "Unable to start Intel Extreme Tuning Utility because the drivers are not present. Install the latest version of intel Extreme Tuning Utility" Even installing latest intel XTU
Log File Data is pated below

[3FFC:2770][2023-02-02T16:29:20]i001: Burn v3.14.0.6526, Windows v10.0 (Build 22000: Service Pack 0), path: C:\Users\dell\AppData\Local\Temp{D56FCB8B-BE8A-429D-9127-CD337B07A995}.cr\XTUSetup.exe
[3FFC:2770][2023-02-02T16:29:20]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'
[3FFC:2770][2023-02-02T16:29:20]i000: Initializing version variable 'BundleVersionNumber' to value '7.10.0.65'
[3FFC:2770][2023-02-02T16:29:20]i009: Command Line: '-burn.clean.room=C:\Users\dell\Downloads\XTUSetup.exe -burn.filehandle.attached=576 -burn.filehandle.self=584'
[3FFC:2770][2023-02-02T16:29:20]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\dell\Downloads\XTUSetup.exe'
[3FFC:2770][2023-02-02T16:29:20]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\dell\Downloads'
[3FFC:2770][2023-02-02T16:29:20]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\dell\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20230202162920.log'
[3FFC:2770][2023-02-02T16:29:20]i052: Condition 'VersionNT >= v6.1' evaluates to true.
[3FFC:2770][2023-02-02T16:29:20]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation'
[3FFC:32D0][2023-02-02T16:29:20]i000: Setting version variable 'WixBundleFileVersion' to value '7.10.0.65'
[3FFC:2770][2023-02-02T16:29:20]i100: Detect begin, 1 packages
[3FFC:2770][2023-02-02T16:29:20]i000: Setting version variable 'MsiAlreadyInstalledVersion' to value '7.10.0.65'
[3FFC:2770][2023-02-02T16:29:20]i000: Setting string variable 'NETFRAMEWORK45' to value '528449'
[3FFC:2770][2023-02-02T16:29:20]i000: Setting version variable 'WindowsDllVersion' to value '10.0.22000.1098'
[3FFC:2770][2023-02-02T16:29:20]i101: Detected package: Intel_XtuInstaller.msi, state: Present, cached: Complete
[3FFC:2770][2023-02-02T16:29:20]i052: Condition 'BundleVersionNumber > MsiAlreadyInstalledVersion OR BundleVersionNumber = "0.0.0.0" OR NOT WixBundleAction = 5' evaluates to false.
[3FFC:2770][2023-02-02T16:29:20]e000: Another flavor of the XTU application of a same or higher version is already installed. Uninstall the following from Add/Remove Programs: Intel(R) Extreme Tuning Utility
[3FFC:2770][2023-02-02T16:29:20]e000: Error 0x81f40001: Bundle condition evaluated to false: BundleVersionNumber > MsiAlreadyInstalledVersion OR BundleVersionNumber = "0.0.0.0" OR NOT WixBundleAction = 5
[3FFC:2770][2023-02-02T16:29:20]i199: Detect complete, result: 0x0

[fusk-l]

Same issue here.

[hhihhio]

after using this trick to install xtu, when I open xtu it say unsupported platform

[Foolian2]

same here.

[XXXRHINO18XXX]

i got it installed but every time i try to start xtu up it tells me the drivers are not located i am on a dell latitude 7410 i tried first luanching from desktop shortcut and from the program files path in the intel folder you will find the xtu program with all drivers and certs. i even tried installing all certificates manually but no luck same message every time i am just going to use throttle stop to undervolt my laptop thanks for your time and work on the helper its cool that it even got it to install stay cool and have a great day mate