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[Bug report]: Error 402 - payment required when attempting to pull convoy image #2143

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FredericEgmorte opened this issue Sep 10, 2024 · 4 comments
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bug Something isn't working

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@FredericEgmorte
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Description

Convoy has been deployed on EKS kubernetes cluster till few months and this morning the pod tried to restart. But the pod failed to pull image with an error 402: payment required.
Even locally, it's not possible to pull this image

To Reproduce

Deploy the helm chart of convoy

Expected behavior

Deployment up and running

Logs

Kubectl describe of pods:
Events:
Type Reason Age From Message


Normal Scheduled 8m10s default-scheduler Successfully assigned convoy/convoy-migrate-l8s5g to
Normal Pulling 6m43s (x4 over 8m10s) kubelet Pulling image "docker.cloudsmith.io/convoy/convoy/frain-dev/convoy:v24.1.2"
Warning Failed 6m42s (x4 over 8m8s) kubelet Failed to pull image "docker.cloudsmith.io/convoy/convoy/frain-dev/convoy:v24.1.2": failed to pull and unpack image "docker.cloudsmith.io/convoy/convoy/frain-dev/convoy:v24.1.2": failed to copy: httpReadSeeker: failed open: unexpected status code https://docker.cloudsmith.io/v2/convoy/convoy/frain-dev/convoy/blobs/sha256:e22229b9aeb8bd56b7ec329ca5c1cbe0368d0f5e6a45e2bad7ba667fc56a2ac6: 402 Payment Required
Warning Failed 6m42s (x4 over 8m8s) kubelet Error: ErrImagePull
Warning Failed 6m28s (x6 over 8m8s) kubelet Error: ImagePullBackOff
Normal BackOff 3m4s (x21 over 8m8s) kubelet Back-off pulling image "docker.cloudsmith.io/convoy/convoy/frain-dev/convoy:v24.1.2"

Stack (please complete the following information):

  • Convoy: v24.1.2
  • PostgreSQL: 15
@FredericEgmorte FredericEgmorte added the bug Something isn't working label Sep 10, 2024
@jirevwe
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jirevwe commented Sep 10, 2024

Apologies for the inconvenience. Our Cloudsmith bandwidth is depleted. We recently moved our images to DockerHub, but you will need to upgrade to v24.8.1. Please make sure to read the release notes before upgrading.

@FredericEgmorte
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Thanks ! I have just tested on docker hub and finally succeded to pull the image. Thank you for your quick reply @jirevwe

@subomi
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subomi commented Sep 10, 2024

@FredericEgmorte Don't forget to give us a star. :)

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