When using Evolution GO as a WhatsApp channel in EvoCRM Community, text messages are received normally, but inbound media messages (images, audio, documents, videos) are not processed.
The same EvoCRM installation works perfectly with the standard Evolution API (Node version), including all inbound and outbound media.
This indicates a compatibility issue between EvoCRM Community and Evolution GO media payloads.
Everything works, including inbound media.
The message arrives in the conversation, but attachment processing fails and media is not displayed.
and attachment creation fails.
EvoCRM should correctly process inbound media from Evolution GO and create attachments the same way it does when using Evolution API (Node).
If Evolution GO intentionally sends URL instead of mediaUrl, the EvoCRM parser should support both formats.
This issue was reproduced multiple times and isolated to Evolution GO integration only.
EvoCRM should correctly process inbound media from Evolution GO and create attachments the same way it does when using Evolution API (Node).
If Evolution GO intentionally sends URL instead of mediaUrl, the EvoCRM parser should support both formats.
When using Evolution GO as a WhatsApp channel in EvoCRM Community, text messages are received normally, but inbound media messages (images, audio, documents, videos) are not processed.
evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.205816 #1] INFO -- : [ActiveJob] Enqueued ScheduledActionsProcessorJob (Job ID: 8e52ddc9-8300-4d80-982d-48966aec7f6b) to Sidekiq(scheduled_jobs)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.207380 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [8e52ddc9-8300-4d80-982d-48966aec7f6b] Performing ScheduledActionsProcessorJob (Job ID: 8e52ddc9-8300-4d80-982d-48966aec7f6b) from Sidekiq(scheduled_jobs) enqueued at 2026-06-06T20:16:28.202474295Zevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.229277 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [8e52ddc9-8300-4d80-982d-48966aec7f6b] Found 0 due scheduled actionsevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.279443 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [8e52ddc9-8300-4d80-982d-48966aec7f6b] Performed ScheduledActionsProcessorJob (Job ID: 8e52ddc9-8300-4d80-982d-48966aec7f6b) from Sidekiq(scheduled_jobs) in 72.08msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.288272 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [34d01d3d-d6bf-4cf3-be4d-01f17e1d434b] Performing Inboxes::FetchImapEmailInboxesJob (Job ID: 34d01d3d-d6bf-4cf3-be4d-01f17e1d434b) from Sidekiq(scheduled_jobs) enqueued at 2026-06-06T20:16:28.280285178Zevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.288737 #1] INFO -- : [ActiveJob] Enqueued Inboxes::FetchImapEmailInboxesJob (Job ID: 34d01d3d-d6bf-4cf3-be4d-01f17e1d434b) to Sidekiq(scheduled_jobs)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.327373 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [34d01d3d-d6bf-4cf3-be4d-01f17e1d434b] [IMAP_FETCH] Scheduled 0 IMAP fetches, skipped 0 push-enabled channelsevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.327731 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [34d01d3d-d6bf-4cf3-be4d-01f17e1d434b] Performed Inboxes::FetchImapEmailInboxesJob (Job ID: 34d01d3d-d6bf-4cf3-be4d-01f17e1d434b) from Sidekiq(scheduled_jobs) in 39.49msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.337287 #1] INFO -- : [ActiveJob] Enqueued AgentBots::InactivityCheckSchedulerJob (Job ID: fac361cd-a444-4c80-8092-e4d48e6e9775) to Sidekiq(scheduled_jobs)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.339375 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [fac361cd-a444-4c80-8092-e4d48e6e9775] Performing AgentBots::InactivityCheckSchedulerJob (Job ID: fac361cd-a444-4c80-8092-e4d48e6e9775) from Sidekiq(scheduled_jobs) enqueued at 2026-06-06T20:16:28.333096232Zevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.348377 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [fac361cd-a444-4c80-8092-e4d48e6e9775] [InactivityScheduler] === Starting inactivity check ===evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.566014 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [fac361cd-a444-4c80-8092-e4d48e6e9775] [InactivityScheduler] Found 0 agent bots with inactivity actionsevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.578017 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [fac361cd-a444-4c80-8092-e4d48e6e9775] [InactivityScheduler] === Inactivity check completed ===evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.579680 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [fac361cd-a444-4c80-8092-e4d48e6e9775] Performed AgentBots::InactivityCheckSchedulerJob (Job ID: fac361cd-a444-4c80-8092-e4d48e6e9775) from Sidekiq(scheduled_jobs) in 240.33msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.723306 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Performing Webhooks::WhatsappEventsJob (Job ID: 67c075be-e805-4ef1-80d4-2623e62547a6) from Sidekiq(low) enqueued at 2026-06-06T20:16:39.711732451Z with arguments: {"data" => {"Info" => {"AddressingMode" => "", "BroadcastListOwner" => "", "BroadcastRecipients" => nil, "Category" => "", "Chat" => "559182054450@s.whatsapp.net", "DeviceSentMeta" => nil, "Edit" => "", "ID" => "3EB08C699E148D72914E22", "IsFromMe" => false, "IsGroup" => false, "MediaType" => "image", "MsgBotInfo" => {"EditSenderTimestampMS" => "0001-01-01T00:00:00Z", "EditTargetID" => "", "EditType" => ""}, "MsgMetaInfo" => {"DeprecatedLIDSession" => nil, "TargetChat" => "", "TargetID" => "", "TargetSender" => "", "ThreadMessageID" => "", "ThreadMessageSenderJID" => ""}, "Multicast" => false, "PushName" => "D Lobo", "RecipientAlt" => "", "Sender" => "559182054450@s.whatsapp.net", "SenderAlt" => "229308354326776@lid", "ServerID" => 0, "Timestamp" => "2026-06-06T17:16:08-03:00", "Type" => "media", "VerifiedName" => nil}, "IsBotInvoke" => false, "IsDocumentWithCaption" => false, "IsEdit" => false, "IsEphemeral" => false, "IsLottieSticker" => false, "IsViewOnce" => false, "IsViewOnceV2" => false, "IsViewOnceV2Extension" => false, "Message" => {"imageMessage" => {"URL" => "https://mmg.whatsapp.net/o1/v/t24/f2/m231/AQNUMzNnoCEF0Bplg0G1pky_Nnae0JhU7ikxqJShb_4Ux-6HppzOc2hneE9nrWcmZ7Id_ZNYkzCNVjCMLuq8YDMFfhyRK3isvjOHhjdA4w?ccb=9-4&oh=01_Q5Aa4gFQG7hSzO6wp21AJx7EQD1WOc9Br6-I3OYBBM7U8nlavQ&oe=6A457D8A&_nc_sid=e6ed6c&mms3=true", "contextInfo" => {"disappearingMode" => {"initiator" => 0}, "ephemeralSettingTimestamp" => 1780444601}, "directPath" => "/o1/v/t24/f2/m231/AQPevZf4nuIqsiQstzxLaOwB2PXcbhCpgA1yshIOnM-VyGPyZskqiftmp6Bi4WmVxZFRlixJfdFl4VWfIc1zt4AY0aZ0su-7nmjJSyRA2Q?ccb=9-4&oh=01_Q5Aa4wHNydTwnlUOrEnEe2oDBsa01Cj1oDkp6sWM6YzXE86Elg&oe=6A4BFA10&_nc_sid=e6ed6c", "fileEncSHA256" => "mwQvWggupW3uCW/ZZPe2kTUi0KPMqznMtqKAeuAPj0k=", "fileLength" => 291957, "fileSHA256" => "7kAST+qtsH17Kl/uli8Tcrzr7sHnvlByue62HGu9c/8=", "height" => 1280, "mediaKey" => "W7keum6RdRUYs4NJuzEktV6yTIFzhGVR/nt4f1IkvLo=", "mediaKeyTimestamp" => 1780359560, "mimetype" => "image/jpeg", "viewOnce" => false, "width" => 960}, "messageContextInfo" => {"deviceListMetadata" => {"receiverAccountType" => 1, "recipientKeyHash" => "aZhcyB5Cl91gWA==", "recipientTimestamp" => 1780442092, "senderAccountType" => 0, "senderTimestamp" => 1780508913}, "deviceListMetadataVersion" => 2, "messageSecret" => "9S+eH/JMueQuQXw3PolbucG0M10CRc6+xgS8+9G0u44="}}, "NewsletterMeta" => nil, "RetryCount" => 0, "SourceWebMsg" => nil, "UnavailableRequestID" => ""}, "event" => "Message", "instanceId" => "bcaae8c6-33fb-49d7-b9c6-c90e33759602", "instanceName" => "loboads", "instanceToken" => "a4baa706-7f0b-48b9-be6c-1abb8031d08e", "controller" => "webhooks/whatsapp", "action" => "process_payload", "phone_number" => "evolution_go", "whatsapp" => {"data" => {"Info" => {"AddressingMode" => "", "BroadcastListOwner" => "", "BroadcastRecipients" => nil, "Category" => "", "Chat" => "559182054450@s.whatsapp.net", "DeviceSentMeta" => nil, "Edit" => "", "ID" => "3EB08C699E148D72914E22", "IsFromMe" => false, "IsGroup" => false, "MediaType" => "image", "MsgBotInfo" => {"EditSenderTimestampMS" => "0001-01-01T00:00:00Z", "EditTargetID" => "", "EditType" => ""}, "MsgMetaInfo" => {"DeprecatedLIDSession" => nil, "TargetChat" => "", "TargetID" => "", "TargetSender" => "", "ThreadMessageID" => "", "ThreadMessageSenderJID" => ""}, "Multicast" => false, "PushName" => "D Lobo", "RecipientAlt" => "", "Sender" => "559182054450@s.whatsapp.net", "SenderAlt" => "229308354326776@lid", "ServerID" => 0, "Timestamp" => "2026-06-06T17:16:08-03:00", "Type" => "media", "VerifiedName" => nil}, "IsBotInvoke" => false, "IsDocumentWithCaption" => false, "IsEdit" => false, "IsEphemeral" => false, "IsLottieSticker" => false, "IsViewOnce" => false, "IsViewOnceV2" => false, "IsViewOnceV2Extension" => false, "Message" => {"imageMessage" => {"URL" => "https://mmg.whatsapp.net/o1/v/t24/f2/m231/AQNUMzNnoCEF0Bplg0G1pky_Nnae0JhU7ikxqJShb_4Ux-6HppzOc2hneE9nrWcmZ7Id_ZNYkzCNVjCMLuq8YDMFfhyRK3isvjOHhjdA4w?ccb=9-4&oh=01_Q5Aa4gFQG7hSzO6wp21AJx7EQD1WOc9Br6-I3OYBBM7U8nlavQ&oe=6A457D8A&_nc_sid=e6ed6c&mms3=true", "contextInfo" => {"disappearingMode" => {"initiator" => 0}, "ephemeralSettingTimestamp" => 1780444601}, "directPath" => "/o1/v/t24/f2/m231/AQPevZf4nuIqsiQstzxLaOwB2PXcbhCpgA1yshIOnM-VyGPyZskqiftmp6Bi4WmVxZFRlixJfdFl4VWfIc1zt4AY0aZ0su-7nmjJSyRA2Q?ccb=9-4&oh=01_Q5Aa4wHNydTwnlUOrEnEe2oDBsa01Cj1oDkp6sWM6YzXE86Elg&oe=6A4BFA10&_nc_sid=e6ed6c", "fileEncSHA256" => "mwQvWggupW3uCW/ZZPe2kTUi0KPMqznMtqKAeuAPj0k=", "fileLength" => 291957, "fileSHA256" => "7kAST+qtsH17Kl/uli8Tcrzr7sHnvlByue62HGu9c/8=", "height" => 1280, "mediaKey" => "W7keum6RdRUYs4NJuzEktV6yTIFzhGVR/nt4f1IkvLo=", "mediaKeyTimestamp" => 1780359560, "mimetype" => "image/jpeg", "viewOnce" => false, "width" => 960}, "messageContextInfo" => {"deviceListMetadata" => {"receiverAccountType" => 1, "recipientKeyHash" => "aZhcyB5Cl91gWA==", "recipientTimestamp" => 1780442092, "senderAccountType" => 0, "senderTimestamp" => 1780508913}, "deviceListMetadataVersion" => 2, "messageSecret" => "9S+eH/JMueQuQXw3PolbucG0M10CRc6+xgS8+9G0u44="}}, "NewsletterMeta" => nil, "RetryCount" => 0, "SourceWebMsg" => nil, "UnavailableRequestID" => ""}, "event" => "Message", "instanceId" => "bcaae8c6-33fb-49d7-b9c6-c90e33759602", "instanceName" => "loboads", "instanceToken" => "a4baa706-7f0b-48b9-be6c-1abb8031d08e"}, "evolution_go" => true}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.724077 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] WhatsApp webhook processing started: {"data" => {"Info" => {"AddressingMode" => "", "BroadcastListOwner" => "", "BroadcastRecipients" => nil, "Category" => "", "Chat" => "559182054450@s.whatsapp.net", "DeviceSentMeta" => nil, "Edit" => "", "ID" => "3EB08C699E148D72914E22", "IsFromMe" => false, "IsGroup" => false, "MediaType" => "image", "MsgBotInfo" => {"EditSenderTimestampMS" => "0001-01-01T00:00:00Z", "EditTargetID" => "", "EditType" => ""}, "MsgMetaInfo" => {"DeprecatedLIDSession" => nil, "TargetChat" => "", "TargetID" => "", "TargetSender" => "", "ThreadMessageID" => "", "ThreadMessageSenderJID" => ""}, "Multicast" => false, "PushName" => "D Lobo", "RecipientAlt" => "", "Sender" => "559182054450@s.whatsapp.net", "SenderAlt" => "229308354326776@lid", "ServerID" => 0, "Timestamp" => "2026-06-06T17:16:08-03:00", "Type" => "media", "VerifiedName" => nil}, "IsBotInvoke" => false, "IsDocumentWithCaption" => false, "IsEdit" => false, "IsEphemeral" => false, "IsLottieSticker" => false, "IsViewOnce" => false, "IsViewOnceV2" => false, "IsViewOnceV2Extension" => false, "Message" => {"imageMessage" => {"URL" => "https://mmg.whatsapp.net/o1/v/t24/f2/m231/AQNUMzNnoCEF0Bplg0G1pky_Nnae0JhU7ikxqJShb_4Ux-6HppzOc2hneE9nrWcmZ7Id_ZNYkzCNVjCMLuq8YDMFfhyRK3isvjOHhjdA4w?ccb=9-4&oh=01_Q5Aa4gFQG7hSzO6wp21AJx7EQD1WOc9Br6-I3OYBBM7U8nlavQ&oe=6A457D8A&_nc_sid=e6ed6c&mms3=true", "contextInfo" => {"disappearingMode" => {"initiator" => 0}, "ephemeralSettingTimestamp" => 1780444601}, "directPath" => "/o1/v/t24/f2/m231/AQPevZf4nuIqsiQstzxLaOwB2PXcbhCpgA1yshIOnM-VyGPyZskqiftmp6Bi4WmVxZFRlixJfdFl4VWfIc1zt4AY0aZ0su-7nmjJSyRA2Q?ccb=9-4&oh=01_Q5Aa4wHNydTwnlUOrEnEe2oDBsa01Cj1oDkp6sWM6YzXE86Elg&oe=6A4BFA10&_nc_sid=e6ed6c", "fileEncSHA256" => "mwQvWggupW3uCW/ZZPe2kTUi0KPMqznMtqKAeuAPj0k=", "fileLength" => 291957, "fileSHA256" => "7kAST+qtsH17Kl/uli8Tcrzr7sHnvlByue62HGu9c/8=", "height" => 1280, "mediaKey" => "W7keum6RdRUYs4NJuzEktV6yTIFzhGVR/nt4f1IkvLo=", "mediaKeyTimestamp" => 1780359560, "mimetype" => "image/jpeg", "viewOnce" => false, "width" => 960}, "messageContextInfo" => {"deviceListMetadata" => {"receiverAccountType" => 1, "recipientKeyHash" => "aZhcyB5Cl91gWA==", "recipientTimestamp" => 1780442092, "senderAccountType" => 0, "senderTimestamp" => 1780508913}, "deviceListMetadataVersion" => 2, "messageSecret" => "9S+eH/JMueQuQXw3PolbucG0M10CRc6+xgS8+9G0u44="}}, "NewsletterMeta" => nil, "RetryCount" => 0, "SourceWebMsg" => nil, "UnavailableRequestID" => ""}, "event" => "Message", "instanceId" => "bcaae8c6-33fb-49d7-b9c6-c90e33759602", "instanceName" => "loboads", "instanceToken" => "a4baa706-7f0b-48b9-be6c-1abb8031d08e", "controller" => "webhooks/whatsapp", "action" => "process_payload", "phone_number" => "evolution_go", "whatsapp" => {"data" => {"Info" => {"AddressingMode" => "", "BroadcastListOwner" => "", "BroadcastRecipients" => nil, "Category" => "", "Chat" => "559182054450@s.whatsapp.net", "DeviceSentMeta" => nil, "Edit" => "", "ID" => "3EB08C699E148D72914E22", "IsFromMe" => false, "IsGroup" => false, "MediaType" => "image", "MsgBotInfo" => {"EditSenderTimestampMS" => "0001-01-01T00:00:00Z", "EditTargetID" => "", "EditType" => ""}, "MsgMetaInfo" => {"DeprecatedLIDSession" => nil, "TargetChat" => "", "TargetID" => "", "TargetSender" => "", "ThreadMessageID" => "", "ThreadMessageSenderJID" => ""}, "Multicast" => false, "PushName" => "D Lobo", "RecipientAlt" => "", "Sender" => "559182054450@s.whatsapp.net", "SenderAlt" => "229308354326776@lid", "ServerID" => 0, "Timestamp" => "2026-06-06T17:16:08-03:00", "Type" => "media", "VerifiedName" => nil}, "IsBotInvoke" => false, "IsDocumentWithCaption" => false, "IsEdit" => false, "IsEphemeral" => false, "IsLottieSticker" => false, "IsViewOnce" => false, "IsViewOnceV2" => false, "IsViewOnceV2Extension" => false, "Message" => {"imageMessage" => {"URL" => "https://mmg.whatsapp.net/o1/v/t24/f2/m231/AQNUMzNnoCEF0Bplg0G1pky_Nnae0JhU7ikxqJShb_4Ux-6HppzOc2hneE9nrWcmZ7Id_ZNYkzCNVjCMLuq8YDMFfhyRK3isvjOHhjdA4w?ccb=9-4&oh=01_Q5Aa4gFQG7hSzO6wp21AJx7EQD1WOc9Br6-I3OYBBM7U8nlavQ&oe=6A457D8A&_nc_sid=e6ed6c&mms3=true", "contextInfo" => {"disappearingMode" => {"initiator" => 0}, "ephemeralSettingTimestamp" => 1780444601}, "directPath" => "/o1/v/t24/f2/m231/AQPevZf4nuIqsiQstzxLaOwB2PXcbhCpgA1yshIOnM-VyGPyZskqiftmp6Bi4WmVxZFRlixJfdFl4VWfIc1zt4AY0aZ0su-7nmjJSyRA2Q?ccb=9-4&oh=01_Q5Aa4wHNydTwnlUOrEnEe2oDBsa01Cj1oDkp6sWM6YzXE86Elg&oe=6A4BFA10&_nc_sid=e6ed6c", "fileEncSHA256" => "mwQvWggupW3uCW/ZZPe2kTUi0KPMqznMtqKAeuAPj0k=", "fileLength" => 291957, "fileSHA256" => "7kAST+qtsH17Kl/uli8Tcrzr7sHnvlByue62HGu9c/8=", "height" => 1280, "mediaKey" => "W7keum6RdRUYs4NJuzEktV6yTIFzhGVR/nt4f1IkvLo=", "mediaKeyTimestamp" => 1780359560, "mimetype" => "image/jpeg", "viewOnce" => false, "width" => 960}, "messageContextInfo" => {"deviceListMetadata" => {"receiverAccountType" => 1, "recipientKeyHash" => "aZhcyB5Cl91gWA==", "recipientTimestamp" => 1780442092, "senderAccountType" => 0, "senderTimestamp" => 1780508913}, "deviceListMetadataVersion" => 2, "messageSecret" => "9S+eH/JMueQuQXw3PolbucG0M10CRc6+xgS8+9G0u44="}}, "NewsletterMeta" => nil, "RetryCount" => 0, "SourceWebMsg" => nil, "UnavailableRequestID" => ""}, "event" => "Message", "instanceId" => "bcaae8c6-33fb-49d7-b9c6-c90e33759602", "instanceName" => "loboads", "instanceToken" => "a4baa706-7f0b-48b9-be6c-1abb8031d08e"}, "evolution_go" => true}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.724262 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] WhatsApp webhook channel search started with params: {"event" => "Message", "phone_number" => "evolution_go"}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.724379 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go channel search: Searching for instance_uuid=bcaae8c6-33fb-49d7-b9c6-c90e33759602evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.730620 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go channel search: Found 1 evolution_go channels totalevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.739077 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go channel search: Channel d5e16ad0-e181-45ba-988f-353127deb5bf has instance_uuid: bcaae8c6-33fb-49d7-b9c6-c90e33759602evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.744521 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go channel search: instance_uuid=bcaae8c6-33fb-49d7-b9c6-c90e33759602 - found channel d5e16ad0-e181-45ba-988f-353127deb5bfevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.744733 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Channel search via Evolution Go instanceId bcaae8c6-33fb-49d7-b9c6-c90e33759602: found +5591982054450evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.783481 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] ✅ Channel found: +5591982054450 (provider: evolution_go, inbox: loboads)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.785390 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Found WhatsApp channel: +5591982054450 (provider: evolution_go)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.785657 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Sync event detection: whatsapp_field=, evolution_event=Message, is_sync=falseevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.785707 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Processing message event for channel +5591982054450 (provider: evolution_go)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790386 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Service initialized with inbox: c0bdee7f-86ca-47ec-a5d6-624cbbb7050cevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790569 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Processing event Message for instance bcaae8c6-33fb-49d7-b9c6-c90e33759602evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790689 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Processing message 3EB08C699E148D72914E22 (fromMe: false, type: media)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790726 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Checking if message is processableevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790754 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message ID: 3EB08C699E148D72914E22evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790783 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Is incoming: trueevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.834831 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Creating new message 3EB08C699E148D72914E22evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.835322 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Setting contact - inbox present: trueevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.835476 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Using SenderAlt '229308354326776@lid' as source_idevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.835501 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Incoming contact - source_id: 229308354326776@lid, phone_number: 559182054450, push_name: D Loboevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.836130 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go: Smart contact/inbox lookup for source_id: 229308354326776@lidevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.876414 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go: Found existing ContactInbox 0a67ab85-bd3c-49ef-9ea7-6eb39924b299 with exact source_id '229308354326776@lid'evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.993122 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Contact set - ID: 875157e0-e334-46c3-8b5d-0d75e11af3d3, Name: D Lobo, Identifier: 229308354326776@lid, Source ID: 229308354326776@lidevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036509 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Creating message with content:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036653 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Attach media flag: trueevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036689 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Checking for quoted messageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036727 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message structure: ["imageMessage", "messageContextInfo"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036770 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Data structure: ["Info", "IsBotInvoke", "IsDocumentWithCaption", "IsEdit", "IsEphemeral", "IsLottieSticker", "IsViewOnce", "IsViewOnceV2", "IsViewOnceV2Extension", "Message", "NewsletterMeta", "RetryCount", "SourceWebMsg", "UnavailableRequestID"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036806 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Data isQuoted:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036830 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Has extendedTextMessage: falseevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036861 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: extendedTextMessage keys:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036897 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: contextInfo keys:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036965 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: No quoted message ID foundevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036994 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Checking for quoted messageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037017 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message structure: ["imageMessage", "messageContextInfo"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037049 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Data structure: ["Info", "IsBotInvoke", "IsDocumentWithCaption", "IsEdit", "IsEphemeral", "IsLottieSticker", "IsViewOnce", "IsViewOnceV2", "IsViewOnceV2Extension", "Message", "NewsletterMeta", "RetryCount", "SourceWebMsg", "UnavailableRequestID"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037068 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Data isQuoted:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037086 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Has extendedTextMessage: falseevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037103 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: extendedTextMessage keys:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037120 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: contextInfo keys:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037415 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: No quoted message ID foundevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037485 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Is quoted message? falseevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.071577 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message built with attributes: [, , , , , , , ]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072333 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message content_attributes: {"external_created_at" => 1780776968, "media_type" => "image"}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072419 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Processing attachment for message 3EB08C699E148D72914E22, type: imageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072442 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Media debug info:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072460 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] - Message type: imageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072478 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Extracting media URL from messageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072500 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message structure for media: ["imageMessage", "messageContextInfo"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072518 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Root level mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072534 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Checking inside specific message types for mediaUrlevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072560 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: imageMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072575 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: videoMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072621 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: audioMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072646 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: documentMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072661 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: stickerMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072677 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Final extracted media URL:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072690 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] - Media URL:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072725 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] - Mimetype: image/jpegevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072743 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Extracting media URL from messageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072760 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message structure for media: ["imageMessage", "messageContextInfo"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072774 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Root level mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072786 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Checking inside specific message types for mediaUrlevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072805 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: imageMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072818 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: videoMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072830 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: audioMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072843 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: documentMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072856 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: stickerMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072869 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Final extracted media URL:evo_crm_sidekiq-1 | W, [2026-06-06T20:16:40.072927 #1] WARN -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: No media found - no mediaUrl or base64evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.144077 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] [Inbox] active_bot? - inbox_id: c0bdee7f-86ca-47ec-a5d6-624cbbb7050c, agent_bot_inbox present?: false, agent_bot_inbox&.active?: , result:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.278292 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] ActionCable enqueue event=message.created recipients=3evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.289160 #1] INFO -- : [ActiveJob] [ActionCableBroadcastJob] [797a8f82-4433-47fc-80e7-b479bca8d3b0] Performing ActionCableBroadcastJob (Job ID: 797a8f82-4433-47fc-80e7-b479bca8d3b0) from Sidekiq(realtime) enqueued at 2026-06-06T20:16:40.279671027Z with arguments: ["btVU7CsqU32MG2qWbwPyvB9Y", "D7qzKpFJmwu5chkrzLrdYYUb", "account_d1e974a0-6e6a-4fd6-8fda-cf1b07b19113"], "message.created", {id: "ad90b522-99ec-45f7-bd61-e9755f00e649", content: "", inbox_id: "c0bdee7f-86ca-47ec-a5d6-624cbbb7050c", conversation_id: "f11e51ee-85cf-4920-9365-3db6ecc4c50e", message_type: 0, created_at: 1780776968, updated_at: Sat, 06 Jun 2026 20:16:40.089299468 UTC +00:00, private: false, status: "sent", source_id: "3EB08C699E148D72914E22", content_type: "text", content_attributes: {"external_created_at" => 1780776968, "media_type" => "image"}, sender_type: "Contact", sender_id: "875157e0-e334-46c3-8b5d-0d75e11af3d3", external_source_ids: {}, additional_attributes: {}, processed_message_content: "", sentiment_score: 0.0, sentiment: 0, conversation: {id: "f11e51ee-85cf-4920-9365-3db6ecc4c50e", assignee_id: nil, unread_count: 1, last_activity_at: 1780774887, contact_inbox: {source_id: "229308354326776@lid"}}, sender: {additional_attributes: {}, custom_attributes: {}, email: nil, id: "875157e0-e334-46c3-8b5d-0d75e11af3d3", identifier: "229308354326776@lid", name: "D Lobo", phone_number: "+559182054450", thumbnail: "https://api-evocrm.loboads.top/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaEpJaWxrTW1GbE16ZzVZUzB4Wm1WaUxUUmhZamt0T1RRME1DMHdZbVU1TTJNMFpEZ3hOekVHT2daRlZBPT0iLCJleHAiOm51bGwsInB1ciI6ImJsb2JfaWQifX0=--84d06ae56e605a162d3c3077a41362818bd45b23/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--6290413302c6aa4b27f2c5069c4c29737dcefbb2/629783496_1387400602667340_6912514223935398127_n.jpg", blocked: false, type: "contact"}}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.290258 #1] INFO -- : [ActiveJob] [ActionCableBroadcastJob] [797a8f82-4433-47fc-80e7-b479bca8d3b0] ActionCable broadcast start job_id=797a8f82-4433-47fc-80e7-b479bca8d3b0 event=message.created recipients=3evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.289790 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Enqueued ActionCableBroadcastJob (Job ID: 797a8f82-4433-47fc-80e7-b479bca8d3b0) to Sidekiq(realtime) with arguments: ["btVU7CsqU32MG2qWbwPyvB9Y", "D7qzKpFJmwu5chkrzLrdYYUb", "account_d1e974a0-6e6a-4fd6-8fda-cf1b07b19113"], "message.created", {id: "ad90b522-99ec-45f7-bd61-e9755f00e649", content: "", inbox_id: "c0bdee7f-86ca-47ec-a5d6-624cbbb7050c", conversation_id: "f11e51ee-85cf-4920-9365-3db6ecc4c50e", message_type: 0, created_at: 1780776968, updated_at: Sat, 06 Jun 2026 20:16:40.089299468 UTC +00:00, private: false, status: "sent", source_id: "3EB08C699E148D72914E22", content_type: "text", content_attributes: {"external_created_at" => 1780776968, "media_type" => "image"}, sender_type: "Contact", sender_id: "875157e0-e334-46c3-8b5d-0d75e11af3d3", external_source_ids: {}, additional_attributes: {}, processed_message_content: "", sentiment_score: 0.0, sentiment: 0, conversation: {id: "f11e51ee-85cf-4920-9365-3db6ecc4c50e", assignee_id: nil, unread_count: 1, last_activity_at: 1780774887, contact_inbox: {source_id: "229308354326776@lid"}}, sender: {additional_attributes: {}, custom_attributes: {}, email: nil, id: "875157e0-e334-46c3-8b5d-0d75e11af3d3", identifier: "229308354326776@lid", name: "D Lobo", phone_number: "+559182054450", thumbnail: "https://api-evocrm.loboads.top/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaEpJaWxrTW1GbE16ZzVZUzB4Wm1WaUxUUmhZamt0T1RRME1DMHdZbVU1TTJNMFpEZ3hOekVHT2daRlZBPT0iLCJleHAiOm51bGwsInB1ciI6ImJsb2JfaWQifX0=--84d06ae56e605a162d3c3077a41362818bd45b23/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--6290413302c6aa4b27f2c5069c4c29737dcefbb2/629783496_1387400602667340_6912514223935398127_n.jpg", blocked: false, type: "contact"}}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.313981 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Enqueued EventDispatcherJob (Job ID: 51a0d58c-797d-4663-b4ea-a82324c48a6a) to Sidekiq(critical) with arguments: "message.created", Sat, 06 Jun 2026 20:16:40.159674779 UTC +00:00, {message: #<GlobalID:0x000077b6c202f508 @uri=#<URI::GID gid://evolution/Message/ad90b522-99ec-45f7-bd61-e9755f00e649>>, performed_by: nil}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.319330 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Enqueued SendReplyJob (Job ID: 846145d5-c394-46be-85f1-d6ce065e9291) to Sidekiq(high) with arguments: "ad90b522-99ec-45f7-bd61-e9755f00e649"evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.321215 #1] INFO -- : [ActiveJob] [SendReplyJob] [846145d5-c394-46be-85f1-d6ce065e9291] Performing SendReplyJob (Job ID: 846145d5-c394-46be-85f1-d6ce065e9291) from Sidekiq(high) enqueued at 2026-06-06T20:16:40.316068220Z with arguments: "ad90b522-99ec-45f7-bd61-e9755f00e649"evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.350342 #1] INFO -- : [ActiveJob] [ActionCableBroadcastJob] [797a8f82-4433-47fc-80e7-b479bca8d3b0] ActionCable broadcast done job_id=797a8f82-4433-47fc-80e7-b479bca8d3b0 event=message.createdevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.351450 #1] INFO -- : [ActiveJob] [ActionCableBroadcastJob] [797a8f82-4433-47fc-80e7-b479bca8d3b0] Performed ActionCableBroadcastJob (Job ID: 797a8f82-4433-47fc-80e7-b479bca8d3b0) from Sidekiq(realtime) in 63.32msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.374371 #1] INFO -- : [ActiveJob] [EventDispatcherJob] [51a0d58c-797d-4663-b4ea-a82324c48a6a] Performing EventDispatcherJob (Job ID: 51a0d58c-797d-4663-b4ea-a82324c48a6a) from Sidekiq(critical) enqueued at 2026-06-06T20:16:40.304316730Z with arguments: "message.created", Sat, 06 Jun 2026 20:16:40.159674779 UTC +00:00, {message: #<GlobalID:0x000077b6c7f1c3b8 @uri=#<URI::GID gid://evolution/Message/ad90b522-99ec-45f7-bd61-e9755f00e649>>, performed_by: nil}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.444418 #1] INFO -- : [ActiveJob] [SendReplyJob] [846145d5-c394-46be-85f1-d6ce065e9291] Performed SendReplyJob (Job ID: 846145d5-c394-46be-85f1-d6ce065e9291) from Sidekiq(high) in 123.27msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.511765 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message saved - ID: ad90b522-99ec-45f7-bd61-e9755f00e649, Reply attributes: {}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.511978 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message created successfully - ID: ad90b522-99ec-45f7-bd61-e9755f00e649, Content:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.512342 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Performed Webhooks::WhatsappEventsJob (Job ID: 67c075be-e805-4ef1-80d4-2623e62547a6) from Sidekiq(low) in 790.21msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.699352 #1] INFO -- : [ActiveJob] [EventDispatcherJob] [51a0d58c-797d-4663-b4ea-a82324c48a6a] Performed EventDispatcherJob (Job ID: 51a0d58c-797d-4663-b4ea-a82324c48a6a) from Sidekiq(critical) in 389.49msevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.333094 #1] INFO -- : [ActiveJob] Enqueued ScheduledActionsProcessorJob (Job ID: 1147829d-41bb-4da8-ae90-725f2f04a385) to Sidekiq(scheduled_jobs)evo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.399531 #1] INFO -- : [ActiveJob] Enqueued AgentBots::InactivityCheckSchedulerJob (Job ID: 21273aac-8b40-4e49-9050-29ce75f4f88e) to Sidekiq(scheduled_jobs)evo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.688979 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [1147829d-41bb-4da8-ae90-725f2f04a385] Performing ScheduledActionsProcessorJob (Job ID: 1147829d-41bb-4da8-ae90-725f2f04a385) from Sidekiq(scheduled_jobs) enqueued at 2026-06-06T20:17:04.328701777Zevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.691332 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [21273aac-8b40-4e49-9050-29ce75f4f88e] Performing AgentBots::InactivityCheckSchedulerJob (Job ID: 21273aac-8b40-4e49-9050-29ce75f4f88e) from Sidekiq(scheduled_jobs) enqueued at 2026-06-06T20:17:04.398435396Zevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.693549 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [21273aac-8b40-4e49-9050-29ce75f4f88e] [InactivityScheduler] === Starting inactivity check ===evo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.698465 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [21273aac-8b40-4e49-9050-29ce75f4f88e] [InactivityScheduler] Found 0 agent bots with inactivity actionsevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.704158 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [1147829d-41bb-4da8-ae90-725f2f04a385] Found 0 due scheduled actionsevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.708128 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [21273aac-8b40-4e49-9050-29ce75f4f88e] [InactivityScheduler] === Inactivity check completed ===evo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.708667 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [21273aac-8b40-4e49-9050-29ce75f4f88e] Performed AgentBots::InactivityCheckSchedulerJob (Job ID: 21273aac-8b40-4e49-9050-29ce75f4f88e) from Sidekiq(scheduled_jobs) in 17.17msevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.710774 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [1147829d-41bb-4da8-ae90-725f2f04a385] Performed ScheduledActionsProcessorJob (Job ID: 1147829d-41bb-4da8-ae90-725f2f04a385) from Sidekiq(scheduled_jobs) in 21.89ms
Description
Summary
When using Evolution GO as a WhatsApp channel in EvoCRM Community, text messages are received normally, but inbound media messages (images, audio, documents, videos) are not processed.
The same EvoCRM installation works perfectly with the standard Evolution API (Node version), including all inbound and outbound media.
This indicates a compatibility issue between EvoCRM Community and Evolution GO media payloads.
Environment
EvoCRM
WhatsApp Provider
Storage
Active Storage
ACTIVE_STORAGE_SERVICE=s3_compatible
Storage is working correctly because:
What works
Evolution GO
Evolution API (Node)
Everything works, including inbound media.
What does NOT work
Inbound media from WhatsApp -> EvoCRM when using Evolution GO:
The message arrives in the conversation, but attachment processing fails and media is not displayed.
Logs
CRM logs show:
Evolution Go API: No media found - no mediaUrl or base64
Investigation
Inside:
app/services/whatsapp/evolution_go_handlers/messages_upsert.rb
the attachment extraction expects:
message[:mediaUrl]
or:
message.dig(:imageMessage, :mediaUrl)
message.dig(:videoMessage, :mediaUrl)
message.dig(:audioMessage, :mediaUrl)
message.dig(:documentMessage, :mediaUrl)
However Evolution GO webhook payload contains:
imageMessage.URL
instead of:
imageMessage.mediaUrl
Example payload fragment:
{
"Message": {
"imageMessage": {
"URL": "https://mmg.whatsapp.net/..."
}
}
}
Because mediaUrl is missing, EvoCRM logs:
"No media found - no mediaUrl or base64"
and attachment creation fails.
Proof that storage is not the problem
Expected behavior
EvoCRM should correctly process inbound media from Evolution GO and create attachments the same way it does when using Evolution API (Node).
If Evolution GO intentionally sends URL instead of mediaUrl, the EvoCRM parser should support both formats.
Reproduction Steps
Install EvoCRM Community
Configure MinIO (S3 compatible storage)
Connect WhatsApp using Evolution GO
Send image/audio/document from WhatsApp
Observe:
Replace Evolution GO with Evolution API (Node)
Repeat same test
Media works normally
Additional Notes
This issue was reproduced multiple times and isolated to Evolution GO integration only.
Affected Service
CRM Service (evo-ai-crm-community)
Steps to Reproduce
Install EvoCRM Community
Configure MinIO (S3 compatible storage)
Connect WhatsApp using Evolution GO
Send image/audio/document from WhatsApp
Observe:
Message arrives
Attachment is not created
Log shows "No media found - no mediaUrl or base64"
Replace Evolution GO with Evolution API (Node)
Repeat same test
Media works normally
Expected Behavior
EvoCRM should correctly process inbound media from Evolution GO and create attachments the same way it does when using Evolution API (Node).
If Evolution GO intentionally sends URL instead of mediaUrl, the EvoCRM parser should support both formats.
Actual Behavior
When using Evolution GO as a WhatsApp channel in EvoCRM Community, text messages are received normally, but inbound media messages (images, audio, documents, videos) are not processed.
Environment
EvoCRM
evo-ai-crm-community: latest
Installed via EasyPanel (Docker Compose)
WhatsApp Provider
Evolution GO (latest available version)
Storage
MinIO (S3 Compatible)
Active Storage
ACTIVE_STORAGE_SERVICE=s3_compatible
Storage is working correctly because:
User avatar uploads work
Outbound media sent from CRM -> WhatsApp works
Files are correctly stored in MinIO
Screenshots
No response
Relevant Logs
evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.205816 #1] INFO -- : [ActiveJob] Enqueued ScheduledActionsProcessorJob (Job ID: 8e52ddc9-8300-4d80-982d-48966aec7f6b) to Sidekiq(scheduled_jobs)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.207380 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [8e52ddc9-8300-4d80-982d-48966aec7f6b] Performing ScheduledActionsProcessorJob (Job ID: 8e52ddc9-8300-4d80-982d-48966aec7f6b) from Sidekiq(scheduled_jobs) enqueued at 2026-06-06T20:16:28.202474295Zevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.229277 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [8e52ddc9-8300-4d80-982d-48966aec7f6b] Found 0 due scheduled actionsevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.279443 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [8e52ddc9-8300-4d80-982d-48966aec7f6b] Performed ScheduledActionsProcessorJob (Job ID: 8e52ddc9-8300-4d80-982d-48966aec7f6b) from Sidekiq(scheduled_jobs) in 72.08msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.288272 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [34d01d3d-d6bf-4cf3-be4d-01f17e1d434b] Performing Inboxes::FetchImapEmailInboxesJob (Job ID: 34d01d3d-d6bf-4cf3-be4d-01f17e1d434b) from Sidekiq(scheduled_jobs) enqueued at 2026-06-06T20:16:28.280285178Zevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.288737 #1] INFO -- : [ActiveJob] Enqueued Inboxes::FetchImapEmailInboxesJob (Job ID: 34d01d3d-d6bf-4cf3-be4d-01f17e1d434b) to Sidekiq(scheduled_jobs)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.327373 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [34d01d3d-d6bf-4cf3-be4d-01f17e1d434b] [IMAP_FETCH] Scheduled 0 IMAP fetches, skipped 0 push-enabled channelsevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.327731 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [34d01d3d-d6bf-4cf3-be4d-01f17e1d434b] Performed Inboxes::FetchImapEmailInboxesJob (Job ID: 34d01d3d-d6bf-4cf3-be4d-01f17e1d434b) from Sidekiq(scheduled_jobs) in 39.49msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.337287 #1] INFO -- : [ActiveJob] Enqueued AgentBots::InactivityCheckSchedulerJob (Job ID: fac361cd-a444-4c80-8092-e4d48e6e9775) to Sidekiq(scheduled_jobs)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.339375 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [fac361cd-a444-4c80-8092-e4d48e6e9775] Performing AgentBots::InactivityCheckSchedulerJob (Job ID: fac361cd-a444-4c80-8092-e4d48e6e9775) from Sidekiq(scheduled_jobs) enqueued at 2026-06-06T20:16:28.333096232Zevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.348377 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [fac361cd-a444-4c80-8092-e4d48e6e9775] [InactivityScheduler] === Starting inactivity check ===evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.566014 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [fac361cd-a444-4c80-8092-e4d48e6e9775] [InactivityScheduler] Found 0 agent bots with inactivity actionsevo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.578017 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [fac361cd-a444-4c80-8092-e4d48e6e9775] [InactivityScheduler] === Inactivity check completed ===evo_crm_sidekiq-1 | I, [2026-06-06T20:16:28.579680 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [fac361cd-a444-4c80-8092-e4d48e6e9775] Performed AgentBots::InactivityCheckSchedulerJob (Job ID: fac361cd-a444-4c80-8092-e4d48e6e9775) from Sidekiq(scheduled_jobs) in 240.33msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.723306 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Performing Webhooks::WhatsappEventsJob (Job ID: 67c075be-e805-4ef1-80d4-2623e62547a6) from Sidekiq(low) enqueued at 2026-06-06T20:16:39.711732451Z with arguments: {"data" => {"Info" => {"AddressingMode" => "", "BroadcastListOwner" => "", "BroadcastRecipients" => nil, "Category" => "", "Chat" => "559182054450@s.whatsapp.net", "DeviceSentMeta" => nil, "Edit" => "", "ID" => "3EB08C699E148D72914E22", "IsFromMe" => false, "IsGroup" => false, "MediaType" => "image", "MsgBotInfo" => {"EditSenderTimestampMS" => "0001-01-01T00:00:00Z", "EditTargetID" => "", "EditType" => ""}, "MsgMetaInfo" => {"DeprecatedLIDSession" => nil, "TargetChat" => "", "TargetID" => "", "TargetSender" => "", "ThreadMessageID" => "", "ThreadMessageSenderJID" => ""}, "Multicast" => false, "PushName" => "D Lobo", "RecipientAlt" => "", "Sender" => "559182054450@s.whatsapp.net", "SenderAlt" => "229308354326776@lid", "ServerID" => 0, "Timestamp" => "2026-06-06T17:16:08-03:00", "Type" => "media", "VerifiedName" => nil}, "IsBotInvoke" => false, "IsDocumentWithCaption" => false, "IsEdit" => false, "IsEphemeral" => false, "IsLottieSticker" => false, "IsViewOnce" => false, "IsViewOnceV2" => false, "IsViewOnceV2Extension" => false, "Message" => {"imageMessage" => {"URL" => "https://mmg.whatsapp.net/o1/v/t24/f2/m231/AQNUMzNnoCEF0Bplg0G1pky_Nnae0JhU7ikxqJShb_4Ux-6HppzOc2hneE9nrWcmZ7Id_ZNYkzCNVjCMLuq8YDMFfhyRK3isvjOHhjdA4w?ccb=9-4&oh=01_Q5Aa4gFQG7hSzO6wp21AJx7EQD1WOc9Br6-I3OYBBM7U8nlavQ&oe=6A457D8A&_nc_sid=e6ed6c&mms3=true", "contextInfo" => {"disappearingMode" => {"initiator" => 0}, "ephemeralSettingTimestamp" => 1780444601}, "directPath" => "/o1/v/t24/f2/m231/AQPevZf4nuIqsiQstzxLaOwB2PXcbhCpgA1yshIOnM-VyGPyZskqiftmp6Bi4WmVxZFRlixJfdFl4VWfIc1zt4AY0aZ0su-7nmjJSyRA2Q?ccb=9-4&oh=01_Q5Aa4wHNydTwnlUOrEnEe2oDBsa01Cj1oDkp6sWM6YzXE86Elg&oe=6A4BFA10&_nc_sid=e6ed6c", "fileEncSHA256" => "mwQvWggupW3uCW/ZZPe2kTUi0KPMqznMtqKAeuAPj0k=", "fileLength" => 291957, "fileSHA256" => "7kAST+qtsH17Kl/uli8Tcrzr7sHnvlByue62HGu9c/8=", "height" => 1280, "mediaKey" => "W7keum6RdRUYs4NJuzEktV6yTIFzhGVR/nt4f1IkvLo=", "mediaKeyTimestamp" => 1780359560, "mimetype" => "image/jpeg", "viewOnce" => false, "width" => 960}, "messageContextInfo" => {"deviceListMetadata" => {"receiverAccountType" => 1, "recipientKeyHash" => "aZhcyB5Cl91gWA==", "recipientTimestamp" => 1780442092, "senderAccountType" => 0, "senderTimestamp" => 1780508913}, "deviceListMetadataVersion" => 2, "messageSecret" => "9S+eH/JMueQuQXw3PolbucG0M10CRc6+xgS8+9G0u44="}}, "NewsletterMeta" => nil, "RetryCount" => 0, "SourceWebMsg" => nil, "UnavailableRequestID" => ""}, "event" => "Message", "instanceId" => "bcaae8c6-33fb-49d7-b9c6-c90e33759602", "instanceName" => "loboads", "instanceToken" => "a4baa706-7f0b-48b9-be6c-1abb8031d08e", "controller" => "webhooks/whatsapp", "action" => "process_payload", "phone_number" => "evolution_go", "whatsapp" => {"data" => {"Info" => {"AddressingMode" => "", "BroadcastListOwner" => "", "BroadcastRecipients" => nil, "Category" => "", "Chat" => "559182054450@s.whatsapp.net", "DeviceSentMeta" => nil, "Edit" => "", "ID" => "3EB08C699E148D72914E22", "IsFromMe" => false, "IsGroup" => false, "MediaType" => "image", "MsgBotInfo" => {"EditSenderTimestampMS" => "0001-01-01T00:00:00Z", "EditTargetID" => "", "EditType" => ""}, "MsgMetaInfo" => {"DeprecatedLIDSession" => nil, "TargetChat" => "", "TargetID" => "", "TargetSender" => "", "ThreadMessageID" => "", "ThreadMessageSenderJID" => ""}, "Multicast" => false, "PushName" => "D Lobo", "RecipientAlt" => "", "Sender" => "559182054450@s.whatsapp.net", "SenderAlt" => "229308354326776@lid", "ServerID" => 0, "Timestamp" => "2026-06-06T17:16:08-03:00", "Type" => "media", "VerifiedName" => nil}, "IsBotInvoke" => false, "IsDocumentWithCaption" => false, "IsEdit" => false, "IsEphemeral" => false, "IsLottieSticker" => false, "IsViewOnce" => false, "IsViewOnceV2" => false, "IsViewOnceV2Extension" => false, "Message" => {"imageMessage" => {"URL" => "https://mmg.whatsapp.net/o1/v/t24/f2/m231/AQNUMzNnoCEF0Bplg0G1pky_Nnae0JhU7ikxqJShb_4Ux-6HppzOc2hneE9nrWcmZ7Id_ZNYkzCNVjCMLuq8YDMFfhyRK3isvjOHhjdA4w?ccb=9-4&oh=01_Q5Aa4gFQG7hSzO6wp21AJx7EQD1WOc9Br6-I3OYBBM7U8nlavQ&oe=6A457D8A&_nc_sid=e6ed6c&mms3=true", "contextInfo" => {"disappearingMode" => {"initiator" => 0}, "ephemeralSettingTimestamp" => 1780444601}, "directPath" => "/o1/v/t24/f2/m231/AQPevZf4nuIqsiQstzxLaOwB2PXcbhCpgA1yshIOnM-VyGPyZskqiftmp6Bi4WmVxZFRlixJfdFl4VWfIc1zt4AY0aZ0su-7nmjJSyRA2Q?ccb=9-4&oh=01_Q5Aa4wHNydTwnlUOrEnEe2oDBsa01Cj1oDkp6sWM6YzXE86Elg&oe=6A4BFA10&_nc_sid=e6ed6c", "fileEncSHA256" => "mwQvWggupW3uCW/ZZPe2kTUi0KPMqznMtqKAeuAPj0k=", "fileLength" => 291957, "fileSHA256" => "7kAST+qtsH17Kl/uli8Tcrzr7sHnvlByue62HGu9c/8=", "height" => 1280, "mediaKey" => "W7keum6RdRUYs4NJuzEktV6yTIFzhGVR/nt4f1IkvLo=", "mediaKeyTimestamp" => 1780359560, "mimetype" => "image/jpeg", "viewOnce" => false, "width" => 960}, "messageContextInfo" => {"deviceListMetadata" => {"receiverAccountType" => 1, "recipientKeyHash" => "aZhcyB5Cl91gWA==", "recipientTimestamp" => 1780442092, "senderAccountType" => 0, "senderTimestamp" => 1780508913}, "deviceListMetadataVersion" => 2, "messageSecret" => "9S+eH/JMueQuQXw3PolbucG0M10CRc6+xgS8+9G0u44="}}, "NewsletterMeta" => nil, "RetryCount" => 0, "SourceWebMsg" => nil, "UnavailableRequestID" => ""}, "event" => "Message", "instanceId" => "bcaae8c6-33fb-49d7-b9c6-c90e33759602", "instanceName" => "loboads", "instanceToken" => "a4baa706-7f0b-48b9-be6c-1abb8031d08e"}, "evolution_go" => true}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.724077 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] WhatsApp webhook processing started: {"data" => {"Info" => {"AddressingMode" => "", "BroadcastListOwner" => "", "BroadcastRecipients" => nil, "Category" => "", "Chat" => "559182054450@s.whatsapp.net", "DeviceSentMeta" => nil, "Edit" => "", "ID" => "3EB08C699E148D72914E22", "IsFromMe" => false, "IsGroup" => false, "MediaType" => "image", "MsgBotInfo" => {"EditSenderTimestampMS" => "0001-01-01T00:00:00Z", "EditTargetID" => "", "EditType" => ""}, "MsgMetaInfo" => {"DeprecatedLIDSession" => nil, "TargetChat" => "", "TargetID" => "", "TargetSender" => "", "ThreadMessageID" => "", "ThreadMessageSenderJID" => ""}, "Multicast" => false, "PushName" => "D Lobo", "RecipientAlt" => "", "Sender" => "559182054450@s.whatsapp.net", "SenderAlt" => "229308354326776@lid", "ServerID" => 0, "Timestamp" => "2026-06-06T17:16:08-03:00", "Type" => "media", "VerifiedName" => nil}, "IsBotInvoke" => false, "IsDocumentWithCaption" => false, "IsEdit" => false, "IsEphemeral" => false, "IsLottieSticker" => false, "IsViewOnce" => false, "IsViewOnceV2" => false, "IsViewOnceV2Extension" => false, "Message" => {"imageMessage" => {"URL" => "https://mmg.whatsapp.net/o1/v/t24/f2/m231/AQNUMzNnoCEF0Bplg0G1pky_Nnae0JhU7ikxqJShb_4Ux-6HppzOc2hneE9nrWcmZ7Id_ZNYkzCNVjCMLuq8YDMFfhyRK3isvjOHhjdA4w?ccb=9-4&oh=01_Q5Aa4gFQG7hSzO6wp21AJx7EQD1WOc9Br6-I3OYBBM7U8nlavQ&oe=6A457D8A&_nc_sid=e6ed6c&mms3=true", "contextInfo" => {"disappearingMode" => {"initiator" => 0}, "ephemeralSettingTimestamp" => 1780444601}, "directPath" => "/o1/v/t24/f2/m231/AQPevZf4nuIqsiQstzxLaOwB2PXcbhCpgA1yshIOnM-VyGPyZskqiftmp6Bi4WmVxZFRlixJfdFl4VWfIc1zt4AY0aZ0su-7nmjJSyRA2Q?ccb=9-4&oh=01_Q5Aa4wHNydTwnlUOrEnEe2oDBsa01Cj1oDkp6sWM6YzXE86Elg&oe=6A4BFA10&_nc_sid=e6ed6c", "fileEncSHA256" => "mwQvWggupW3uCW/ZZPe2kTUi0KPMqznMtqKAeuAPj0k=", "fileLength" => 291957, "fileSHA256" => "7kAST+qtsH17Kl/uli8Tcrzr7sHnvlByue62HGu9c/8=", "height" => 1280, "mediaKey" => "W7keum6RdRUYs4NJuzEktV6yTIFzhGVR/nt4f1IkvLo=", "mediaKeyTimestamp" => 1780359560, "mimetype" => "image/jpeg", "viewOnce" => false, "width" => 960}, "messageContextInfo" => {"deviceListMetadata" => {"receiverAccountType" => 1, "recipientKeyHash" => "aZhcyB5Cl91gWA==", "recipientTimestamp" => 1780442092, "senderAccountType" => 0, "senderTimestamp" => 1780508913}, "deviceListMetadataVersion" => 2, "messageSecret" => "9S+eH/JMueQuQXw3PolbucG0M10CRc6+xgS8+9G0u44="}}, "NewsletterMeta" => nil, "RetryCount" => 0, "SourceWebMsg" => nil, "UnavailableRequestID" => ""}, "event" => "Message", "instanceId" => "bcaae8c6-33fb-49d7-b9c6-c90e33759602", "instanceName" => "loboads", "instanceToken" => "a4baa706-7f0b-48b9-be6c-1abb8031d08e", "controller" => "webhooks/whatsapp", "action" => "process_payload", "phone_number" => "evolution_go", "whatsapp" => {"data" => {"Info" => {"AddressingMode" => "", "BroadcastListOwner" => "", "BroadcastRecipients" => nil, "Category" => "", "Chat" => "559182054450@s.whatsapp.net", "DeviceSentMeta" => nil, "Edit" => "", "ID" => "3EB08C699E148D72914E22", "IsFromMe" => false, "IsGroup" => false, "MediaType" => "image", "MsgBotInfo" => {"EditSenderTimestampMS" => "0001-01-01T00:00:00Z", "EditTargetID" => "", "EditType" => ""}, "MsgMetaInfo" => {"DeprecatedLIDSession" => nil, "TargetChat" => "", "TargetID" => "", "TargetSender" => "", "ThreadMessageID" => "", "ThreadMessageSenderJID" => ""}, "Multicast" => false, "PushName" => "D Lobo", "RecipientAlt" => "", "Sender" => "559182054450@s.whatsapp.net", "SenderAlt" => "229308354326776@lid", "ServerID" => 0, "Timestamp" => "2026-06-06T17:16:08-03:00", "Type" => "media", "VerifiedName" => nil}, "IsBotInvoke" => false, "IsDocumentWithCaption" => false, "IsEdit" => false, "IsEphemeral" => false, "IsLottieSticker" => false, "IsViewOnce" => false, "IsViewOnceV2" => false, "IsViewOnceV2Extension" => false, "Message" => {"imageMessage" => {"URL" => "https://mmg.whatsapp.net/o1/v/t24/f2/m231/AQNUMzNnoCEF0Bplg0G1pky_Nnae0JhU7ikxqJShb_4Ux-6HppzOc2hneE9nrWcmZ7Id_ZNYkzCNVjCMLuq8YDMFfhyRK3isvjOHhjdA4w?ccb=9-4&oh=01_Q5Aa4gFQG7hSzO6wp21AJx7EQD1WOc9Br6-I3OYBBM7U8nlavQ&oe=6A457D8A&_nc_sid=e6ed6c&mms3=true", "contextInfo" => {"disappearingMode" => {"initiator" => 0}, "ephemeralSettingTimestamp" => 1780444601}, "directPath" => "/o1/v/t24/f2/m231/AQPevZf4nuIqsiQstzxLaOwB2PXcbhCpgA1yshIOnM-VyGPyZskqiftmp6Bi4WmVxZFRlixJfdFl4VWfIc1zt4AY0aZ0su-7nmjJSyRA2Q?ccb=9-4&oh=01_Q5Aa4wHNydTwnlUOrEnEe2oDBsa01Cj1oDkp6sWM6YzXE86Elg&oe=6A4BFA10&_nc_sid=e6ed6c", "fileEncSHA256" => "mwQvWggupW3uCW/ZZPe2kTUi0KPMqznMtqKAeuAPj0k=", "fileLength" => 291957, "fileSHA256" => "7kAST+qtsH17Kl/uli8Tcrzr7sHnvlByue62HGu9c/8=", "height" => 1280, "mediaKey" => "W7keum6RdRUYs4NJuzEktV6yTIFzhGVR/nt4f1IkvLo=", "mediaKeyTimestamp" => 1780359560, "mimetype" => "image/jpeg", "viewOnce" => false, "width" => 960}, "messageContextInfo" => {"deviceListMetadata" => {"receiverAccountType" => 1, "recipientKeyHash" => "aZhcyB5Cl91gWA==", "recipientTimestamp" => 1780442092, "senderAccountType" => 0, "senderTimestamp" => 1780508913}, "deviceListMetadataVersion" => 2, "messageSecret" => "9S+eH/JMueQuQXw3PolbucG0M10CRc6+xgS8+9G0u44="}}, "NewsletterMeta" => nil, "RetryCount" => 0, "SourceWebMsg" => nil, "UnavailableRequestID" => ""}, "event" => "Message", "instanceId" => "bcaae8c6-33fb-49d7-b9c6-c90e33759602", "instanceName" => "loboads", "instanceToken" => "a4baa706-7f0b-48b9-be6c-1abb8031d08e"}, "evolution_go" => true}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.724262 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] WhatsApp webhook channel search started with params: {"event" => "Message", "phone_number" => "evolution_go"}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.724379 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go channel search: Searching for instance_uuid=bcaae8c6-33fb-49d7-b9c6-c90e33759602evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.730620 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go channel search: Found 1 evolution_go channels totalevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.739077 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go channel search: Channel d5e16ad0-e181-45ba-988f-353127deb5bf has instance_uuid: bcaae8c6-33fb-49d7-b9c6-c90e33759602evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.744521 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go channel search: instance_uuid=bcaae8c6-33fb-49d7-b9c6-c90e33759602 - found channel d5e16ad0-e181-45ba-988f-353127deb5bfevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.744733 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Channel search via Evolution Go instanceId bcaae8c6-33fb-49d7-b9c6-c90e33759602: found +5591982054450evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.783481 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] ✅ Channel found: +5591982054450 (provider: evolution_go, inbox: loboads)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.785390 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Found WhatsApp channel: +5591982054450 (provider: evolution_go)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.785657 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Sync event detection: whatsapp_field=, evolution_event=Message, is_sync=falseevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.785707 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Processing message event for channel +5591982054450 (provider: evolution_go)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790386 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Service initialized with inbox: c0bdee7f-86ca-47ec-a5d6-624cbbb7050cevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790569 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Processing event Message for instance bcaae8c6-33fb-49d7-b9c6-c90e33759602evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790689 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Processing message 3EB08C699E148D72914E22 (fromMe: false, type: media)evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790726 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Checking if message is processableevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790754 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message ID: 3EB08C699E148D72914E22evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.790783 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Is incoming: trueevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.834831 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Creating new message 3EB08C699E148D72914E22evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.835322 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Setting contact - inbox present: trueevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.835476 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Using SenderAlt '229308354326776@lid' as source_idevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.835501 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Incoming contact - source_id: 229308354326776@lid, phone_number: 559182054450, push_name: D Loboevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.836130 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go: Smart contact/inbox lookup for source_id: 229308354326776@lidevo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.876414 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go: Found existing ContactInbox 0a67ab85-bd3c-49ef-9ea7-6eb39924b299 with exact source_id '229308354326776@lid'evo_crm_sidekiq-1 | I, [2026-06-06T20:16:39.993122 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Contact set - ID: 875157e0-e334-46c3-8b5d-0d75e11af3d3, Name: D Lobo, Identifier: 229308354326776@lid, Source ID: 229308354326776@lidevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036509 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Creating message with content:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036653 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Attach media flag: trueevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036689 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Checking for quoted messageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036727 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message structure: ["imageMessage", "messageContextInfo"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036770 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Data structure: ["Info", "IsBotInvoke", "IsDocumentWithCaption", "IsEdit", "IsEphemeral", "IsLottieSticker", "IsViewOnce", "IsViewOnceV2", "IsViewOnceV2Extension", "Message", "NewsletterMeta", "RetryCount", "SourceWebMsg", "UnavailableRequestID"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036806 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Data isQuoted:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036830 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Has extendedTextMessage: falseevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036861 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: extendedTextMessage keys:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036897 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: contextInfo keys:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036965 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: No quoted message ID foundevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.036994 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Checking for quoted messageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037017 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message structure: ["imageMessage", "messageContextInfo"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037049 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Data structure: ["Info", "IsBotInvoke", "IsDocumentWithCaption", "IsEdit", "IsEphemeral", "IsLottieSticker", "IsViewOnce", "IsViewOnceV2", "IsViewOnceV2Extension", "Message", "NewsletterMeta", "RetryCount", "SourceWebMsg", "UnavailableRequestID"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037068 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Data isQuoted:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037086 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Has extendedTextMessage: falseevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037103 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: extendedTextMessage keys:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037120 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: contextInfo keys:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037415 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: No quoted message ID foundevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.037485 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Is quoted message? falseevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.071577 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message built with attributes: [, , , , , , , ]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072333 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message content_attributes: {"external_created_at" => 1780776968, "media_type" => "image"}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072419 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Processing attachment for message 3EB08C699E148D72914E22, type: imageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072442 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Media debug info:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072460 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] - Message type: imageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072478 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Extracting media URL from messageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072500 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message structure for media: ["imageMessage", "messageContextInfo"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072518 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Root level mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072534 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Checking inside specific message types for mediaUrlevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072560 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: imageMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072575 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: videoMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072621 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: audioMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072646 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: documentMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072661 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: stickerMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072677 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Final extracted media URL:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072690 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] - Media URL:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072725 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] - Mimetype: image/jpegevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072743 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Extracting media URL from messageevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072760 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message structure for media: ["imageMessage", "messageContextInfo"]evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072774 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Root level mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072786 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Checking inside specific message types for mediaUrlevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072805 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: imageMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072818 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: videoMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072830 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: audioMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072843 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: documentMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072856 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: stickerMessage.mediaUrl:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.072869 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Final extracted media URL:evo_crm_sidekiq-1 | W, [2026-06-06T20:16:40.072927 #1] WARN -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: No media found - no mediaUrl or base64evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.144077 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] [Inbox] active_bot? - inbox_id: c0bdee7f-86ca-47ec-a5d6-624cbbb7050c, agent_bot_inbox present?: false, agent_bot_inbox&.active?: , result:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.278292 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] ActionCable enqueue event=message.created recipients=3evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.289160 #1] INFO -- : [ActiveJob] [ActionCableBroadcastJob] [797a8f82-4433-47fc-80e7-b479bca8d3b0] Performing ActionCableBroadcastJob (Job ID: 797a8f82-4433-47fc-80e7-b479bca8d3b0) from Sidekiq(realtime) enqueued at 2026-06-06T20:16:40.279671027Z with arguments: ["btVU7CsqU32MG2qWbwPyvB9Y", "D7qzKpFJmwu5chkrzLrdYYUb", "account_d1e974a0-6e6a-4fd6-8fda-cf1b07b19113"], "message.created", {id: "ad90b522-99ec-45f7-bd61-e9755f00e649", content: "", inbox_id: "c0bdee7f-86ca-47ec-a5d6-624cbbb7050c", conversation_id: "f11e51ee-85cf-4920-9365-3db6ecc4c50e", message_type: 0, created_at: 1780776968, updated_at: Sat, 06 Jun 2026 20:16:40.089299468 UTC +00:00, private: false, status: "sent", source_id: "3EB08C699E148D72914E22", content_type: "text", content_attributes: {"external_created_at" => 1780776968, "media_type" => "image"}, sender_type: "Contact", sender_id: "875157e0-e334-46c3-8b5d-0d75e11af3d3", external_source_ids: {}, additional_attributes: {}, processed_message_content: "", sentiment_score: 0.0, sentiment: 0, conversation: {id: "f11e51ee-85cf-4920-9365-3db6ecc4c50e", assignee_id: nil, unread_count: 1, last_activity_at: 1780774887, contact_inbox: {source_id: "229308354326776@lid"}}, sender: {additional_attributes: {}, custom_attributes: {}, email: nil, id: "875157e0-e334-46c3-8b5d-0d75e11af3d3", identifier: "229308354326776@lid", name: "D Lobo", phone_number: "+559182054450", thumbnail: "https://api-evocrm.loboads.top/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaEpJaWxrTW1GbE16ZzVZUzB4Wm1WaUxUUmhZamt0T1RRME1DMHdZbVU1TTJNMFpEZ3hOekVHT2daRlZBPT0iLCJleHAiOm51bGwsInB1ciI6ImJsb2JfaWQifX0=--84d06ae56e605a162d3c3077a41362818bd45b23/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--6290413302c6aa4b27f2c5069c4c29737dcefbb2/629783496_1387400602667340_6912514223935398127_n.jpg", blocked: false, type: "contact"}}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.290258 #1] INFO -- : [ActiveJob] [ActionCableBroadcastJob] [797a8f82-4433-47fc-80e7-b479bca8d3b0] ActionCable broadcast start job_id=797a8f82-4433-47fc-80e7-b479bca8d3b0 event=message.created recipients=3evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.289790 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Enqueued ActionCableBroadcastJob (Job ID: 797a8f82-4433-47fc-80e7-b479bca8d3b0) to Sidekiq(realtime) with arguments: ["btVU7CsqU32MG2qWbwPyvB9Y", "D7qzKpFJmwu5chkrzLrdYYUb", "account_d1e974a0-6e6a-4fd6-8fda-cf1b07b19113"], "message.created", {id: "ad90b522-99ec-45f7-bd61-e9755f00e649", content: "", inbox_id: "c0bdee7f-86ca-47ec-a5d6-624cbbb7050c", conversation_id: "f11e51ee-85cf-4920-9365-3db6ecc4c50e", message_type: 0, created_at: 1780776968, updated_at: Sat, 06 Jun 2026 20:16:40.089299468 UTC +00:00, private: false, status: "sent", source_id: "3EB08C699E148D72914E22", content_type: "text", content_attributes: {"external_created_at" => 1780776968, "media_type" => "image"}, sender_type: "Contact", sender_id: "875157e0-e334-46c3-8b5d-0d75e11af3d3", external_source_ids: {}, additional_attributes: {}, processed_message_content: "", sentiment_score: 0.0, sentiment: 0, conversation: {id: "f11e51ee-85cf-4920-9365-3db6ecc4c50e", assignee_id: nil, unread_count: 1, last_activity_at: 1780774887, contact_inbox: {source_id: "229308354326776@lid"}}, sender: {additional_attributes: {}, custom_attributes: {}, email: nil, id: "875157e0-e334-46c3-8b5d-0d75e11af3d3", identifier: "229308354326776@lid", name: "D Lobo", phone_number: "+559182054450", thumbnail: "https://api-evocrm.loboads.top/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaEpJaWxrTW1GbE16ZzVZUzB4Wm1WaUxUUmhZamt0T1RRME1DMHdZbVU1TTJNMFpEZ3hOekVHT2daRlZBPT0iLCJleHAiOm51bGwsInB1ciI6ImJsb2JfaWQifX0=--84d06ae56e605a162d3c3077a41362818bd45b23/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--6290413302c6aa4b27f2c5069c4c29737dcefbb2/629783496_1387400602667340_6912514223935398127_n.jpg", blocked: false, type: "contact"}}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.313981 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Enqueued EventDispatcherJob (Job ID: 51a0d58c-797d-4663-b4ea-a82324c48a6a) to Sidekiq(critical) with arguments: "message.created", Sat, 06 Jun 2026 20:16:40.159674779 UTC +00:00, {message: #<GlobalID:0x000077b6c202f508 @uri=#<URI::GID gid://evolution/Message/ad90b522-99ec-45f7-bd61-e9755f00e649>>, performed_by: nil}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.319330 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Enqueued SendReplyJob (Job ID: 846145d5-c394-46be-85f1-d6ce065e9291) to Sidekiq(high) with arguments: "ad90b522-99ec-45f7-bd61-e9755f00e649"evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.321215 #1] INFO -- : [ActiveJob] [SendReplyJob] [846145d5-c394-46be-85f1-d6ce065e9291] Performing SendReplyJob (Job ID: 846145d5-c394-46be-85f1-d6ce065e9291) from Sidekiq(high) enqueued at 2026-06-06T20:16:40.316068220Z with arguments: "ad90b522-99ec-45f7-bd61-e9755f00e649"evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.350342 #1] INFO -- : [ActiveJob] [ActionCableBroadcastJob] [797a8f82-4433-47fc-80e7-b479bca8d3b0] ActionCable broadcast done job_id=797a8f82-4433-47fc-80e7-b479bca8d3b0 event=message.createdevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.351450 #1] INFO -- : [ActiveJob] [ActionCableBroadcastJob] [797a8f82-4433-47fc-80e7-b479bca8d3b0] Performed ActionCableBroadcastJob (Job ID: 797a8f82-4433-47fc-80e7-b479bca8d3b0) from Sidekiq(realtime) in 63.32msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.374371 #1] INFO -- : [ActiveJob] [EventDispatcherJob] [51a0d58c-797d-4663-b4ea-a82324c48a6a] Performing EventDispatcherJob (Job ID: 51a0d58c-797d-4663-b4ea-a82324c48a6a) from Sidekiq(critical) enqueued at 2026-06-06T20:16:40.304316730Z with arguments: "message.created", Sat, 06 Jun 2026 20:16:40.159674779 UTC +00:00, {message: #<GlobalID:0x000077b6c7f1c3b8 @uri=#<URI::GID gid://evolution/Message/ad90b522-99ec-45f7-bd61-e9755f00e649>>, performed_by: nil}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.444418 #1] INFO -- : [ActiveJob] [SendReplyJob] [846145d5-c394-46be-85f1-d6ce065e9291] Performed SendReplyJob (Job ID: 846145d5-c394-46be-85f1-d6ce065e9291) from Sidekiq(high) in 123.27msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.511765 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message saved - ID: ad90b522-99ec-45f7-bd61-e9755f00e649, Reply attributes: {}evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.511978 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Evolution Go API: Message created successfully - ID: ad90b522-99ec-45f7-bd61-e9755f00e649, Content:evo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.512342 #1] INFO -- : [ActiveJob] [Webhooks::WhatsappEventsJob] [67c075be-e805-4ef1-80d4-2623e62547a6] Performed Webhooks::WhatsappEventsJob (Job ID: 67c075be-e805-4ef1-80d4-2623e62547a6) from Sidekiq(low) in 790.21msevo_crm_sidekiq-1 | I, [2026-06-06T20:16:40.699352 #1] INFO -- : [ActiveJob] [EventDispatcherJob] [51a0d58c-797d-4663-b4ea-a82324c48a6a] Performed EventDispatcherJob (Job ID: 51a0d58c-797d-4663-b4ea-a82324c48a6a) from Sidekiq(critical) in 389.49msevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.333094 #1] INFO -- : [ActiveJob] Enqueued ScheduledActionsProcessorJob (Job ID: 1147829d-41bb-4da8-ae90-725f2f04a385) to Sidekiq(scheduled_jobs)evo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.399531 #1] INFO -- : [ActiveJob] Enqueued AgentBots::InactivityCheckSchedulerJob (Job ID: 21273aac-8b40-4e49-9050-29ce75f4f88e) to Sidekiq(scheduled_jobs)evo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.688979 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [1147829d-41bb-4da8-ae90-725f2f04a385] Performing ScheduledActionsProcessorJob (Job ID: 1147829d-41bb-4da8-ae90-725f2f04a385) from Sidekiq(scheduled_jobs) enqueued at 2026-06-06T20:17:04.328701777Zevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.691332 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [21273aac-8b40-4e49-9050-29ce75f4f88e] Performing AgentBots::InactivityCheckSchedulerJob (Job ID: 21273aac-8b40-4e49-9050-29ce75f4f88e) from Sidekiq(scheduled_jobs) enqueued at 2026-06-06T20:17:04.398435396Zevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.693549 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [21273aac-8b40-4e49-9050-29ce75f4f88e] [InactivityScheduler] === Starting inactivity check ===evo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.698465 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [21273aac-8b40-4e49-9050-29ce75f4f88e] [InactivityScheduler] Found 0 agent bots with inactivity actionsevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.704158 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [1147829d-41bb-4da8-ae90-725f2f04a385] Found 0 due scheduled actionsevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.708128 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [21273aac-8b40-4e49-9050-29ce75f4f88e] [InactivityScheduler] === Inactivity check completed ===evo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.708667 #1] INFO -- : [ActiveJob] [AgentBots::InactivityCheckSchedulerJob] [21273aac-8b40-4e49-9050-29ce75f4f88e] Performed AgentBots::InactivityCheckSchedulerJob (Job ID: 21273aac-8b40-4e49-9050-29ce75f4f88e) from Sidekiq(scheduled_jobs) in 17.17msevo_crm_sidekiq-1 | I, [2026-06-06T20:17:04.710774 #1] INFO -- : [ActiveJob] [ScheduledActionsProcessorJob] [1147829d-41bb-4da8-ae90-725f2f04a385] Performed ScheduledActionsProcessorJob (Job ID: 1147829d-41bb-4da8-ae90-725f2f04a385) from Sidekiq(scheduled_jobs) in 21.89ms