Blank screen on call #4168
Labels
A-Call
O-Occasional
Affects or can be seen by some users regularly or most users rarely
S-Major
Severely degrades major functionality or product features, with no satisfactory workaround
T-Defect
Something isn't working: bugs, crashes, hangs and other reported problems
Z-Element Call
Comments
j-jorge
added
the
T-Defect
bmarty
added
S-Major
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Steps to reproduce
From a conversation I click on the camera to start a call.
Outcome
What did you expect?
The call begins.
What happened instead?
A blank screen titled "Element Call" opens. Sometimes there is a black "Loading" label. Nothing happens.
I have checked the URL for Element Call, it is https://call.element.io.
I confirm that I can access this URL in Firefox.
The logs shows the following message that seems related:
logcat.txt
Your phone model
Nexus 5X
Operating system version
LineageOS 15.1/Android 8.1
Application version and app store
Element X 0.7.6 from F-Droid
Homeserver
matrix.org
Will you send logs?
No
Are you willing to provide a PR?
No
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