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Missing Sept/Oct stats on my Ipower acct rept #267

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georgewienbarg opened this issue Nov 2, 2024 · 5 comments
Open

Missing Sept/Oct stats on my Ipower acct rept #267

georgewienbarg opened this issue Nov 2, 2024 · 5 comments

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@georgewienbarg
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Missing Sept/Oct stats on my Ipower acct reports!!!
www.georgejay.com

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  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior
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Screenshots
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Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Browser [e.g. chrome, safari]
  • Version [e.g. 22]

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

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@chuckhoupt
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This is a problem at your web hosting company, so you should contact tech support there.

Please close this issue, since there is no problem with the AWStats software.

@georgewienbarg
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georgewienbarg commented Nov 2, 2024 via email

@chuckhoupt
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Happy to help if I can. Could you post what IPower support said the problem was?

Also, the IPower help page mentions clearing your browser cache to get the latest stats. You might double-check if that helps: https://www.ipower.com/help/article/using-visitor-statistics-to-monitor-your-site#:~:text=I%20have,reports

@georgewienbarg
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georgewienbarg commented Nov 2, 2024 via email

@georgewienbarg
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georgewienbarg commented Nov 2, 2024 via email

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