You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
-**Issue**: Encountering problems with DevRev SDK integration.
4
-
**Solution**: Verify the correct SDK dependency setup in the project. Ensure`mavenCentral` is accessible from the IDE.
3
+
-**Issue**: Can't import the SDK into my app.
4
+
**Solution**: Double-check the setup process and ensure that`mavenCentral()` is present in the project level repositories block.
5
5
6
-
-**Issue**: The `showSupport()` function or XML button is unresponsive.
7
-
**Solution**: Confirm that user identification is performed before using the `showSupport()` function or XML button.
6
+
-**Issue**: How does the DevRev SDK handle errors?
7
+
**Solution**: The DevRev SDK reports all errors using Android's logging utility. Look for error messages in Android Studio's Logcat after applying `DEVREV SDK` filter.
8
8
9
-
-**Issue**: Incorrect operation due to `App ID` and `secret` misconfiguration.
10
-
**Solution**: Double-check that both `App ID` and `secret` values are accurately configured in your application.
9
+
-**Issue**: Support chat doesn't show.
10
+
**Solution**: Ensure you have correctly called one of the identification methods: `DevRev.identifyUnverifiedUser(...)`, `DevRev.identifyVerifiedUser(...)`, or `DevRev.identifyAnonymousUser(...)`.
11
+
12
+
-**Issue**: Not receiving push notifications.
13
+
**Solution**: Ensure that your app is configured to receive push notifications and that your device is registered with the DevRev SDK.
0 commit comments