After the update from 0.4.1 to 0.4.2 the thumbnails of the media are no longer shown

[XalaTheShepard]

Since version 0.4.2 the thumbnails of the media are no longer shown in the sensor. Reverting back to 0.4.1 the thumbnails are again visible.
Could you please add the thumbnails to the sensors?

Thanks in advance.

Kind regards,

Robin

[XalaTheShepard]

Please find enclosed the image with the current situation in version 0.4.2
Kind regards

[mkanet]

Hi Robin, thank you for reporting this issue. I just made a change; and, updated the version to 0.4.3. Can you please give it a try when you're notified of update? Let me know how it works after you update and reboot home assistant.

[XalaTheShepard]

Dear Mkanet, I have updated the integration, but the thumbnails are still not loaded.
In the logs I find no issue with Plex nor with Recently added.
I am wondering if there is an issue in my configuration of my Lovelace Dashboard.
Please find enclosed the screenshots.

Many thanks for looking into this issue.
Kind regards,
Robin

[XalaTheShepard]

data:

• title_default: $title
  line1_default: $episode
  line2_default: $release
  line3_default: $number - $rating - $runtime
  line4_default: $genres
  icon: mdi:eye-off
• airdate: "2024-05-17T20:04:21Z"
  aired: "2024-03-20"
  release: $day, $date $time
  flag: true
  title: "Ghostbusters: Frozen Empire"
  episode: "Ghostbusters: Frozen Empire"
  number: ""
  runtime: 116
  studio: Ghost Corps
  genres: ""
  rating: ""
  summary: >-
  De familie Spengler keert terug naar waar het allemaal begon – de
  iconische brandweerkazerne van New York City – om samen te werken met de
  originele Ghostbusters, die een uiterst geheim onderzoekslaboratorium
  hebben ontwikkeld om de opsporende geesten naar een hoger niveau te
  tillen. Maar wanneer de ontdekking van een oud artefact een kwade kracht
  ontketent, moeten nieuwe en oude Ghostbusters hun krachten bundelen om hun
  huis te beschermen en de wereld te redden van een tweede ijstijd.
  poster: /plex_plex_recently_added?path=/library/metadata/61865/thumb/1715994852
  fanart: /plex_plex_recently_added?path=/library/metadata/61865/art/1715994852
  deep_link: >-

[XalaTheShepard]

Forgot the details of the sensor

[loryanstrant]

I've got this issue as well, although I don't have a comparison as I only just got it working yesterday.

[pbaart]

I got the same issue after updating to the latest version (0.4.3), but I also moved the config from a yaml file to the frontend.
The issue for me was a Mixed content issue. My Home Assistant is accessed over SSL, but was trying to retrieve the images over a non-SSL connection that was why the images were blocked by the browser.

I had configured my plex server without SSL, because it wouldn't login with SSL enabled on port 32400. Even with Verify SSL turned off it wouldn't login.
After changing my plex to a valid https url it was working again.
Maybe this helps in solving the issue for some of you.

data: 
- title_default: $title
  line1_default: $episode
  line2_default: $release
  line3_default: $number - $rating - $runtime
  line4_default: $genres
  icon: mdi:eye-off
- airdate: '2024-05-23T06:42:58Z'
  aired: '2024-05-23'
  release: $day, $date $time
  flag: true
  title: 'Star Trek: Discovery'
  episode: Lagrange Point
  season_num: '5'
  episode_num: '9'
  number: S05E09
  runtime: 46
  studio: ''
  genres: ''
  rating: ''
  summary: >-
    After Moll and the Breen capture a mysterious structure that contains the
    Progenitors' power, Captain Burnham must lead a covert mission to retrieve
    it before the Breen figure out how to use it.
  poster: /plex_recently_added?path=/library/metadata/69045/thumb/1716446580
  fanart: /plex_recently_added?path=/library/metadata/43526/art/1716339551
  deep_link: >-
    https://plex.xxxxx.xxx:443/web/index.html#!/server/afb6c664a192e78f7400b2e96919a15c92e78db2/details?key=%2Flibrary%2Fmetadata%2F69045

[mkanet]

@XalaTheShepard thank you. @pbaart Can you also provide the attribute data just like @XalaTheShepard did above (look under Home Assistant's GUI Developer tools/STATES).

[pbaart]

added sensor data. This data is working.
The differece with the non working version is ony the deep_link url

working:

deep_link: >-
    https://plex.xxxxx.xxx:443/web/index.html#!/server/afb6c664a192e78f7400b2e96919a15c92e78db2/details?key=%2Flibrary%2Fmetadata%2F69045

not working:

deep_link: >-
    http://192.168.x.x:32400/web/index.html#!/server/afb6c664a192e78f7400b2e96919a15c92e78db2/details?key=%2Flibrary%2Fmetadata%2F69045

[XalaTheShepard]

Dear Mkanet,

Please find below the requested information.

Kind regards,

Robin

---

data:

• title_default: $title
  line1_default: $episode
  line2_default: $release
  line3_default: $number - $rating - $runtime
  line4_default: $genres
  icon: mdi:eye-off
• airdate: "2024-05-17T20:04:21Z"
  aired: "2024-03-20"
  release: $day, $date $time
  flag: true
  title: "Ghostbusters: Frozen Empire"
  episode: "Ghostbusters: Frozen Empire"
  number: ""
  runtime: 116
  studio: Ghost Corps
  genres: ""
  rating: ""
  summary: >-
  De familie Spengler keert terug naar waar het allemaal begon – de
  iconische brandweerkazerne van New York City – om samen te werken met de
  originele Ghostbusters, die een uiterst geheim onderzoekslaboratorium
  hebben ontwikkeld om de opsporende geesten naar een hoger niveau te
  tillen. Maar wanneer de ontdekking van een oud artefact een kwade kracht
  ontketent, moeten nieuwe en oude Ghostbusters hun krachten bundelen om hun
  huis te beschermen en de wereld te redden van een tweede ijstijd.
  poster: /plex_plex_recently_added?path=/library/metadata/61865/thumb/1715994852
  fanart: /plex_plex_recently_added?path=/library/metadata/61865/art/1715994852
  deep_link: >-
  http://192.168.0.2:32400/web/index.html#!/server/75366a4f4f9692a06cae8e92d78c8c5c6a523080/details?key=%2Flibrary%2Fmetadata%2F61865
• airdate: "2024-03-07T09:10:33Z"
  aired: "2023-11-22"
  release: $day, $date $time
  flag: true
  title: Napoleon
  episode: Napoleon
  number: ""
  runtime: 158
  studio: Apple Studios
  genres: ""
  rating: ""
  summary: >-
  Een intiem inkijkje in de oorsprong van de Franse militaire leider en zijn
  snelle opmars tot keizer. Centraal in het verhaal staat Napoleons
  meeslepende en grillige relatie met zijn vrouw en ware liefde, Josephine.
  poster: /plex_plex_recently_added?path=/library/metadata/61663/thumb/1715053885
  fanart: /plex_plex_recently_added?path=/library/metadata/61663/art/1715053885
  deep_link: >-
  http://192.168.0.2:32400/web/index.html#!/server/75366a4f4f9692a06cae8e92d78c8c5c6a523080/details?key=%2Flibrary%2Fmetadata%2F61663
• airdate: "2023-12-29T21:20:27Z"
  aired: "2015-10-21"
  release: $day, $date $time
  flag: true
  title: The Last Witch Hunter
  episode: The Last Witch Hunter
  number: ""
  runtime: 106
  studio: NeoReel
  genres: ""
  rating: ""
  summary: >-
  De huidige, moderne wereld bezit vele geheimen. Het meest
  verbazingwekkende geheim is dat heksen nog steeds onder de mensen leven en
  van plan zijn een dodelijke plaag op de mensheid los te laten.
  poster: /plex_plex_recently_added?path=/library/metadata/61345/thumb/1715653995
  fanart: /plex_plex_recently_added?path=/library/metadata/61345/art/1715653995
  deep_link: >-
  http://192.168.0.2:32400/web/index.html#!/server/75366a4f4f9692a06cae8e92d78c8c5c6a523080/details?key=%2Flibrary%2Fmetadata%2F61345
• airdate: "2023-12-29T19:02:57Z"
  aired: "2023-09-15"
  release: $day, $date $time
  flag: true
  title: Expend4bles
  episode: Expend4bles
  number: ""
  runtime: 103
  studio: Millennium Media
  genres: ""
  rating: ""
  summary: >-
  Op een vrachtschip worden er kernwapens gestolen door terroristen. Om een
  mogelijke Derde Wereldoorlog te voorkomen, worden Barney Ross, Lee
  Christmas en de andere leden van de Expendables ingeschakeld. Als 's
  werelds laatste verdedigingslinie trachten ze hier een stokje voor te
  steken met nieuwe teamleden die andere stijlen en tactieken toepassen.
  poster: /plex_plex_recently_added?path=/library/metadata/61340/thumb/1715653995
  fanart: /plex_plex_recently_added?path=/library/metadata/61340/art/1715653995
  deep_link: >-
  http://192.168.0.2:32400/web/index.html#!/server/75366a4f4f9692a06cae8e92d78c8c5c6a523080/details?key=%2Flibrary%2Fmetadata%2F61340
• airdate: "2023-12-24T20:50:04Z"
  aired: "2023-10-04"
  release: $day, $date $time
  flag: true
  title: "The Exorcist: Believer"
  episode: "The Exorcist: Believer"
  number: ""
  runtime: 111
  studio: Universal Pictures
  genres: ""
  rating: ""
  summary: >-
  Sinds zijn zwangere vrouw twaalf jaar geleden omkwam bij een aardbeving in
  Haïti, moet Victor Fielding hun dochter Angela in zijn eentje zien groot
  te brengen. Maar als Angela en haar vriendinnetje Katherine in het bos
  vermist raken en pas na drie dagen weer opduiken zonder dat ze enig idee
  hebben wat er met hen gebeurd is, leidt dat tot een reeks gebeurtenissen
  die de wanhopige Victor ertoe dwingen om de confrontatie aan te gaan met
  het kwaad in zijn meest angstaanjagende gedaante. Daarom zoekt hij zijn
  toevlucht tot de enige nog levende persoon die ooit iets dergelijks heeft
  meegemaakt
  poster: /plex_plex_recently_added?path=/library/metadata/61301/thumb/1715653994
  fanart: /plex_plex_recently_added?path=/library/metadata/61301/art/1715653994
  deep_link: >-
  http://192.168.0.2:32400/web/index.html#!/server/75366a4f4f9692a06cae8e92d78c8c5c6a523080/details?key=%2Flibrary%2Fmetadata%2F61301
  friendly_name: Plex Plex Recently Added Movie

[mkanet]

Thanks, in all honesty, most of the testing we did was using SSL. As soon as I get time, I will test without SSL to see if I can reproduce what you're seeing.

I might need to involve @Makhuta, He is much more familiar with the latest changes.

[Makhuta]

I have absolutely no clue what the problem might be, I tried every possible combination of config but it worked for me every time.

Conbination tried

Plex	Home Assistant
local address, no ssl	local address
local address, no ssl	domain
local address, ssl	local address
local address, ssl	domain
domain, no ssl	local address
domain, ssl	local address
domain, no ssl	domain
domain, ssl	domain

It worked every time.
Can you please show your setting when adding? (You can censore sensitive data like token ect.) Is there any errors/warnings in log related to the integration?

[XalaTheShepard]

Dear Makhuta, have you each time performed a restart of HA?
I have switched the setup of Plex recently added from local IP for Plex to domain with SSL certificate.
This time, after a reboot, the thumbnails were shown.

[mkanet]

@Makhuta I was able to reproduce this same issue. However, I had to delete my web browser's cache first; otherwise, I would continue to see the old cached images in the respective cards.

If you don't reboot and delete the web browser cache, then add the integration through config_flow, your cards will most likely continue displaying your old images from before. You will need to do this every time you switch between SSL and no SSL configurations for this integration.

This is what I did to reproduce it.

1. Delete existing device and respective sensors from the Integration
2. Reboot
3. Used the below configuration to add default sensors:
   
4. Immediately afterwards, I noticed all the fanart was STILL being displayed in my existing cards. I knew there was a chance I was looking at old cached images. After I deleted the web browser cache, immediately afterwards none of the images were being displayed anymore:
   

Please note that debugging is enabled for the plex integration. However, the integration is not generating any errors. not even warnings; well except for: 2024-05-23 17:16:28.052 WARNING (MainThread) [custom_components.hacs] You have 'custom-components/sensor.plex_recently_added' installed with HACS this repository has been removed from HACS, please consider removing it. Removal reason (Repository is archived)