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Changes Made

This file summarizes the code change made to address the duplicate-detection issue reported in the backend.

Fixed: Duplicate detection now learns from saved tickets

What changed

  • Updated the POST /tickets/save endpoint in backend/main.py.
  • After a ticket is successfully inserted into Supabase, the backend now calls duplicate_service.add_ticket(...).
  • The duplicate index uses the saved ticket text, preferring description and falling back to subject if needed.
  • If indexing fails, the ticket still saves successfully, but the API now returns a non-breaking warning so the failure is visible.

Why this was needed

Previously, tickets created through the normal save flow were stored in Supabase but were not added to the duplicate-detection cache. That meant future similar tickets could be missed unless the original ticket already existed in the in-memory index.

Result

  • Newly saved tickets are now available for future duplicate checks immediately after persistence.
  • The save flow remains resilient even if duplicate indexing fails.

Validation

  • Ran a backend error check on the modified file.
  • No errors were reported for backend/main.py.